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16623 N. West Point Parkway, Surprise, AZ 85374
14 reviews
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Cynthia and Michael
-
Family/friend
4.0
Review of Chaparral WInds
My father, [name removed], is in Assisted Living and my mother in law [name removed] is in Memory Care.
Both are looked after by a staff of caring people which gives us great peace of mind!
The Executive Director here is exceptional.
About the facility Chaparral Winds Assisted Living and Memory Care
Chaparral Winds Assisted Living and Memory Care in Surprise, AZ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Chaparral Winds Assisted Living and Memory Care
Healthcare Services
- Memory Care
- Incontinence Care
- Staffing & Ancillary Services
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Guest Meals
- Professional Chef
- Meals Provided
- Vegetarian
- Low / No Sodium
- Vegan
- Kosher
- Gluten-free
- Restaurant Style Dining
- No Sugar
- Room Service
Room Amenities
- Air Conditioned
- Wi-Fi/high-speed internet
- Kitchenette
- Handicap Accessible
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Ground Floor Units
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Covered Parking
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
Pets
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Beauty Salon
- Barber Shop
- Meeting Room
- Central Fireplace
- TV Lounge
- Outdoor Common Areas
- Library
- Indoor Common Areas
- Computer or Media Center
- Outside Patio
Recreational areas
- Arts and Crafts Center
- Piano or Organ
- Billiards Lounge
- Swimming Pool
- Fitness Center
- Golf Course or Putting Green
- Game Room
- Movie or Theater Room
Services
- Laundry Service / Drycleaning
- Beautician
- Housekeeping
Languages spoken
- Spanish
- English
Activities
- Wii Bowling
- Activities Off-site
- Book Club
- Other Religious Services
- Trivia Games
- Dances
- Happy Hour
- BBQs or Picnics
- Pet-focused Programs
- Stretching Classes
- Live Dance or Theater Performances
- Educational Speakers / Life Long Learning
- Community Service Organizations
- Devotional Activities On-Site
- Day Trips and Outings
- Current Events Club
- Activities On-site
- Men's Club
- Art Classes
- Forever Fit
- Birthday Parties
- Holiday Parties
- Wine Tasting
- Cards / Pinochle Club
- Live Musical Performances
- Choir / Singing Club
- Bible Study Group
Compare
Chaparral Winds Assisted Living and Memory Care
16623 N. West Point Parkway, Surprise, AZ 85374
Brookdale Camino del Sol
14001 West Meeker Boulevard, Sun City West, AZ 85375
Sun City West Assisted Living and Memory Care
13810 W Sandridge Dr, Sun City West, AZ 85375
Orchard Pointe at Surprise
15048 W Young St Bldg-B And Bldg-A, Surprise, AZ 85374
Review score not available
9.5
Review score
34 reviews
9.5
Review score
34 reviews
5 star
70%
4 star
21%
3 star
6%
2 star
3%
1 star
0%
9.5
Review score
98 reviews
9.5
Review score
98 reviews
5 star
71%
4 star
19%
3 star
6%
2 star
4%
1 star
0%
9.2
Review score
46 reviews
9.2
Review score
46 reviews
5 star
46%
4 star
43%
3 star
7%
2 star
2%
1 star
2%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for Chaparral Winds Assisted Living and Memory Care
14 reviews
Write a reviewA Place for Mom has scored Chaparral Winds Assisted Living and Memory Care with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chaparral Winds Assisted Living and Memory Care has 14 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.5
Care Services
4.5
Staff
Meals & Dining
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Chaparral Winds Assisted Living and Memory Care with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chaparral Winds Assisted Living and Memory Care has 14 reviews with an average "overall experience" of 4.4 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-14 of 14 reviews
Cynthia and Michael - Family/friend
Memory Care
November 26, 2019
Review of Chaparral WInds
My father, [name removed], is in Assisted Living and my mother in law [name removed] is in Memory Care.
Both are looked after by a staff of caring people which gives us great peace of mind!
The Executive Director here is exceptional.
Response from Chaparral Winds Assisted Living and Memory Care
December 10, 2019
Thank You Cynthia and Michael,
We thank you for your kind words and will be sure to pass them onto our wonderful staff at Chaparral Winds. From our home to yours we wish you and your family a wonderful holiday season!
Dennis Keen - Family/friend
Memory Care
November 21, 2019
Review of Chaparral Winds
Great service and care of residents. Food is great.
Response from Chaparral Winds Assisted Living and Memory Care
December 9, 2019
We thank you for you feedback Dennis! We will continue to provide great care and service to our Chaparral Winds family!
Kim McKibba - Family/friend
Memory Care
November 21, 2019
Review of Chaparral Winds
My mother and father moved into C.W.I.L. [date removed]. Dad passed [date removed]. We just moved Mom to C.W. Assisted Living in [date removed]. The friends that my parents made with the residents and support staff is what they have enjoyed most. There are numerous improvements that the residents have requested to be addressed through committees that never seem to get satisfactorly resolved. But most residents realize that budgets are tight and management's resources are limited. Unfortunately in most senior facilities profits come before people and services.
Response from Chaparral Winds Assisted Living and Memory Care
December 10, 2019
Thank You for your review of Chaparral Winds Kim,
Your mother and father have been a pleasure to get to know. We understand your concerns and have been taking notes during all of our resident committee meetings and have a plan to continue to renovate the community and complete maintenance projects community wide. We look forward to unveil our plans for 2020 and the exciting improvements to our entire campus. Please feel free to reach out to our Management teams directly for any concern that needs addressed. Have a very Happy Holiday Season!
John Elliott - Family/friend
Memory Care
November 20, 2019
Review of Chaparral WInds
My brother-in-law is a resident at Chaparral Winds. I find the staff to be sensitive and responsive to our requests whenever called upon. In particular, my relative is rather forgetful, and the staff at CA is responsive to helping him.
Response from Chaparral Winds Assisted Living and Memory Care
December 3, 2019
Thank you for your review of Chaparral Winds John,
We pride ourselves on being responsive and attentive to everyone of our wonderful residents. We look forward to having your brother-in-law and your family be apart of our community for many years to come. Happy holidays from our family to yours!
anonymous - Family/friend
Memory Care
March 20, 2019
Review of Chaparral Winds
Very nice place for senior retirement and memory care. Super clean, seniors are able to do so many things in the place. They can choose what they want to eat. They have activities programmed throughout the entire month, to keep professional in all the areas. I will recommend to anyone this place if they need a retirement Assisted Living.
Response from Chaparral Winds Assisted Living and Memory Care
November 4, 2019
Thank you for the glowing review! Our dedicated staff works very hard to make our community feel like “home” for our residents. Your comments will be shared with our Chaparral Winds staff and I’m sure it will put a big smile on EVERYONE’S face!
Pat Fox - Family/friend
Memory Care
January 16, 2019
A Good Choice
I decided on Chapparal Winds for my stepmother after visiting other facilities. Based on the level of care she needs.
The staff are all very friendly, cooperative on what she was used to before, and caring right from the front desk to the experienced caregivers who help with her daily needs.
It took a little adjusting for her but being able to bring in her own furniture and decorate her apartment was huge.
She is happy there and close enough that we can visit as often as possible.
Response from Chaparral Winds Assisted Living and Memory Care
February 25, 2019
Thank you so much for the kind review and thank you for choosing Chaparral Winds to care for your stepmother.
Pat - Family/friend
Memory Care
January 11, 2019
Wonderful choice
Mom was very reluctant at first to leave the family home but I think she knew it was difficult for everyone.
Now after a few weeks she seems very content. We were able to move her furniture in, add some drapes, and she likes the caregivers. Has nicknamed one "Gracious [name removed]".
She is only about 3 miles away so easy to go see her.
Happy with our choice.
Response from Chaparral Winds Assisted Living and Memory Care
February 25, 2019
So glad you are happy with Chaparral Winds. Thank you for the kind words.
anonymous - Family/friend
Memory Care
November 14, 2018
Review of Chaparral Winds
Excellent in all aspects: Marketing & explanation of services, Move in of relative services including personal care, dining, other assisted living services up until the passing of our family member on 9/21/18.
Response from Chaparral Winds Assisted Living and Memory Care
January 9, 2019
We are sorry for your loss but really appreciate your taking time to review our community!
Sherry - Family/friend
Memory Care
November 14, 2018
Review of Chaparral Winds
My mother lived at Chaparral Winds for 15 years - 13 in independent living & 2 in assisted living. It was a wonderful place for her to live. The residents were welcoming. But the best aspect was the staff. Especially when she moved into assisted living. Staff was so kind & provided wonderful care all the way to the end of her life.
Response from Chaparral Winds Assisted Living and Memory Care
January 11, 2019
Thank you!
anonymous - Resident/client
Memory Care
November 14, 2018
Review of Chaparral Winds
We lived here a number of years with many changes. Some good, some not as good. Quite a number of changes in employees over the years. Including head staff, maintenance, cleaning people, and a large turnover in kitchen staff and dining room servers. We are most satisfied with the facility except the TV service is not the best.
Response from Chaparral Winds Assisted Living and Memory Care
January 11, 2019
Thank you! I'm sorry the TV service is not up to your standards. Hopefully, you will contact the Director and see if there are some options to fix the situation.
anonymous - Resident/client
Memory Care
November 14, 2018
Tony
Carefully made choice to move here three years ago. Close to my former church, friends, and neighbors. The right move because our apartments are comfortable, the meals are good, close to medical needs, and most important, the people living with us have become good friends. I teach a bible study on Sunday afternoons which keeps me focused on people and my mind a little on life's important issues. My wife likes it here and so do I.
Response from Chaparral Winds Assisted Living and Memory Care
November 20, 2018
Tony, Thank you for your review. We appreciate you taking time to write and let us know how we're doing. We appreciate you teaching Bible study on Sundays. We're glad you and your wife are doing well.
anonymous - Resident/client
Memory Care
November 14, 2018
Review of Chaparral Winds
The apartments and casitas of Chaparral Winds provide a very warm and comfortable place to live. They feel like real houses and residents are allowed to paint, change flooring, and make other small changes in their own taste. The staff is wonderful, friendly, and helpful. Due to understaffing and a few minor problems in the dining room, I can't quite give 5 stars, but they are close.
Response from Chaparral Winds Assisted Living and Memory Care
January 11, 2019
Thank you for your nice review. We are working hard to interview and find the right staff for your community. Thank you for your patience!
anonymous - Toured community
Memory Care
March 28, 2018
Nice location but a bit too far for my parents. [name removed] was very informative. Facility clean and staff seemed friendly.
Response from Chaparral Winds Assisted Living and Memory Care
October 2, 2018
Thank you for your kind comments.
Daughter - Family/friend
Memory Care
November 20, 2013
Stuff Was Disappearing
My mom used to live there but we had issues there. They took care of her there but there was stuff that kept disappearing. And I don't think it was just disappearing. Stuff was beings stolen so I had to make that unfortunate decision to move her out.
Viewing 1-14 out of 14 reviews
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Frequently Asked Questions about Chaparral Winds Assisted Living and Memory Care
Chaparral Winds Assisted Living and Memory Care offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Call (623) 294-6871 to reach a resident at Chaparral Winds Assisted Living and Memory Care.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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