Courtyard at Jamestown Assisted Living

3352 N. 100 East, Provo, UT 84604

About the community

We are Utah's premier senior living community, offering Independent Living, Assisted Living, and Memory Care. For more than a decade we have maintained a reputation that is centered on quality care and services. During this time we have received multiple Best of State and Best of Utah Valley awards. We hope that you will choose to join the Courtyard at Jamestown family! We truly believe the words that are etched above our main entrance: 'Through these doors pass the finest people in the world ... Our residents, guests, and staff.'

Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing at Courtyard at Jamestown Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Dentist
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Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Private patio, deck, or balcony

Community Amenities

On-site dining options

Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Computer or media center

Recreational areas

Fitness center
Movie or theater room
Piano or organ
Raised garden beds

Services

Housekeeping
Beautician
Grocery shopping and errands
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Outdoor walking paths

Languages spoken

Spanish

Primary language spoken by staff

English

Activities

Devotional activities on-site
Mormon/lds services
Other religious services
Art classes

Reviews of Courtyard at Jamestown Assisted Living

4.3

(24 reviews)

Write a Review

Cleanliness

4.5

Care services

4.3

Staff

4.7

Meals & dining

3.5

Activities

4.5

Value for cost

4.2

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1-10 of 24 reviews

4.5
June 1, 2021
Chris H - Child of resident/client
Overall a good community

Everything that we have seen of the community has been very clean, and as far as the friendliness of the staff members and their care they provide that has been good as well. The activities are still pretty limited, our father enjoys the food but our mother is not the biggest fan. We would recommend Courtyard At Jamestown to others


3.0
May 11, 2021
Jen - Toured community
Verified Review
Our Tour Experience

This would have been our second choice. My loved one absolutely fell in love with this place. The amount and types of activities really appealed to her. She is LDS, and they had a whole center based around that. The food was excellent. The friendliness of the staff was really awesome. The part I didn’t care for was the sales process. At first we had a really great experience. I talked to the marketing director at least twice before we came on our tour, and she and I had very long conversations about my loved one's preferences and things for her to see and experience on the tour, as well as what some of her fears were around moving. In hind sight, I feel like the marketing director listened and then was like - this is how I can sell you on this. Then when we got there, the pricing and availability changed drastically from what she had told me on the phone. We had gotten my loved one so excited to live there, and then there was absolutely no way we could afford it. My loved one gave me the most crestfallen look. Clearly this woman didn’t listen during our conversation, which created an awkward situation. We still loved the environment. It didn’t feel like an old person’s home in the traditional sense. They really encouraged interactions between the residents. We actually saw residents out and about interacting, and my loved one was able to talk with them and get a feel for the community, which is what she was looking for. It was just a matter of pricing.


5.0
April 28, 2021
Kathryn I - Child of resident/client
Verified Review
Exceptional individualized care

We chose Courtyard at Jamestown initially because my mother had friends who had lived there and they all had good experiences. Then, when she toured she liked the feel and look of it and thought it would be a good fit for them. My dad is in their enhanced memory care unit and his room is not huge, but it is perfectly adequate for what he needs right now. We like the fact that they try as much as possible to keep the residents out of their rooms doing activities and interacting with others during the day. Their activities director and the staff members who help with activities are AMAZING. They have calendars that are filled with activities every single day and they have a great variety. The staff really interact and keep track of each individual and their needs and what they like and dislike. They really just go above and beyond for their residents. It is pretty expensive, but I believe it is worth it because of the amount of personalized care that they are receiving every single day. I would highly recommend this facility to others who are looking.


3.0
March 24, 2021
anonymous - Child of resident/client
my experience

The director seems to tell you to want you want to hear vs reality. The communication is about average between the family and the staff. I would want people to research this community before making their decision


5.0
May 18, 2020
Jody Berger - Loved one of resident/client
Verified Review
Best place ever

My mother was only there for about 6 months, but the staff even during that short time was unbelievable. The meals were second to none. There was a flu that went around and the staff made sure they immediately took action to protect the residents. During Covid-19, the community was very quick to act and ensure the safety of all the residents. We had a wonderful experience here. The value of the community was definitely worth it. The in-house caregiving staff was amazing. They were all very caring and quick to react when needed. At the end of February my mother briefly had to go to hospital and then rehab. The RN that they brought in, however, wasn't able to detect an affliction that my mother had. They provided a ton of activities for the residents. My mother didn't often participate in the actives, but when she did, she loved it! I don't think I've ever seen such a quantity of activities provided at a community like this, but also the variety was outstanding.


0.5
April 7, 2020
Kresten Meyer - Loved one of resident/client
A nightmare experience

The morning after we moved my mother into Courtyard at Jamestown Memory Care, my sister, her daughter-in-law, and my best friend walked in her room to find my mom with her head between the headboard and mattress. All the covers were on the floor, and she was covered in urine. She was cold, very scared, and confused. I would never wish this nightmare experience on anyone's loved one!


3.5
June 26, 2019
Debbie - Loved one of resident/client
Good place for many seniors

I think Jamestown is a great place for many seniors. They have great activities and the staff does its best. Unfortunately, in our situation, my father had health problems beyond what they could take care of and he needed to be in a skilled nursing home. He went downhill quickly and only stayed at Jamestown for a few months. [name removed] recommended some care that was very important to dad and his own primary care refused it. When we got him to the hospital we found out about chronic heart failure, blood clots in legs and lungs and several other undiagnosed conditions that should have been looked into but were not by his physician and we appreciate the help Jamestown gave us in getting these diagnosed. We now have the help he needs. Unfortunately he was on a do not move order for the last 5 days in the home and the decline in dad will probably not be reversible at this point.


5.0
December 14, 2018
Sarah - Loved one of resident/client
We love Courtyard at Jamestown!!!

We love Courtyard at Jamestown senior living!!! We ended up moving my mom in. And everyone has been outstanding! Everyone is so nice and my mom really likes it there. The food is good. The facility is always very clean. And the staff is always so kind, patient, and helpful! We are very pleased with our choice to move mom here.


5.0
November 11, 2018
Gary Goodman - Loved one of resident/client
I love this place

My mother is in the memory care unit. The staff are very friendly and helpful. They are responsive to special requests. Activities are very appropriate and consistent. My mother loves the scenic bus rides 3 times a week. The location is beautiful and the grounds well kept. I highly recommend this facility.


2.5
September 19, 2018
Reese - Loved one of resident/client
Good but, wow!!!

Nice place - but WOW!!! My mother lived in this facility for about 1 1/2 years. They treated her well but now that she is deceased I'm finding the truth about this place. 1. I went to her room the get a few things just after she passed away and found a stack of mail in her that had been held somewhere in the facility. Why didn't they tell me there was a stack of mail one of the many times I visited. Over a year worth of mail. 2. When cleaning out her room they had multiple packages of diapers/depends with only one or two being used from the package. I'm sure I paid for them. We are talking cupboards and cupboards full of depends. I also found many unused medical supplies. 3. We didn't clean the room out until after the funeral. I get a bill "Sorry for your loss" Here is a bill for over $1200 + dollars. Yes, I know there is a contract but really? 4. When going through clothes the whites were not white any more. They obviously didn't sort clothes before washing. Also clothes were missing and I didn't recognize some of the clothes that were in her closet. They didn't keep properly track clothes and underwear. My suggestion, take your business elsewhere.


Frequently Asked Questions

Courtyard at Jamestown Assisted Living offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Courtyard at Jamestown Assisted Living has received an average review rating of 4.3 based on 24 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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