Crest Pointe Rehabilitation and Healthcare Center

My mother had to go there for 2weeks and the don &adon are phenomenal they treated her well any questions their were right there medication follow ups that’s why I gave 5 star cause for my mother to say it it has to be true!

This place is awful. Not enough aides and you are left in dirty diapers for a long time. The food is awful! Rehab was good though. I was so happy to leave this place.

The staff there is very nice, so I don' t have a problem with them at all. I would definitely recommend Crest Pointe to a friend.

They are friendly. The room is clean. My loved one is halfway through her rehab now. They do a nice job there.

It was very good for rehab.

They're phenomenal. The staff there is phenomenal. They are very informative. very friendly, are very accommodating, and willing to do anything for me and my mother. It's like a home away from home. The food is so good and they serve big portions, I have been amazed. I feel so confident and comfortable that my mother is there. I don't have to worry about her at all.

It's still early, but the overall experience has been excellent, for sure.

My stay at Crest Pointe Rehabilitation was terrible. I had a roommate that was very overweight she just laid in the people in the room shared the same bathroom, no locks on the doors in the bathroom and I was sharing it with other people. It would take time to get help or assistance. In terms of the staff's friendliness, for the most part, they were friendly. You have some that were wonderful and then others that it was just their job.

Crest Pointe is in a league of its own because of the caring Nurses and Aides. I would like to commend and thank the Nurses and Aides on Bayside, who care for my husband.They all are very special people and I appreciate everything they do for [name removed]. To be acknowledged are [names removed], I also must acknowledge and commend [name removed] for his excellent leadership and [name removed] who is always available to help. Does he ever go home? I Rest In Peace at night, knowing that my husband [name removed] is in very good hands. If I have omitted anyone , please know that I thank you all for everything you do to make Crest Pointe a wonderful home for [name removed].

I think they are wonderful and they care. The place is clean and that is important to me. They have good quality nurses and aides. They are wonderful and make time for my questions. The nurses are wonderful and the aides are attentive. I only see her breakfast and it is disgusting. I would not eat it. It institutional food. They answer my questions right away and are right on it. I appreciate that.

Crest Pointe has been good! Everyone is nice there and my loved one is happy with his therapy. I know that he is getting three hours a day of it. When he first arrived there was an issue with his television and it took three to four days to get it fixed but other than that I cannot think of anything they really could improve at this time. Everyone is nice there. It seems to be clean. He is enjoying breakfast lunch and dinner. The communication is good.

The staff is very caring, nice, and attentive. Many of the staff members have been there for years. It's a nice setting on the canal. The dinning staff most of therm are pretty friendly, but there are a few who are not as friendly. I think it's very clean. She is enjoying the meals. They could communicate with the family better. The head nurse is excellent but she is not always there. I have to go inquire at the nurses station, I wish they would come to to me for updates.

Our stay with Crest Pointe has gone very well! My father is using the rehab therapy services and he is really happy with them. He is making progress here. We are also happy with the nursing care he has been receiving. I would definitely recommend the facility to a friend.

They have been wonderful. I like that it is a small community and the people are very helpful. It has a beautiful view.

Overall, it's pretty good care. They even had a little dog fashion show, which I thought was nice. They also do little trips, for the residents who are there.

The experience seems to be going well so far and the staff has been very good about giving me updates.

They did well with physical therapy, and the physical therapists were wonderful there. Even though it's an older building, it is right by the water, so that's nice. The doctors at the rehab took her off some medications that she needed without checking with her other doctors. The meals could be more nutritious.

I have had no problems at all with Crest Pointe! They have treated my mom so well here. They have so much fun with my mother here and my mom is always having fun with the nurses. They love talking with her and I really appreciate that. The facility has done a good job of providing my mom with healthy meals. As someone that enjoys fried food this has been a little difficult for her. They talk to me about everything and have done such a good job with their communication.

You definitely smell that it's clean, you can smell the cleaning solutions. You do get the impression that it's well cleaned. I've gotten calls from them about his care. I've talked to the social worker. There was an issue with the call button system. I don't know if it was because there wasn't enough staff at the station, but it seemed like my loved one's calls weren't getting answered quickly enough.

The social worker was very nice and was the only one I spoke with there.