Cedarhurst of Waterloo

We've had a positive experience overall. There are a few things we need to get straitened out, but in general, it's a good place. The staff are friendly. And my loved one is safe there, which is very important to me.

We really like how close in proximity Cedarhurst of Waterloo is to our family and comparing it to other places we had looked at we just preferred what we saw at this community. Our loved one does not always eat the meals there but from what we have seen they looked to be really good and based on our experience we have had so far we would recommend Cedarhurst to other families looking into a place for their loved ones

It is not a huge facility which we really like, it has more of that intimate setting to it. The admissions director [name removed] reached out to us a lot before and after the tour, we really appreciated all of the follow ups. We were very impressed with how much she focused on what we wanted for our loved one. So excellent first impression. The staff before our loved noe moved in would even email our loved one telling him how excited they were that he was coming - they have continued to be very welcoming. We have been able to get well acquainted with the head of nursing so anytime we have questions we can get her a call and she is always there to address our concerns. The meals and dining service is very good and even though our loved one does not always participate in activities they have a ton to offer. Our loved one is in the best place that he could be

This is a community you should checkout for your loved one. This has been a great experience for us so far. The staff are wonderful to work with, and they take notes to make sure all the staff know about what is going on with my loved one. They are good at trying to get my loved one engaged in activities. There is physical therapy and speech therapy on site. The food has been good for my loved one, and the times I've had a chance to eat with my loved one has been good for me as well.

I think that this community is easy to talk to when it comes to your loved one. They are very receptive to feedback. So far this is a good place and it has been a good fit for us. They have activities like bingo, fly swatter volleyball, music activities where entertainment comes in and the residents can listen or dance and more for the residents to do.

They are very professional, very clean, and any time I call they tell me to call anytime, that it's never a bother for them. They let me know if my loved one needs something. Communication is great. I don't think I would want any other place to be caring for my loved one. We're in the memory care portion of the community. The staff sends pictures to the family when our loved one is participating in activities, and we can comment on those pictures and ask questions. The staff make themselves very available to us. Every single one of the gals I've talked with has been great. I feel like the cost is worth it, and it's pretty reasonable comparing it with what other people tell me. It's been total peace of mind for me, and totally worth it.

We do know they are very interactive with our loved one when it comes to the activities. What we really like about this community is that they are very responsive to our request regarding our loved one. They will follow up very quickly which we really appreciate. The cost is higher, but we are happy.

The place was dirty. Needs updated, the placed smelled. The Ed was not friendly, she was dressed like she was homeless, not professional at all. I didnt put my mother in this place and I'm glad