Country Cottage - Hoover
4000 Greenwood Drive, Hoover, AL 35216
About the community
Real ServiceAt the heart of Country Cottage is CareSteps, an individualized service plan designed to solve the real, day-to-day issues that have threatened to destroy the independence you've worked so hard to achieve. CareSteps assures that you'll receive the right amount of help at the right time. As a team, you, your family, and our trained staff will determine the best way to help you to maintain or improve your independence.
Living Longer, Living Better
- Nurse supervised staff
- Twenty-four hour scheduled and unscheduled attention
- CareSteps Personal Care Plan
- Three home-style meals a day
- Planned off- and on-site recreation
- Scheduled transportation
- Weekly thorough housekeeping and daily tidy up
- Weekly personal laundry service
Senior Living Options Offered
Pricing at Country Cottage - Hoover
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Amenities
Health Care Services
Staffing & ancillary services
Meals & Dining
Room Amenities
Community Amenities
Transportation & parking
Common areas
Recreational areas
Services
Memory care services
Primary language spoken by staff
Activities
Reviews of Country Cottage - Hoover
(34 reviews)
Cleanliness
4.0
Care services
3.7
Staff
4.0
Meals & dining
4.0
Activities
3.5
Value for cost
3.7
They have kind staff and they are a clean community. The staff worked hard to make sure the resident felt comfortable. They couldn't provide adequate transportation to dialysis. Due to the pandemic they didn't have any activities going on. My loved one needed additional care and due to this my loved one moved out after a short amount of time.
Overall, I rate them highly. They seem to have genuine compassion. It's a smaller place, a little more intimate. The living situation is a cottage feeling, which suits memory issues well. I haven't been able to be inside due to Covid, but the exterior seems to be maintained well, the building is in good shape, the parking lot is clean, and the landscape is tended to. From what I can tell, they're taking good care of my loved one. I would recommend them for sure.
Make sure you keep on top of everything and make sure medication is being distributed correctly and Drs. ordered are being followed. I would not recommend this community to others.
We did not have a good experience with Country Cottage and I would not recommend the facility to anybody.
The community was great. I wish I placed my loved one here to start with. This had a home feeling, instead of like a hospital. The direct staff that assisted my loved one were wonderful. The food was enjoyed by my loved one, and they ate every meal.
My mom was there for 7 years. It was good at first, but gradually the services began to decline. The food became poor, the employees quit interacting with the residents... no games, just nothing. The employees got down to two who responsible for taking care of residents, food service, cleaning , etc. at least 75% of my moms belongings were stolen. She fell several times due to negligent care. When we left, we were charged over $300 even though our contract said no charge would be declared fir painting. There were many others negative occurrences. Do not use this facility. They used temps fir the weekends who spent most of their time sleeping, talking on the phone or smoking on the back porch
DONT EVER SEND YOUR LOVE ONES THERE THEY ARE UNPROFESSIONAL AND THEY ABUSE THEIR RESIDENTS AND THEY FEED THEM COLD FOOD. THEY DON'T TAKE PROPER CARE OF THESE PEOPLE I FEEL SO SAD FOR THE RESIDENTS. They are very very unsanitary. Please please please please please please i repeat. Then they mistreat they staff.
Very personable manager ([Removed]). Residents appeared happy and staff interacted well with them. Lovely place
GREAT facility with a loving, caring staff. They were very accommodating and eager to meet the needs of our family.
We had a very nice tour of this community and the staff did a nice job in showing us around the community as well as answering our questions. My Uncle felt that this was just not what he was looking for.
Frequently Asked Questions
What room types does Country Cottage - Hoover offer?
Country Cottage - Hoover offers Studio. Learn more.
How do other families rate Country Cottage - Hoover?
Country Cottage - Hoover has received an average review rating of 3.7 based on 34 reviews. See all reviews.
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