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Courtyard Towers

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22 North Robson Street, Mesa, AZ 85201

92 reviews
Add review
5 star
33%
4 star
33%
3 star
13%
2 star
11%
1 star
10%
See all reviews
6.0
Review score
11181 reviews
19142 facilities
For more information about senior living options:
(866) 374-4058
Courtyard Towers
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Courtyard Towers
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Ava
-
Family/friend
5.0
My experience
The community is pet-friendly and my loved one is very happy here. She says that the food is good and they are opening the dining rooms. They have kept the residence safe and secure. i would recommend this community to others.

About the facility
Courtyard Towers

Courtyard Towers in Mesa, AZ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Senior Apartments

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Amenities
at Courtyard Towers

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Low / No Sodium
  • International Cuisine
  • Meals Provided
  • Room Service
  • No Sugar
  • Guest Meals
  • Restaurant Style Dining
  • Anytime Dining
  • Vegetarian
  • Special Dining Programs
  • Professional Chef
  • Vegan

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Bath Tubs
  • Cable or Satellite TV
  • Full kitchen
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Wheelchair Accessible Showers
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Main Street Shops
  • TV Lounge
  • Outdoor Common Areas
  • Outside Patio
  • Meeting Room
  • Library
  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon
  • Computer or Media Center

Recreational areas

  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Cooking Club
  • Community Service Programs
  • Men's Club
  • Wii Bowling
  • Trivia Games
  • Live Well Programs
  • Jewish Services
  • Stretching Classes
  • Activities On-site
  • Devotional Activities Offsite
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Protestant Services
  • Pet-focused Programs
  • Happy Hour
  • Community Service Organizations
  • Walking Club
  • Cooking Classes
  • Art Classes
  • Birthday Parties
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Brain fitness / Dakim
  • Holiday Parties
  • Wine Tasting
  • Visiting Rabbi
  • Day Trips and Outings
  • Forever Fit
  • Montessori Programs
  • Bridge Club
  • Tai Chi
  • Mormon/LDS Services
  • Intergenerational Programs
  • Catholic Services
  • Current Events Club
  • Other Religious Services
  • Gardening Club
  • Cards / Pinochle Club
  • Activities Off-site
  • Dances
  • Bible Study Group
  • Yoga / Chair Yoga

Compare

Courtyard Towers
Courtyard Towers

22 North Robson Street, Mesa, AZ 85201

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Review score not available
8.5
Review score
2 reviews
8.5
Review score
2 reviews
5 star
50%
4 star
50%
3 star
0%
2 star
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1 star
0%
7.0
Review score
4 reviews
7.0
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4 reviews
5 star
50%
4 star
0%
3 star
0%
2 star
0%
1 star
50%
Review score not available
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Care types offered

1

Senior Apartments

Care types offered

3

Assisted Living, Independent Living, Senior Apartments

Reviews

for Courtyard Towers

92 reviews
5 star
33%
4 star
33%
3 star
13%
2 star
11%
1 star
10%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Courtyard Towers with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Courtyard Towers has 92 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.5
Friendliness
3.7
Care Services
3.6
Staff
5.0
Meals & Dining
5.0
Activities
3.5
Value for Cost
3.6
A Place for Mom has scored Courtyard Towers with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Courtyard Towers has 92 reviews with an average "overall experience" of 3.6 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 92 reviews
anonymous - Toured community
Independent Living
March 3, 2022
3.0
Verified Review
Tour of Courtyard Towers
Courtyard Towers seemed very well kept and was a nice facility. There was nothing we were overly impressed by though and it was way out of our price range.
David - Toured community
Assisted Living
June 14, 2021
5.0
Verified Review
My review of Courtyard Towers
Our family had a virtual experience first, and from what we could tell it seemed extremely cleaned and very well managed. We liked it so much we scheduled an in person tour, however when we pulled up we realized the community had multiple floors and our loved one did not want anyone living about her.
Ava - Family/friend
Assisted Living
April 16, 2021
5.0
Verified Review
My experience
The community is pet-friendly and my loved one is very happy here. She says that the food is good and they are opening the dining rooms. They have kept the residence safe and secure. i would recommend this community to others.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Toured community
Memory Care
February 15, 2020
2.0
Driving into the facility, my first impression was that there was not sufficient parking. Other notes I made was that it does not have a swimming pool or spa. The hallways seemed narrow to me, I wonder how two wheel chairs coming from opposite direction get past each other. I noticed quite a bit of deferred maintenance. The food was good, the residents friendly. One resident told me that there had been a problem with bed bugs but they were getting that under control. This concerns me. The employee who gave me the tour and a resident told me that the facility was being bought out. The hype was that everything was going to get better. From experience, this isn't necessarily so. It seems like an awfully big building (14 stories) for a capacity of only 190 residents. There are only three elevators and the wait can seem to be long. I can see where the new management may have some problems. I observed a lot of deferred maintenance that needs to be completed. They say the new management will replace all of the carpeting. It also needs some new paint. The plumbing was acting up while I was there. As one resident pointed out that this is the least expensive place in Mesa, where is the money for the repairs going to come from? I would expect an increase in rents shortly.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Memory Care
February 12, 2020
2.0
[Name removed] was very informative and we enjoyed visiting with her. The facility itself, however, was not appealing to us. A "tower" layout is not ideal and the age of the building resulted in an "old" musty smell. The size of the units were very good, but they too were not well maintained or very clean actually (stray debris on the countertop and something lingering in the unflushed toilet). The location was the best feature - across the street from a museum and close to the amenities of old town Mesa. Overall, not a facility that my mother would be excited about.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Memory Care
January 20, 2020
2.0
The location and quality of the overall building and company as a whole was of lower standard compared to anything else we saw in the area.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Toured community
Memory Care
January 13, 2020
2.0
I didn't care for this place. It smelled when you walked in and the halls were narrow and depressing looking. The apartment we were shown was dirty. Normally you are first brought to a meeting room to discuss what you are looking for and then taken on the tour. We were taken on the tour without any one on one discussion or attempt to find out why we are there, what we are looking for, what our hobbies are, etc.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
anonymous - Family/friend
Memory Care
July 22, 2019
1.0
Verified Review
Terrible management, insufficient staff
You should not even consider placing your loved one in this facility. The current manager is non-responsive. They have a severe and urgent problem with bedbugs and are not following proper protocol. They have been short staffed for the last 2 years, and most of the good people have left. Those remaining have no time for 'care' giving. Often place pills in a cup and leave, when they are supposed to stay and watch the resident take them. Without good management and sufficient trained staff, you cannot run a quality (or even mediocre) facility that is supposed to care for the elderly.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Memory Care
February 2, 2019
5.0
We absolutely love Courtyard towers. The residents are very happy and friendly. The staff is excellent. There are lots of activities. The place is clean no odors The cafeteria looks like an upscale restaurant. We're very pleased overall with this facility.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Miel J. - Family/friend
Memory Care
December 13, 2018
5.0
Feels Good To Me
I'm really thankful that A Place For Mom helped me to find this place. Everyone is very friendly and my mom seems to be comfortable enough. I would recommend Courtyard Towers to anyone looking for a place for their mom who needs care in an environment conducive to her stage in life.
Cleanliness
3.5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 14, 2018
4.0
Excellent value and location
Transition to facility was rough, as there are some 150 residents, and my mom's care wasn't well known the first few weeks. There are also so many staff members that I didn't know who to call to get her the help she needed. Within the first couple days, she even went missing for 14 hours before I even got a phone call! Besides from that incident, the facilities are great, food & activities are amazing, staff is friendly, and value is excellent. They have had some staffing issues that slowed some processes, and you'll always have communications fall through gaps with such numerous personnel, but overall I'm very satisfied.
Cleanliness
4.5
Friendliness
4
Value for Cost
5
Care Services
3
Activities
5
anonymous - Toured community
Memory Care
June 10, 2018
5.0
We loved this hotel style senior living facility, that comes with many amenities. [name removed] was a great host and I can tell that they foster a great since of community. They have daily activities. The residents are friendly. The dining room is newly remodeled and it is one of the best that I’ve seen. You can see the outdoor area has cascading water falls, which pour into two ponds filled with fish and aquatic turtles. This area creates an ambiance of tranquility and beauty. They also have a theater room where movies are played daily. They have an art room displaying the residents creative art pieces. The rooms are not exceptionally large but they offer large window with great views of the historic [location removed] . There’s tons to do which was important to me. This facility is clean, bright, and airy. Overall This facility ranks super high on our list and I would definitely recommend it.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Michelle Jacobson - Toured community
Memory Care
June 1, 2018
1.0
Not impressed
If you care about your loved one you will not put them in these closet sized rooms at Courtyard Towers. Just walking through the place is uncomfortable. The place smells of sewer and urine and while I was waiting for my tour I over heard residents talking about all the bed bug issues that have been going on for over a year. The place is in need of a complete makeover.
Cleanliness
1
Friendliness
2
Value for Cost
1
Care Services
1
Activities
1
Response from Courtyard Towers
June 8, 2018
Michelle, we're disappointed to hear about your negative experience. We appreciate you bringing it to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at [removed].
A Sure Betty - Resident/client
Memory Care
May 18, 2018
5.0
Friendly
I love the new friends I've made. Delicious meals and wait staff is absolutely wonderful! Receptionist is very nice!
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Response from Courtyard Towers
May 23, 2018
Thank you, Betty! We're so happy that you are enjoying our community :D
anonymous - Toured community
Memory Care
April 12, 2018
4.0
12 floors I believe with 2 elevators may get congested at meal time. 1 bedroom floorplan only $175 buy up. Beautiful view of city.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Courtyard Towers
April 13, 2018
Thank you for your review! Residents definitely enjoy the beautiful view. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
anonymous - Toured community
Memory Care
March 17, 2018
2.0
We did not like this place at all.The odor when you first walk in smells of mold. The building seemed to be in need of up dating.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Courtyard Towers
March 23, 2018
Thank you for taking the time to leave us a review. Please contact Becky Allison directly at [removed] at your earliest convenience so we can get some more details about your experience. We hope to hear from you soon.
anonymous - Toured community
Memory Care
February 9, 2018
3.0
Too small,no stove
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Resident/client
Memory Care
December 21, 2017
2.0
Verified Review
Going Downhill Very Fast
When I toured Courtyard Towers initially, I really liked it. However, when I moved in, I found that much of the information they gave me was not true. The place needs a lot of repairs. I myself have been waiting over six weeks for things I requested maintenance on. At one point, we only had one elevator for thee weeks because the other was down. Fights broke out when residents were waiting. People actually got hurt as a result. The caregivers here are very nice, but there doesn't seem to be enough of them. They often seem incompetent or not well-trained. I know they are trying to be helpful, but they have no back up. Recently, there was a flu outbreak within the community, and no one was wearing masks or gloves. Several people were sent to the hospital before they implemented any protective measures. Overall, I feel misled here, and I will be looking for another home for myself.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Courtyard Towers
December 27, 2017
Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact Becky Allison directly at [removed] for ways we can work towards resolving these issues. We look forward to hearing from you soon.
anonymous - Family/friend
Memory Care
December 20, 2017
5.0
Verified Review
Happy and safe
My 90 year old father has been here for 2 month and is very happy. My entire family has been very happy with the facility and the staff. Several family members are close by and can visit but he enjoys the activities at the facilities too. He also enjoys the independence of his own apartment. We like knowing that he is safe.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
December 14, 2017
4.0
Verified Review
Homey
Everything seems to be going pretty well here. My love one is here on hospice and she is really improving. They are really helping her in the memory care unit. They actually got her to the point to where she is walking again and she is receiving good meals as well. What I would say is there doesn’t seem to be a lot of coordination or communication with care taker s. It took a little while for them to be all on the same page for how my love one needed to be cared for. But now they’re doing well adjusting to a routine. The nurse taking care of her does an assessment every month and I just sat down with her the other day. She went over my love one’s physical care and mental care and if I had any questions with anything. I then just told her some suggestions and she started to incorporate that. They are actually going to start a new program where they will engage with the residents more mentally. My love one needs to have social interactions and she gets that by participating in activities like going on bus rides. They try to individualize a plan to the person and they are taking good care of her. The facility itself is set up like a home so it is a nice atmosphere. There are sitting areas, game room, dining rooms, and everyone has their own bedroom.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 92 reviews

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around Courtyard Towers

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Frequently Asked Questions
about Courtyard Towers

Call (480) 649-3000 to reach a resident at Courtyard Towers.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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