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Cathedral Village

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600 E Cathedral Rd, Philadelphia, PA 19128

3.0
Review score
5 reviews
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3.0
Review score
5 reviews
5 star
20%
4 star
20%
3 star
40%
2 star
0%
1 star
20%
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5 reviews
2 facilities
For more information about senior living options:
(866) 374-4058
Cathedral Village
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About the facility
Cathedral Village

Cathedral Village in Philadelphia, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Nursing Homes

Independent Living

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Amenities
at Cathedral Village

Healthcare Services

  • Incontinence Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

Reviews

for Cathedral Village

3Review score5 reviews
3.0
Review score
5 reviews
5 star
20%
4 star
20%
3 star
40%
2 star
0%
1 star
20%
0
Review score0 reviews0 communities
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A Place for Mom has scored Cathedral Village with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Cathedral Village has 5 reviews with an average "overall experience" of 3 out of 5.
Overall Rating
3.0
Cleanliness
3.9
Friendliness
3.7
Care Services
3.5
Staff
2.0
Meals & Dining
3.0
Activities
3.9
Value for Cost
2.0
A Place for Mom has scored Cathedral Village with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Cathedral Village has 5 reviews with an average "overall experience" of 3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Rebecca L Rygh - Family/friend
Independent Living
March 3, 2023
3.0
A maize for elders
Cathedral Village sounds beautiful but watch out for this: This facility is designed like a maize without signage to direct residents and visitors. Residents must buy carts and speed around for access endangering walkers. Most connecting corridors are open to i climate weather. There is NO security despite a guard at front desk. Door is open to freely allow anyone to pass Resident’s apartment numbers are given without question. Residents are not notified of a visitor. “Housekeeping “ means cleaning once every two weeks but even then does not include changing sheets, taking out garbage. Housekeepers are rude and surely, dirty. Dining room offers no sit down service. Basic hospital style cafeteria offering minimal choices. On the upside, it offers continuing education, a decent gym, crafts and interesting, kind residents Overvalued for the cost and not fit for the elderly who mostly have some mobility and mental problems.
Cleanliness
4
Friendliness
4
Staff
2
Meals & Dining
3
Activities
4
Value for Cost
1
Ms. Murphy - Family/friend
Independent Living
March 18, 2019
0.5
Valuables stolen, shame on Cathedral Village!
Cathedral Village is touted as a “luxury” elder care facility in the Germantown area of Philadelphia. Based on the cost, clearly a facility for the privileged. Our family felt secure in trusting this facility with our mother. She had lived there for approximately nine years. Sadly, in her last months, her decline compelled the caretakers to move her to the hospital facility “Bishop White” also on the Cathedral Village campus. She remained in a single hospital room for about six months, until she passed. At that time, our family engaged in the sad task of removing her furnishings and personal belongings from her assisted living apartment. We were horrified to discover that almost all of her valuable jewelry collection was GONE! We had previously known that some items had mysteriously gone missing, but were shocked and apalled to see the final loss. To be specific, at least $350,000 to $400,000 worth of high-end jewelry from Cartier, Saks Fifth Avenue, Tiffany and Co., Harry Winston, Bailey Banks and Biddle. All gifts from her adoring late husband of many years. Even more tragically, antique, family heirlooms were also gone. She was lucky to have retained a large gemstone and gold ring from her late husband, which she wore on her finger in her last bedridden months. Imagine everyone’s surprise when within her last few months, it also mysteriously disappeared from her finger while she declined in her single room at “Bishop White”. It’s estimated worth was $8000. Keep in mind this was an individual who could not independently walk, easily use her hands and was often confused and vulnerable. Our mother essentially had given all her money to the Cathedral Village facility. This is part of the “care deal” agreement. This has meant that we, her children, would not be receiving any monetary inheritance in exchange for her lifetime care. However, we were hopeful to receive her very valuable jewelry collection, containing many family heirloom pieces, all of which were designated in writing to her daughters and grandchildren. Cathedral Village has not been responsive to complaints of these losses and has time and time again blamed any loss on the patients carelessness. CV advised us (rather scolded) that we should have taken her valuables from her for safe keeping. To her children, this sounded like an unreasonable request and a punishment for the patient, therefore we never confiscated the jewelry that she enjoyed, held precious and symbolic. We the family are convinced that she had been gradually robbed by the employees of this facility. She even believed that her apartment had been burglarized on two occasions. When we, her children, requested loss compensation, the director of the facility refused to continue our discussion and forwarded us to their lawyers. It is clear to us that jewelry theft is a lucrative industry at this facility, known to cater to wealthy clientele. While freely entering and exiting her apartment to clear it out, it became apparent to we children that there were no true security measures in place to protect these residents or their apartments. We are absolutely horrified by this form of elder abuse and are hoping it will not continue to be ignored by these facilities. This epidemic of elder theft is absolutely shameful. And shame on Cathedral Village where it is expected! It is ultimately the responsibility of this facility, Cathedral Village to protect their customer and a very vulnerable demographic. The Family
Cleanliness
2
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2
Response from Cathedral Village
April 9, 2019
A priority of Presbyterian Senior Living is to work tirelessly to ensure a safe, healthy, and comfortable living environment for all of the residents that we serve. Because of our commitment to protect the privacy of all residents we cannot address the specifics of this situation. However, we work closely with all residents to assist them with recovery of lost items when reported on a timely basis. In the unusual event where theft is suspected we work with the resident to report it to law enforcement officials. Presbyterian Senior Living policy calls for the immediate termination of any employee who has been proven to be guilty of theft of resident property. Independent living residents at our communities are free to have visitors and private workers over which we have limited control. I would welcome any additional communication that you wish to have regarding this concern. Please contact my office at your earliest convenience to arrange a meeting. Sincerely, Charles Gergits Interim Executive Director Cathedral Village
Daughter-in-Law - Toured community
Independent Living
December 3, 2013
3.5
Verified Review
A Little Pricier
We looked at Cathedral Village. It was a little pricier and I guess that really dictated things. I think it's reasonable for assisted living. It's not home but I don't think that's really an issue with the place. The people were nice. Nobody was mean or anything like that. I think my in-laws were not happy with the change, leaving home at all, so they were not amenable to anything.
Cleanliness
3.5
Friendliness
4
Value for Cost
3
Care Services
3.5
Activities
3.5
Son - Toured community
Independent Living
September 6, 2013
5.0
Verified Review
Really Nice!
That was a real nice place but it's just too expensive. My mother really liked it!
Cleanliness
5
Friendliness
5
Value for Cost
3.5
Care Services
5
Activities
5
Karen - Toured community
Independent Living
August 22, 2013
3.0
Verified Review
VERY expensive and they don't tell you that up front
I liked it very much. The one thing that I think was in terrible taste is that they get people very interested and then they suddenly told you the financial expectation on their part which was really horrible. It basically said that you would need a half a million dollars for ever and ever and ever. I think that's a terrible thing to do. They get you interested and they don't talk about the money until they have you packing up to go there. It's a beautiful place but what happens if you run out money? It was very unsettling. They only provided one meal and if you wanted more meals you can have them but you have to pay for them. Very handsome place though.
Cleanliness
5
Friendliness
5
Value for Cost
2
Care Services
5
Activities
5
Viewing 1-5 out of 5 reviews

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Frequently Asked Questions
about Cathedral Village

A Place for Mom has scored Cathedral Village 3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (215) 487-1300 to reach a resident at Cathedral Village.

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