Cogir of Northgate Senior Living

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

What we really saw that was positive is the staff, from the front end staff, to the director, who is excellent to work with. They have excellent communication. We get emails all the time with any updates. They're close by to medical facilities, so that's been a Godsend. The shuttle service they have has been very accommodating, so we've been very happy with that. They take the residents to doctor appointments, and on outings. Recently they went to the Tulip Festival. My family members love the food. They were at a different place with turnover in the kitchen that negatively affected the food, and now at Cogir of Northgate they rave about the food. They have no complaints and are very happy. The only downside has been the fact that there aren't any sidewalks along 15th NE. So if they're out walking with their electric walkers, they don't feel comfortable going on an outing to the grocery store due to the lack of sidewalks. Overall we've had a good experience, and would definitely recommend it to others.

Love this facilty.

The absolutely worst place you could send a loved one. Bad management all around. You would do well to keep looking and avoid this place at all costs

The absolutely worst place you could send a loved one. Bad management all around. You would do well to keep looking and avoid this place at all costs.

I have lived here for over 3 years' since Cogir has taken over, the quality of food, life, and a experience has gone down to at times abusive. There are several Senior abuse cases pending. I would not recommend a dog to live here, in fact many have moved their dogs out, rather than summit them to imposed self-isolation. If you have food restrictions this is not the place for you, food is startling salty and fatty. They took ll choices away from the menu, so if you are on a restricted diet, you're SOL! As far as activities there are none, unless you call handing out surgery and fat filled root beer floats as an activity. The management is at best indeferent. I would never recommend this place and am looking to move as soon as possible. My Rating a -0!!!!! Horrible place!

Clean, common areas are well maintained. Large easily accessible TV room, but chairs are huge, and too low to get out of easily, Biggest complaint is food. The Quality is consistently inconsistent. Overcooked veggies and meats. Too few green leafy veggies, too few legumes (beans, peas, nuts). Way too many starches - potatoes, breaded fish, breaded processed food (tater tots and pasta.) Fruit available at most meals/desserts. Unhealthy desserts - sugary puddings. Yogurt rarely, and by request, though the population doesn't generally seem to care or differentiate much to dismay of those who do.. Positive : great, caring staff who work their tails off. Two very skilled and available maintenance men keep things running well considering the age of the elevator and plumbing.

Nice, lots of people in a variety of ages, a bit dated but sounds like they are remodeling, not my favorite neighborhood, a bit busy and not great for walking super near to parks/coffee.

High on promises,but low on delivering those promises; even when written into contract agreements. One example is housekeeping services: unreliable although they are suppose to come weekly. Caretaker to resident ratio for assisted living is sub par especially on weekends. Just 2 caretakers for building of over 100 residents. *Staff turnover very HIGH...currently there is no Professional Registered Nurse on site (October & November 2018). There also seems to be a lack of communication between health care staff which results in inconsistent care services for which the resident is paying for. I could not in good conscious recommend Brookdale Northgate for someones parent. My experience ( and my mother's) is they put corporate profit over people.

The building has been renovated and was pleasant. The apartments were very nice, large and well laid out as well as affordable.

Beautiful facility that is currently (June 2018) under renovation. Hallways are more narrow than other facilities I visited and it seemed like I needed a map to navigate the place. Their studio apartment had a sleeping alcove, lots of small and well placed closets, and a private balcony which made this my favorite living space of all the facilities I toured. Base fee was very reasonable but their 'menu' of care for the level of care my parent requires, tripled the base fee and put it out of their price range. Standard activity calendar. The dining room looked and felt like a restaurant, which I also liked a lot.