Creekside Alzheimer's Special Care Center

Overall, our experience here has been ok. My loved one is being taken care of, I just wish she could be given a little bit more personal attention. Every time I go to visit her, she's just sitting in the TV room. The food quality could improve as far as being healthier. It doesn't seem like there's enough attention put into food served to those with dietary needs/concerns (ie: high blood pressure or diabetes). I think they could benefit from working with a dietician. Housekeeping is good, they keep up with that and it shows. The staff has been very helpful and friendly. I'm not sure if they have enough staff, but they're getting the job done. I will say, they really do seem to have great knowledge and understanding of caring for Dementia and Alzheimer patients. All in all, my loved one is getting the best care obtainable within her budget. I would recommend them to family and friends.

The staff here has been absolutely wonderful with my father. I've just been overwhelmed with their great support and care. I visit often and they're always very personal with the residents and work with them one on one a lot. They have a good variety of activities. Communication with the family is good, they call me about any changes or anything. I would absolutely recommend them to family and friends for complete memory care.

I chose Creekside Alzheimers Special Care because of the location and the way it felt when I visited... [name removed]was very informative answering all my questions and making me feel at ease. That the staff is very professional and patient and that they take very good care of the patients

Cleanliness is good. They started off friendly, but then they changed. They fed my loved one, and made sure that they ate. My loved one did not like the food. They had a lot of activities but my loved one did not participate. It was too much money. My loved one loved the place. Be there with your loved ones, and interact with them ,if you put them in a facility. They cared about each other there.

This was the 3rd facility that my mom had lived at in a short period of time and it was just wonderful. It was the best out of the others she had lived in by far. They are dedicated to memory care only and she got great personalized attention. I would recommend them to others looking.

A great atmosphere of community. Caring staff. Lots of activities.

Great place, great long-term staff. My Dad seems to really like living there and they take great care of him. Food is not his thing, but overall we are happy with the decision we made!

The care services they have are good, but the family has to give feedback to create the best care plan for the resident. The meals are served three times and they have snacks available as well. The community is willing to work with dietary restrictions as well for the residents.

Love Creekside! 1/4 mile from where I live. Nice, clean, caring small environment. Where everyone is well loved and cared for. Husband likes the food and activities. They are caring for him far better than I could manage!

We have been really happy with our experience at Creekside Alzheimer's Special Care Center and would definitely recommend the facility to those looking for memory care for their loved ones.

The meals and dining service according to our loved one has been good so far and we would recommend the Creekside Alzheimer's special Care Center to other families based on our overall experience.

We chose Creekside because it is closer to our home and also they were willing to collaborate with us to meet my aunts needs. I met with other places, but this was just the best fit and they. They provided furniture such as a bed and nightstand as well which was very nice. I like that the facility is only dedicated to memory care so there is no competition of assisted living. I would recommend to other families looking.

we moved my loved one in at the end of [month removed] and a few weeks ago we received an email that the cost would be increasing by over [price removed]. they included their reasons, but I felt that it was an aggressive amount to be increased by. we agreed to place my loved one in a shared room with three other residents so that they would not be alone. now with the rent increase, we are paying for the amount of a single room. I do appreciate that the community offers adult depends for an added fee of [price removed] a month. I'd prefer that the community provides them, rather than possibly running out or being responsible to bring our own. it's our first time having our loved one away from home, so this entire experience has been a learning process. the staff are friendly and willing to provide updates on my loved ones well being when I call in. [name removed], the administrator, can be hard to reach when contacting via email. I'm unsure what exactly she handles, as some of my calls to her have been passed off on other people. I've directly asked her who - if not her - should I contact for more in depth information regarding my loved one and I've yet to receive an answer. she has also admitted to seeing my emails and failing to reply. she may be busy, or my questions may be beyond her scope of support, but I do think that the communication could be better. I'm having trouble getting in contact with the right person(s) when it comes to certain things. Creekside offers a lot of activities during the day and they have an awesome mechanism to keep families updated. they send a notification to your phone that specifies whether or not your loved one has participated in the activities, and if so, it explains the level of interaction/mood of your loved one. I've found that recently, they have not been updating the app. there's an option to have a picture of your loved one enjoying the activities sent to your phone as well, and that is not willingly being done. I know that they may have a lot going on and I understand that they have lost staff due to Covid. it's still a bit frustrating that they have these tools available, but aren't taking advantage of them. there were a lot of things that drew me in that have not been followed through. I'm willing to ride it out and see if it improves, I just wish that there was a more well rounded level of care. I want to know more about what's going on during the day with my loved one. I can mostly only see my loved in the late afternoon; and by then, they are already in the "sundown" phase. if those tools were utilized better, it would provide a better sense of security for both myself and other families with similar schedules. when I walk into Creekside, it feels very warm, lively and homey. It's a good, clean community with nice staff. I overall just wished there was more communication and visual updates of my loved one. I just think they may be suffering from the effects of Covid. hopefully, once the world returns to some sense of normalcy, residents will be able to go on more outings. I'm also hoping that we will be able to visit more often and spend time interacting with our loved one throughout the community.

We love them. The facility is very clean, and that's one of the reasons we picked them. Really we've had no issues. The staff are very responsive to any questions or needs we've had. They call and keep us in the loop. They've been very friendly and have provided everything our loved one needed. The food I tried was pretty good. My mom and I both said this is where we'd like to be if we had to be in a place like this. I think it's an excellent value. It's a great place for a family member. We've been very comfortable with him being there, and we've never had to worry about the consistency of the care when we're not there. The caregivers are always polite and accommodating, both to us as well as our loved one.

I toured Creekside Alzheimer's Special Care Center and talked with [name removed]. I really liked the facility. It is clean and nicely decorated. [name removed] is helpful, knowledgeable and kind. I loved how she and the other staff talked with the residents. I think this would be a good place to be for someone needing this type of care.

The care the community provides is amazing, and the activities are great. They always have something going on and really keep the residents busy. I would recommend the community based on my experience.

We chose Creekside because I liked the size, it is a smaller facility, I liked the interview with the staff, they seemed very caring and knowledgeable, and also they specialize in Alzheimers so the get more personalized attention. The room sizes here are beautiful, private rooms with a bathroom and they are also furnished. They have offered things to me that were never mentioned before such as therapy, a doctor who reports back to me, etc and they are completely transparent. I would highly recommend to others looking.