3352 N. 100 East, Provo, UT 84604
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
Everything that we have seen of the community has been very clean, and as far as the friendliness of the staff members and their care they provide that has been good as well. The activities are still pretty limited, our father enjoys the food but our mother is not the biggest fan. We would recommend Courtyard At Jamestown to others
This would have been our second choice. My loved one absolutely fell in love with this place. The amount and types of activities really appealed to her. She is LDS, and they had a whole center based around that. The food was excellent. The friendliness of the staff was really awesome. The part I didn’t care for was the sales process. At first we had a really great experience. I talked to the marketing director at least twice before we came on our tour, and she and I had very long conversations about my loved one's preferences and things for her to see and experience on the tour, as well as what some of her fears were around moving. In hind sight, I feel like the marketing director listened and then was like - this is how I can sell you on this. Then when we got there, the pricing and availability changed drastically from what she had told me on the phone. We had gotten my loved one so excited to live there, and then there was absolutely no way we could afford it. My loved one gave me the most crestfallen look. Clearly this woman didn’t listen during our conversation, which created an awkward situation. We still loved the environment. It didn’t feel like an old person’s home in the traditional sense. They really encouraged interactions between the residents. We actually saw residents out and about interacting, and my loved one was able to talk with them and get a feel for the community, which is what she was looking for. It was just a matter of pricing.
We chose Courtyard at Jamestown initially because my mother had friends who had lived there and they all had good experiences. Then, when she toured she liked the feel and look of it and thought it would be a good fit for them. My dad is in their enhanced memory care unit and his room is not huge, but it is perfectly adequate for what he needs right now. We like the fact that they try as much as possible to keep the residents out of their rooms doing activities and interacting with others during the day. Their activities director and the staff members who help with activities are AMAZING. They have calendars that are filled with activities every single day and they have a great variety. The staff really interact and keep track of each individual and their needs and what they like and dislike. They really just go above and beyond for their residents. It is pretty expensive, but I believe it is worth it because of the amount of personalized care that they are receiving every single day. I would highly recommend this facility to others who are looking.
The director seems to tell you to want you want to hear vs reality. The communication is about average between the family and the staff. I would want people to research this community before making their decision
My mother was only there for about 6 months, but the staff even during that short time was unbelievable. The meals were second to none. There was a flu that went around and the staff made sure they immediately took action to protect the residents. During Covid-19, the community was very quick to act and ensure the safety of all the residents. We had a wonderful experience here. The value of the community was definitely worth it. The in-house caregiving staff was amazing. They were all very caring and quick to react when needed. At the end of February my mother briefly had to go to hospital and then rehab. The RN that they brought in, however, wasn't able to detect an affliction that my mother had. They provided a ton of activities for the residents. My mother didn't often participate in the actives, but when she did, she loved it! I don't think I've ever seen such a quantity of activities provided at a community like this, but also the variety was outstanding.
The morning after we moved my mother into Courtyard at Jamestown Memory Care, my sister, her daughter-in-law, and my best friend walked in her room to find my mom with her head between the headboard and mattress. All the covers were on the floor, and she was covered in urine. She was cold, very scared, and confused. I would never wish this nightmare experience on anyone's loved one!
I think Jamestown is a great place for many seniors. They have great activities and the staff does its best. Unfortunately, in our situation, my father had health problems beyond what they could take care of and he needed to be in a skilled nursing home. He went downhill quickly and only stayed at Jamestown for a few months. [name removed] recommended some care that was very important to dad and his own primary care refused it. When we got him to the hospital we found out about chronic heart failure, blood clots in legs and lungs and several other undiagnosed conditions that should have been looked into but were not by his physician and we appreciate the help Jamestown gave us in getting these diagnosed. We now have the help he needs. Unfortunately he was on a do not move order for the last 5 days in the home and the decline in dad will probably not be reversible at this point.
We love Courtyard at Jamestown senior living!!! We ended up moving my mom in. And everyone has been outstanding! Everyone is so nice and my mom really likes it there. The food is good. The facility is always very clean. And the staff is always so kind, patient, and helpful! We are very pleased with our choice to move mom here.
My mother is in the memory care unit. The staff are very friendly and helpful. They are responsive to special requests. Activities are very appropriate and consistent. My mother loves the scenic bus rides 3 times a week. The location is beautiful and the grounds well kept. I highly recommend this facility.
Nice place - but WOW!!! My mother lived in this facility for about 1 1/2 years. They treated her well but now that she is deceased I'm finding the truth about this place. 1. I went to her room the get a few things just after she passed away and found a stack of mail in her that had been held somewhere in the facility. Why didn't they tell me there was a stack of mail one of the many times I visited. Over a year worth of mail. 2. When cleaning out her room they had multiple packages of diapers/depends with only one or two being used from the package. I'm sure I paid for them. We are talking cupboards and cupboards full of depends. I also found many unused medical supplies. 3. We didn't clean the room out until after the funeral. I get a bill "Sorry for your loss" Here is a bill for over $1200 + dollars. Yes, I know there is a contract but really? 4. When going through clothes the whites were not white any more. They obviously didn't sort clothes before washing. Also clothes were missing and I didn't recognize some of the clothes that were in her closet. They didn't keep properly track clothes and underwear. My suggestion, take your business elsewhere.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.