Carolina Reserve of Hendersonville

1820 Pisgah Dr, Hendersonville, NC 28791

Photo 1 of Carolina Reserve of Hendersonville
See all 9 photos

About the community

Why opt for nursing home care when your needs can be met at our beautiful assisted living community in Western North Carolina? At Carolina Reserve, we accept a higher level of care than most realize – and our residents age in place without the need to move to a skilled nursing facility in the future. Our skilled caregivers, under the oversight of a Registered Nurse, are even able to provide care for those requiring sliding scale insulin, foley catheter, colostomy, and 2-person assistance for transfers. At our community, however, our care certainly extends beyond the physical. Carolina Reserve Assisted Living promotes quality of life by keeping residents active, engaged, and content.

Another exceptional aspect of Carolina Reserve is our Pathways to Discovery Program. This program enriches the lives of our residents who are facing memory deficits. Our highly trained dementia care staff guide these residents so that their care journey is a positive one. We honor the individual. Our program emphasizes that growth can always be pursued, despite a diagnosis.

We hope you'll contact us to schedule a tour today. Let's talk about your care needs. Whether you...

Read More

Senior Housing Types

Assisted living
Memory care

Pricing at Carolina Reserve of Hendersonville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716

Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Room service

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Cable or satellite tv

Community Amenities

Transportation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Barber shop

Recreational areas

Arts and crafts center
Jacuzzi
Movie or theater room
Raised garden beds

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Enclosed courtyard
Outdoor walking paths

Primary language spoken by staff

English

Activities

Devotional activities on-site
Visiting chaplain or priest
Protestant services
Catholic services

Reviews

4.1

(19 reviews)

Write a Review

Cleanliness

4.0

Care services

4.1

Staff

4.8

Meals & dining

3.0

Activities

3.9

Value for cost

3.9

Sort
Filters
Rating
Reviewer

Verified Review
A Place for Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews

5.0
April 21, 2021
Anonymous - Toured community

Very nice facility. Staff was very informed and friendly. Several different floor plans to consider. A contender for my mother


5.0
March 11, 2021
L L - Sibling of resident/client
Verified Review
Safe, Clean, Trustworthy Place for Your Loved One

I would highly recommend them for my loved one. The community does a great job with the residents. The communication with the staff is great and are responsive. All the residents are vaccinated now. They are starting to open up things more now.


5.0
February 8, 2021
Dianne P - Child of resident/client
Verified Review
Carolina Reserve

Everyone that we have spoken with over the phone has just been excellent. During this time with covid their communication with regarding our loved one has just been top notch.


3.5
December 21, 2020
anonymous - Loved one of resident/client
Verified Review
Overall a good community but could use some improvements

With COVID they are a little short staffed, however the folks that work there are really good, and they do everything that they can. At first they were really strong with the activities, but at one point there were no activities. The rooms are a little dark and depressing.


5.0
September 24, 2020
Karen Davidson - Loved one of resident/client
Fantastic Facility

The care and attention to detail is what sets this company apart. They truly strive to make the client and their family happy; which is extremely difficult in this time. Any questions I have are promptly answered and I have never had a problem regarding any issue!


5.0
September 20, 2020
trevor davidson - Resident/client
care of my sweet wife and mother of our three boys

everyone very helpful and pleasant during this difficult time. we know my wife is well taken care off. our son [name removed] set up Alexa Echo in our home and her room with the help of [name removed] so we can see and talk to her every day...if she has a problem with her unit the staff are always willing to help her it just takes a phone call to the front desk...keep up the good work and GOD bless


5.0
September 17, 2020
John Davidson - Loved one of resident/client
5 star Assisted Living

Placing our mother into an assisted living resident was one of the most difficult decisions our father and his family has ever had to make and this was done in the middle of the pandemic. The staff at Carolina Reserve have been so helpful, and it has been comforting knowing that they think of our mom as part of their family, not just some elderly lady that lives in the residence. The staff are all true professionals and are supportive of the abilities that mom still has, encouraging her do as much as she is capable of, in order to keep her physical and mental skills active and in use while assuring that at all times she is safe and does not become overwhelmed. Mom walks daily and she enjoys interacting with the staff who have encouraged her to ask us for personal photos, artwork, special nightgowns and clothes that makes her feel in control of her day and her bedroom. Our mom is treated with respect and kindness and she refers to the Carolina Reserve at Hendersonville as her "New Home." There are no words to thank everyone at the residence. I know she is cared for and she is truly in her own home. While this make have been a difficult decision, it was the right decision in our situation and we are most grateful for what they have done and are doing for our family today and everyday. Thank you.


4.5
May 20, 2020
Anonymous - Loved one of resident/client
Professional and Caring

I have the assurance that my Mom is taken care of, safe, and stable. My experience is that staff is consistently personable, approachable, professional, caring and that my Mom’s well-being matters. That matters to me!


5.0
May 18, 2020
Lisa F. - Loved one of resident/client
Verified Review
A small, warm, and facility

They are far better than the last community we were at. The quality of care here is really good. The building is clean with no odors. The food quality is good. During the pandemic, the staff have been really on top of things with communication, letting families of any changes, and offering facetime visits. The staff are friendly and caring with a mixture of personalities among the staff.


5.0
May 14, 2020
Greg Penfold - Industry reviewer
Verified Review
Review of Carolina Reserve Of Hendersonville

Wonderful community with caring staff and happy residents. Food is outstanding. A must see 5 star.


5.0
May 5, 2020
Cindy Wilkerson - Loved one of resident/client
Verified Review
Wonderful Place for Dad

My dad’s time at Carolina Reserve was really great. The staff took great care of my dad. I was so glad we found Carolina Reserve when we did. My dad has been three different place and I looked a lot too so I have seen a lot of communities in the area. Carolina Reserve is a smaller community and they give the residents a lot of one on one attention. They treat the residents like family. To my knowledge they have had no cases of the virus which says a lot about their protocols and that made me happy and feel secure.


3.5
May 7, 2019
Anonymous - Loved one of resident/client
Care is overall good

My family member is in the memory care unit at Carolina Reserve. The staff is friendly, but it is easy to get "jaded" working with this population and some of the staff seem annoyed at times. The CNA's who dispense medications have a "round the clock" duty and are glued to their computer screens and administering medications; it would be lovely to have more staff. The CNA's do an excellent job. The best part of Carolina Reserve are the activity director(s) who are very friendly and engaging. I would love it if they had more of a variety of activities and MUSIC at all times in the lobby! Music changes depression in dementia and Alzheimer's patients. Overall, my family member's experience has been good...the number one complaint from him/her is boredom.


0.5
April 23, 2018
john conte - Loved one of resident/client
Think Twice

Go anywhere but here. Period. My dad was there for several months. needed more care after some time... they were fast to charge us more, but never ever gave more care, except for the immediate hour after we complained or pointed out he was not getting it. They would do something and the next day, it disappeared. Dad died now... and 2 weeks later, the death certificate has not advanced from them. Carolina management is incompetent, they do not give near the quality or level of care they promise or charge for. Not sure if they don't care or if they are understaffed or it is just policy. Services that were promised going had to be fought for once in. They should be stripped of their rating and reevaluated for what they really are. I know I sound bitter. I am not. I am 100% realistic on what to except and 100% honest on what was delivered. And the food... it is awful. Bojangles would be considered gourmet. But that is minor in comparison to all else. There must be better solutions out there for the aging.


1.5
December 26, 2017
Anonymous - Loved one of resident/client
Discouraged

When Raven solutions bought spring arbor in march 2017, they made a lot of promises. They did get some new furniture in both assisted living and the cottage. However they put back the old stain chairs in cottage and it smells like urine in the unit most of time now. Staff has been reduced on both sides even though full. Staff is worn out and stressed. They were promised raises this year but now they are told not til next spring. The cottage is at or past full capacity and there is not enough seating for residents in living room. They did get electronic devices for residents and call buttons on cottage side in bathrooms. Staff are suppose to activate buttons to show they are checking rooms. That worked for the first few weeks but not so much now. Most staff leave their cell phone units to monitor residents on tables or not in sight. The best of the facility are the hard working staff, activity personnel and maintenance.


5.0
September 18, 2017
Anonymous - Loved one of resident/client

Everyone is friendly and caring


3.5
June 29, 2017
Anonymous - Toured community
Verified Review
A nice tour

This looked like a nice clean community when I visited. The people I met were nice. This is a secured community for memory care and my loved one was not ready for this type of community.


4.0
April 17, 2017
Anonymous - Loved one of resident/client
Verified Review
Under new management!

When my loved ones first moved in, this facility used to be named Spring Arbor. They recently sold and there are some things they need to work on. Before changing, the food was great. I ate there a couple of times. Now, the food is not as good. It lacks in flavor and it is served cold. Other than that, the staff is still very nice, they are short staffed, but the staff that is there is attentive and the facility is very clean. It's a good place, just in need of some work.

Response from Carolina Reserve of Hendersonville

April 9, 2020

We are pleased your found our staff to be attentive and the facility to be "very clean". We understand the importance of excellence in dining services and regret that we did not meet your expectations. We appreciate the feedback so that we may continue to improve our services wherever possible.


2.5
March 31, 2017
Anonymous - Loved one of resident/client
Verified Review
Could use some improvements!!

My loved one has really had a hard time the first couple weeks at this community. I think the staff could use a lot of improvement in organization. My husband has been stuck in the bed or a chair and is just left all day with no help. This is becoming a problem because he is getting multiple bed sores on his body that are very painful. I have been very concerned for him and the lack of help he is getting throughout his day. I also have noticed a strong odor throughout the building the last couple days that are not very pleasant.


4.5
October 9, 2013
Loved One - Loved one of resident/client
Verified Review
Pleased with him here

So far, sorta good. I say him yesterday and he's a lot better than I've seen him in a long time after they straightened out his medications. There seems to be just enough to keep him busy, there is a piano, so long as he has a piano somewhere that he can get to once in a while. I went to a support group there yesterday and a woman who was coming in to visit someone plays the flute so she played with him and he had a good time with that. He seemed more talkative than he had been in a long time and I could understand him. I had visited it before, it seemed pretty nice to me and it was closer to home. It's spotless, very good, they had a dinner a few weeks ago for anybody who wanted to attend and it certainly wasn't as elegant, but it was very very nice. It gave us an opportunity to meet with the nurses and the staff

Response from Carolina Reserve of Hendersonville

April 9, 2020

Thank you for your review, Loved One. While we were not the management company at the time of your review, it is always helpful to hear from families. We are happy to hear that your loved one enjoyed the community lifestyle with all that we have to offer.


Frequently asked questions about Carolina Reserve of Hendersonville

Carolina Reserve of Hendersonville offers Studio, 1 Bedroom and Semi-Private. Learn more.

Carolina Reserve of Hendersonville has received an average review rating of 4.11 based on 19 reviews. See all reviews.

Get pricing & check availability:

Please enter a valid full name.

Please enter a valid email address.

Please enter a valid phone number.

By clicking Submit, you agree to our Terms of Use. You also consent that we, or our partner providers, may reach out to you using a system that can auto-dial; however, you do not need to consent to this to use our service. Our Privacy Policy describes information collection and use.


Similar communities nearby

1 / 3

Carolina Reserve of Laurel Park

1825 Pisgah Dr, Hendersonville, NC 28791
(9 reviews)

Pacifica Senior Living Heritage Hills

3200 Heritage Circle, Hendersonville, NC 28791
(97 reviews)

Elmcroft of Hendersonville NC

3851 Howard Gap Rd., Hendersonville, NC 28792
(8 reviews)

Heather Glen Assisted Living

103 Appalachian Blvd, Arden, NC 28704

Arbor Terrace of Asheville

3199 Sweeten Creek Road, Asheville, NC 28803
(6 reviews)

Brookdale Asheville Overlook

308 Overlook Road, Asheville, NC 28803
(20 reviews)

Brookdale Asheville Walden Ridge

4 Walden Ridge Drive, Asheville, NC 28803
(24 reviews)

LaurelHurst & LaurelWoods

1064 West Mills St., Columbus, NC 28722
(19 reviews)

Hominy Valley Retirement Center

2189 Smokey Park Highway, Candler, NC 28715

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Sign up for our newsletter
Get insights and articles in your inbox.

Please enter a valid email address.

Contact Us
701 5th Ave #3200, Seattle, WA 98104

A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. Copyright © 2021 A Place for Mom, Inc. All Rights Reserved. Privacy & Terms. Do Not Sell My Personal Information.