Dominion of Frankfort

Staff interaction/communication is excellent. They are taking very good care of mother in law. They relieved us of a big burden and have been wonderful. I would recommend to others, and I already have.

Dominion of Frankfort is the place to go when needed. We've been very pleased. They take good care of our loved one and watch over her. She likes the food. And they seem to include us a lot and encourage family involvement.

Everyone has been super with my loved one-maybe expand the menu more. The staff communication with the family has been exccellent.

I'm not happy with them and wouldn't recommend the community to anyone. The community was supposed to start Physical Therapy with my loved one and they never received this. The family had to pay for the pendant to call for assistance for our loved one to use. There was a time that the staff told my loved one to stop pressing the pendant because they were pressing it too much. Also, if the resident pushed the button it would clear the original time stamp. The family even saw that it took more than 5 minutes and the staff never show up after the call button being pushed. The family was left alone with all memory care residents during meal times. There is one staff member for 17 residents. I feel the staff aren't trained that the community hires people off the street. My loved one was sent to the hospital from the community dehydrated, malnourished and pneumonia. The staff would walk away from assisting my loved one with showering, even though the family requested assistance with showering.

Our family has had a good experience at Dominion of Frankfort. It's a beautiful place, inside and out. The nurses are good. The staff are friendly and take good care of their patients. And the facility is clean and smells good.

Make sure that you reach out to the staff to get information because nothing is volunteered to the family. There is no sharing of information on how your loved one is doing. Make sure to stay involved and be an advocate. They also have 19 Covid cases in the facility as well. They are still allowing family to go in even with these positive cases.

We chose Dominion of Frankfort because of the convenient location and compared to others we looked at, it was cleaner, staff were friendlier, and we felt we were getting optimum care for the amount of money. We could not ask for better care. It is a very homey like environment and I would definitely recommend to others looking.

This is too expensive for what you get. Mostly because of the meals. Told us that they were going to start charging us $5 a meal to take it up to my loved one when they were unable to come down to eat. However, the people are very friendly.

The staff is very professional and helpful. They truly care about the residents and are very accommodating. The community is neat and clean and I would recommend this community to others based on my experience

I chose Dominion because it was the best in the area. My room is very big, I have 2 bedrooms and a big closet, I cannot complain. I do know that they have different sizes as well to choose from. Overall, it has been a good experience and I would recommend them.

This is a very friendly community. The staff are very attentive and caring with the residence. I would like to see the communication get better between the family and the directors. I would recommend this community to others.

Just want to thank you all take such great care of my mother-in-law. It means so much to have that peace of mind that you all have it under control. Thank you we love you like family.

You all have God's hand in your business you can just tell. Thank you for serving Frankfort in this way to help our seniors, I look forward to your next event and hope to see you soon.

What a fantastic place! The environment is simply stunning and very friendly staff! Thank you for the wonderful tour we received today and we are looking forward to grandma being there with your care!

Overall very pleased with my mother's care. This is a new facility, very clean. With a new place, they are still staffing up as the number of residents increase. They are very diligent about her medical care which has lifted a huge burden. This is her 3rd facility and by far, the most capable of providing the level of care she needs.

At the Dominion, I’ve experienced the nicest, people. The nursing staff is very friendly, knowledgeable always ready to help. It’s very clean an the food is good. The ladies In the office is very helpful an kind. The building is just beautiful! Many firefighters. Very relaxing place to be!

Brand new spectacular facility. They have the very best staff, and everything is new and clean. I am a local physician and they always go to any length to help my patients!

Wonderful community! My Mother recently moved in and we couldn’t be happier. The staff is friendly and attentive, the building is beautiful, the food is amazing, and the programming is innovative and fun. Excited to see what comes next!