Cedar Creek of Bloomington

My mother was a resident of Cedar Creek for the past 18 months giving my family plenty of time to assess the facility and it's staff. To put it simply the facility and the staff are thy top facility in Monroe county area, and probably anywhere else. The director is hands on and sets the example of caring and comforting for the remaining staff. My daughter, an RN having worked in most local long-term care facilities, says without hesitation Cedar Creek is certainly the number one local facility and the caregivers are uniformly the best she has worked with. Their great attitudes toward assisting residents are absolutely exemplary. This director understands how to hire wonderful people who come to work everyday with sincere caring in their heart and are eager to help residents. The kitchen supervisor, [name removed], is an warm-hearted person who exudes helpfulness at ever opportunity. Visiting families are treated with respect and compassion.

The care services is not applicable at this time. For the activities I did not participate in activities but do see several are offered. Based on the experience our family has had so far with Cedar Creek, we would definitely recommend this community to other families.

5 stars on all, Cedar Creek of Bloomington has been a great experience. The staff are all outstanding communicators. They are very responsive to all inquiries and always follow up. They are very knowledgeable with nursing and very friendly and helpful to my uncle. I absolutely recommend Cedar Creek to other families who might be looking.

Monroe Place is a smaller facility offering a warm, homelike atmosphere. Mom was only here for a few months, but it was long enough for me to comfortably say I would recommend this facility to others. The staff was very caring and patient. They take the time to get to know each resident which is so important. They make every attempt to accommodate each resident’s individual needs, to make them feel at home, safe and part of the community. Family is also invited to participate in events extending that community family. Thank you to the outstanding staff at Monroe.

Whitlock Place has caring and professional staff. The care for my mom has been outstanding. The staff are respectful , trustworthy and helpful. The culture is one of dignity and respect for older people.

Overall I have had good experiences with Monroe Place The staff is friendly and seem to care for all the people under their care. They do have a high turnover and don’t seem to have enough help at times.

I am the caregiver for my 56 year old nephew who has suffered several strokes resulting in fairly severe aphasia (speech difficulty), cognitive & memory deficits, as well as physical impairments. He was a very independent truck driver prior to his strokes. Moving into an assisted living facility was initially a humiliating and traumatic experience for him at his age. However, he has settled into Monroe Place happily & comfortably. This is in large part due to the extremely friendly staff who are never too busy to stop what they are doing to talk and joke with him. The other residents are also very friendly. He has felt very welcomed and comfortable in his new home. There are always activities going on which many residents enjoy, but unfortunately, due to his relatively young age & stubbornness, he chooses not to participate. The common areas are always clean, well maintained, and odor free. I highly recommend Monroe Place to safely and comfortably care for your loved one.

Nursing staff Are always pleasant and kind. . The turnover has been very high. I understand this is everywhere. Meals have been very disappointing. It’s hit or miss as to a good meal. As family, my biggest concern has been the turnover of staff and lack of communication to the families. We put our trust in you to look after them, but then we don’t even know of the new executive director. That is not OK. Better communication with the families is a big need in my book.

Monroe Place staff provided loving, compassionate care for our mother during her last two years of life. At age 95, we were seeking a place for Mother to age in place, and Monroe Place provided exactly what she needed. Our preference would have been to keep mother at home, but her physical condition did not permit us to do so any longer. We were seeking a place for her where she was more than just a number. The head of nursing knows each resident, and treats them as if they are her family. No one could have predicted the pandemic, and Mother moved in just a few days prior to everything locking down. Monroe Place staff continued to communicate with the residents AND family to the ever changing guidelines while keeping residents and staff safe. Mother loved the staff and anyone could see, that they truly cared for her as well.

From the beginning my/our main concern has always been that he is somewhere safe. We feel he is … there is someone to check on him if he pushes his panic button, he is served 3 balanced meals a day, his area is kept clean, his laundry is done … and the main thing … he has daily human interaction. We see him as often as we can but when we are not with him I know he enjoys the staff and residents at Monroe Place. We (he, I and the rest of his family) have the upmost faith that he is getting the best care possible. The facility stays in contact with us and is always available for any concerns we might have. From day one our entire family has been very pleased that Monroe Place was his choice.

They have been so welcoming and considerate of our family. The facility is well maintained and staff is friendly. They are quick to communicate issues with us and keep us in the loop. There is a lot of things going on for residents to be a part of if they wish.

Monroe place is a great place for your elder loved one. Very friendly,compassionate, and takes great care of my loved one. Management is great to work with myself and other family members if there is a problem or need help with something

My mom has been at Monroe Place for over a year., I feel like mom is part of the family there. Everyone knows her, the staff can always tell me what she’s been up to. There are creative activities every day. Someone can always help us find her cane, which goes missing almost daily, and We had some good laughs when other residents let mom try their walkers. Hers arrives next week! Monroe Place is bright, cheerful, a lovely place to be.

Excellent facility with caring and qualified staff and caregivers who don't suffer from burnout, ALLl aspects of resident housing is as Home-Like as possible. Cleanliness and sanitation was the standard... even prior to Covid. I can't say anything bad about my experiences with them over the past 4 years. I tell all visitors I see inside or outside the facility this: yes, I would live there.

It has indeed been a positive experience to be associated with this fine living facility. The care and attention they give to each resident is commendable. This is my first experience with this type of facilty and I am thankful it has been positive and easy..

We had a very good tour at Monroe Place, and they were our 2nd choice only because they were located farther from where we live. They were very similar to the place we chose - the staff seemed to be caring and meet the needs of their residents, and the facility was very nice.

We had higher expectations when we decided to go with Monroe Place. The whole industry is understaffed, and some of our concerns are with staffing levels and being able to care for the residents. The staff communication with the family has been average. There are times that we don't receive responses to our emails, calls, and the follow through by the community could be better. The structure to support the family during the process of aging parents could be better as well that is provided by the community. It would be nice to see more vegetables available at meals, as the meals are very carb heavy. The residents have to ask for salads. There are three meals a day served to the residents. There are games, outings, religious activities, and more for activities for the residents to participate in.

This facility is just fantastic! It's absolutely great. Mom loves it. She has actually improved since we moved her here, she's done a complete turn around. When she first moved in she was barely able to shuffle across the room with her walker. Now? She's walking around great and just uses a cane. It literally feels like she's 5 years younger! Her outlook has totally changed. The food is ok, kind of bland, but they may do that on purpose to meet overall needs. It's good quality, though. Housekeeping/laundry is once a week and they do a great job. Communication with the family is very good. They are so caring here and even go above and beyond to help with things like bringing groceries in, etc. They do a great job keeping the residents active and making them feel like they're needed and a part of the community. She's always busy doing things and hardly in her room. They're consistent with everything across the board. When she walked in for the very first time, she looked down at her dog and said 'we're home now'....she was so happy and comfortable here from the very start. She truly feels at home. I would absolutely recommend them to friends and family.

It's wonderful. Like a sweet small town.

I would encourage others to consider Monroe Place as it is a really nice place. The staff are very helpful to the residents. The food portions are on the small side. There are quite a few activates offered by the community. Chair yoga, walking with physical therapy and occupational therapy are some of the activities offered to the residents.