Dogwood Bend

160 Hillcrest Dr, Clarksville, TN 37043

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street view of Dogwood Bend

About the community Dogwood Bend

Dogwood Bend in Clarksville, Tennessee is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted living

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Reviews for Dogwood Bend

3.6

(10 reviews)

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Cleanliness

3.6

Care services

3.6

Staff

No data collected

Meals & dining

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Activities

3.8

Value for cost

3.6

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-10 of 10 reviews
4.0
September 15, 2018
Anonymous
Nice staff

I made a visit this past week and found the caregiving staff friendly and caring. The young ladies were efficient and responsive. It was nice to see caregiving staff that seemed like they really cared about the residents.


0.5
June 23, 2018
Ophelia - Loved one of resident/client
Not for us, thank you!

I spent 14 months visiting and caring for my parent at Dogwood Bend. Everything was great until Christmas 2017 when almost all the outstanding staff left. New management hired what I consider unqualified and rude staff. The quality of food changed for the worse immediately. Living conditions, in my view, became unsanitary and unsafe. The hot water didn't work properly for weeks, residents weren't bathed, rooms were left uncleaned, incorrect medications were distributed, and narcotics went missing. Other management changes in January and February didn't help improve the decaying situation. Since the ongoing changes just created more uproar and weren't solving any problems, my family gave notice to leave because we could no longer tolerate the incompetence, rudeness, mismanagement, and dissembling from staff. This is no place for old people who can't defend themselves. Thank goodness we got out and newer, up-to-date facilities were available in Clarksville.


0.5
May 4, 2018
Anonymous - Loved one of resident/client
Used to be a very nice place

Based on personal experience with a family member resident in the facility, I know that Dogwood Bend used to be a wonderful community to which loved ones could be entrusted. Prior to [date removed], the facility was staffed by a strong team of hardworking, trustworthy, trained, long term, caring and devoted personnel. Prior to [date removed], Dogwood Bend was a place people wanted to stay and enjoy their senior years. However, in my opinion, the arrival of new management, resulted in the entire place falling apart in a matter of weeks. Long term employees quit or were fired. In my opinion, administrative concern for residents' safety and health plummeted. Showers were not given and rooms were not cleaned for weeks. New employees, many without substantial background in elder care, received a bare minimum of training before being allowed to undertake key duties such as medication distribution. Although Dogwood Bend, promised changes that would restore the prior friendly, safe and congenial atmosphere of the facility, the larger problems, in my opinion, remain fully unresolved. Several residents moved out for a variety of reasons, including a sense that the high cost at Dogwood Bend wasn't worth the deteriorating services now received. Staffing there is a revolving door, creating, in my opinion, an unstable and uncertain environment to a population of vulnerable seniors who need calm routine in their lives. At this point, I would never recommend Dogwood Bend as a place to put a loved family member. Definitely do your homework before selecting any long term care facility for a family member. I was amazed at how quickly a once splendid place like Dogwood Bend could hit the skids. If the place ever returns to its former charm, it will be a miracle.


3.5
August 8, 2017
Anonymous - Toured community
Verified Review
A good tour

This looked like a really nice looking community when we visited. We did not see any residents when we visited so it did not seem very active. The rooms were small and we were not sure where my parents would put their motorized wheelchairs. The person that took us on tour was nice.


4.0
September 1, 2015
Anonymous - Loved one of resident/client
Verified Review
I liked the people here and how they interacted with the residents.

My loved one lives here but I am not in the area. I liked it when I was there. I liked the people here and how they interacted with the residents. I haven't heard any complaints so far, so it seems like it's working out pretty well.

Response from Dogwood Bend

September 1, 2015

Your feedback is greatly appreciated! It makes me very happy to hear that you are pleased with our community!


5.0
August 12, 2015
Anonymous - Loved one of resident/client
Home Away from Home!

Upon visiting Dogwood Bend on multiple occasions I observed that the atmosphere of this community is pleasant and clean. There has always been someone to greet me at the door each time. Everyone at Dogwood Bend keeps a smile on their face and was very approachable which also allows the morale of this community to be high. The staff is always prepared to help a resident and/or visitor when there is a question or concern. Overall, Dogwood Bend is a home away from home and I would recommend anyone looking for an assisted living facility here.

Response from Dogwood Bend

September 1, 2015

Wow, your review just made my day! What a wonderful feeling to know that visitors feel so welcomed here! Thank you so much for the review!!


5.0
August 11, 2015
One happy family - Loved one of resident/client
Amazing !!!!

This place is just like home the customer service is amazing and the staff is very compassionate and truly care and I wouldn't want my love one any where else. I highly recommend them they are like family

Response from Dogwood Bend

August 12, 2015

It is such a privilege to serve such wonderful people here! I truly appreciate your feedback! Thank you for allowing us to care for your loved one.


3.5
August 7, 2015
Anonymous - Loved one of resident/client
Verified Review
Overall, I like it.

Sometimes my loved ones medicine is not always given. I think they should work with him more. It would be good if they could stand him up more. Overall, I like it. It's a small community. Everything has been fine. I just have to make sure they give him his medicine. I wish they could have an automatic door for people who use wheelchairs. I think that would be nice. My overall rating of the Dogwood Bend is 3 1/2 stars.

Response from Dogwood Bend

August 12, 2015

Thank you for bringing this to our attention. We truly appreciate your feedback and will do everything we can to address your concerns. Please feel free to stop by my office at your convenience to discuss any concerns. It is our goal to provide excellent service to our residents and their families.


5.0
April 29, 2015
Anonymous - Loved one of resident/client
Verified Review
Completely satisfied!

I think they do an excellent job overall at Dogwood Bend! Everyone is very friendly, and the facility itself is clean and well kept. I visit often, and everything is always nice looking. We are completely satisfied, they take great care of my loved one!

Response from Dogwood Bend

August 12, 2015

Your feedback is so important to us. It makes me so happy to hear how satisfied you are with our community and the care we provide. Thank you so much for your review! It's a huge privilege to care for your loved one!


5.0
March 24, 2015
Anonymous - Loved one of resident/client

Very friendly staff, we have been very pleased with the service so far.

Response from Dogwood Bend

August 12, 2015

Thank you so much. We truly appreciate your review. If I can ever be of any assistance please feel free to contact me!


Neighborhood around Dogwood Bend

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Dogwood Bend in google map

Frequently Asked Questions about Dogwood Bend

Dogwood Bend offers Studio and Semi-Private. Learn more.

Dogwood Bend has received an average review rating of 3.6 based on 10 reviews. See all reviews.


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.