The caregiver that we have is really excited to be a part of our lives, you can tell that she is not just going through the motions. It has been a great experience and I would absolutely recommend their services to others looking.... Read more
Locally owned and operated since 1999, Comfort Home Care is a family-owned business dedicated to helping clients age in place with grace. We are a licensed and bonded residential service agency providing companion care and nursing assistance in the state of Maryland, primarily in Montgomery County.
Every member of our team is specially trained, fully licensed, and certified to provide at-home care for your loved ones. We staff certified nursing assistants and geriatric nursing assistants as well as a full support staff, care managers, and registered nurses — all with the training necessary to provide a broad range of services.
Our hiring process is rigorous and includes verbal and written skills assessments, in-person interviews, health screenings, nationwide criminal background checks, and personal reference checks. We only hire individuals who we would feel confident in providing care to our own families. We personalize every plan of care and have an in-depth matching process like no one else in the business. We take pride knowing that we’re providing the absolute best quality care at a reasonable cost to you.
Whether you need assistance as you age and prefer to remain in your home as long as possible, you need temporary assistance after getting...
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Total monthly costs depend on room type, select services, and the level of care needed.
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(10 reviews)
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4.1
4.2
The caregiver that we have is really excited to be a part of our lives, you can tell that she is not just going through the motions. It has been a great experience and I would absolutely recommend their services to others looking.
We hired an aid from Comfort Home Care for my mother who needed companion care during a time that no family could visit. This was a last minute decision but they were able to get an aid in place within a few days who was a great fit with my mother's personality and needs. We were able to relax knowing that someone was keeping my mother company daily and even getting her to do things that we as family have been struggling with. Even the nursing home staff commented on how well my mother did with the aid there every day. As a result of this great experience we are looking to have the aid again on a regular basis as well as during times we are away. Thanks to all at Comfort Home Care!
The company only had excuses as to why they could not accommodate my father and they failed miserably on even trying to correct the mistakes that were made by their care giver. The care giver was a no call, no show, pushy and rude. I needed help for my father and it took me several calls and demanding that the company get someone out to my dad's to replace the care giver that was a no show. I immediately stopped using them and I have since moved my father to Florida to an assisted living near me.
Response from Comfort Home Care - Rockville
August 1, 2017Dear Mr. Roberts, This review is really not an appropriate reaction to what took place. When you first reached out to us you were in a panic, and according to you overwhelmed, because your Father was wandering and a danger to himself in the independent living facility in which he was residing. We responded immediately and staffed the case the next day. You hired us for four hours of care per day, even though his needs were greater than that. You were told by your Father's physician that he required 24 hour care. Each day of the first week you and I spoke, with you in a panic. The situation had gotten out of control with his dementia and wandering before you hired us, and you were really out of sorts. You told me repeatedly that first week that your Father really liked the caregiver. On the sixth day of service our caregiver's car broke down on her way to work. We communicated with you and were working on a replacement. Within the hour you arranged for someone from the facility to assist your Father and discontinued services with us. It is clear to me in speaking with you multiple times that you are dealing with your own issues. We did a very thorough job and 'm sorry that your recollection of things is different. I wish your Father the best in Florida.
Everything worked out well. We are happy with the service. They have been helpful and reliable. No major complaints.
Things are working really well. The aid is fantastic, she is always on time and goes above and beyond. We are really happy with them.
The personal approach of the first "meeting" with their Director of Business Development and Director of Nursing to the individual caregivers has been exceptional.
The administrative staff was very good. They really came through for us and helped us find a caregiver that would fit our needs. The caregiver was great. She was very professional and did her job very well.
It's working out really well. The aid we have has been fantastic, she is as sweet as can be, and does everything we need. She is reliable, and we consistently have the same person. Comfort Home Care, has been good to work with, the billing, and just everything has been really smooth. I recommend them to anybody.
We didn't use them because they were really slow to respond to my emails. I thought that was odd for a company trying to get my business. If they are that slow to respond to my emails in the beginning what kind of service would I have?
Wonderful care giver and responsive administrative staff.
Comfort Home Care - Rockville has received an average review rating of 4.3 based on 10 reviews. See all reviews.
Call (301) 789-6596 to reach a resident at Comfort Home Care - Rockville.
To reach a resident at Comfort Home Care - Rockville call: (301) 789-6596
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