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Carepoint, Inc

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6401 Carmel Road, Suite 201, Charlotte, NC 28226

8 reviews
For services offered:
(866) 374-4058
Carepoint, Inc
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Carepoint, Inc
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anonymous
-
Family/friend
5.0
fantastic!
Carepoint is really fantastic! They have swapped out caregivers a few times, but they are very willing to work with us to make sure we have care givers that work well for mom. The first caregiver that they sent out was really excellent. I wish she could come every day, but unfortunately

About the facility
Carepoint, Inc

Carepoint, Inc in Charlotte, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Carepoint, Inc
Carepoint, Inc

6401 Carmel Road, Suite 201, Charlotte, NC 28226

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Premier Home Care Services

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Impressions Home Care
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Review score not available
9.8
Review score
8 reviews
9.8
Review score
8 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Carepoint, Inc

Overall Rating
3.8
Cleanliness
3.3
Friendliness
3.3
Care Services
3.3
Staff
Meals & Dining
Activities
3.3
Value for Cost
2.9
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
Becky - Toured community
Home Care
March 1, 2017
0.5
Not Impressed
We used this company when my mother in law was alive to assist her in bathing while living in an Independent Living facility in Charlotte. The owner was very rude...several times the husband had to call us back and would appologize. They once sent a woman to care for my mother in law and [Removed] When my mother in law told her to get out the woman called Social Services on my husband and I. I would never recommend this company to anyone's loved one!
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Carepoint, Inc
March 22, 2023
This review was intended for the management at Carmel Place Assisted Living community and not for Carepoint.
anonymous - Family/friend
Home Care
May 4, 2016
2.0
Verified Review
This wasn't the best experience.
This wasn't the best experience. There was some lack of professionalism. The caregivers weren't entirely reliable, showing up late, and not being very productive. I would not use this service again.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Response from Carepoint, Inc
March 22, 2023
This review was intended for the management at Carmel Place Assisted Living community and not for Carepoint.
anonymous - Family/friend
Home Care
April 23, 2015
5.0
Verified Review
fantastic!
Carepoint is really fantastic! They have swapped out caregivers a few times, but they are very willing to work with us to make sure we have care givers that work well for mom. The first caregiver that they sent out was really excellent. I wish she could come every day, but unfortunately that is not possible. The others are good too though, and really everything overall has been a very positive experience.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
5
sophie@62 - Toured community
Home Care
April 5, 2015
4.0
Verified Review
Almost satisfied
Carepoint Inc is professional and courteous. The only problem we have is the lack of communication. Sometimes we don't get any warning that the caregiver they are sending is not the same. Although the caregivers they do send is adequate, my mom likes consistency. New people make her nervous and we can't have that.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Home Care
January 9, 2015
5.0
Verified Review
We were very pleased.
We were very pleased. We had one little mix up with scheduling in the beginning. Even in light of the mix up, the women we had working with her were good. The scheduling was easy, we were very pleased. We liked how quickly they were always able to get someone out, as well as the caliber of people they sent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Family Member - Toured community
Home Care
September 26, 2014
5.0
Carepoint did a great job.
Carepoint did a great job. I had no complaints or concerns with their service. They were very helpful, and did all they could. They were friendly, reliable, and provided great care.
Anonymous - Family/friend
Home Care
March 1, 2014
4.5
Verified Review
Very personable, caring and professio...
Very personable, caring and professional.
Anthony - Family/friend
Home Care
September 23, 2013
4.0
Verified Review
Mom Liked Them
When my mother was using them she liked the girl a lot!
Viewing 1-8 out of 8 reviews

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Frequently Asked Questions
about Carepoint, Inc

Call (980) 226-5516 to reach a resident at Carepoint, Inc.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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