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1350 Inman Ave, Edison, NJ 08820
5 reviews
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RG
-
Family/friend
5.0
They EARNED every bit of this review!
I was REALLY impressed with the care my father received at this facility. He stayed for more than 10 weeks, so we provided a really good test of how they performed.
My father liked it immediately. He felt like he was making progress in his recovery, just by being in a place that was homier, and that encouraged him to dress in street clothes rather than a hospital gown. [Name removed] was the person who enrolled him. A huge issue for us was that he needed transportation for treatments at RWJ Hospital in New Brunswick. [Name removed] arranged it quickly and efficiently.
The culture of the whole facility was really positive, too. At one point, when my mom and I were looking in to her office to see if [name removed] was available, someone else asked if she could help. The woman explained that [name removed] was in a meeting, but that she could ask her to leave the meeting. We told her we’ll wait. Her response was, “Are you sure? We don’t mind interrupting meetings to address the concerns of our patients and their families.” WOW, that left a fantastic impression!
That caring culture was also on display in all the little things that happened over the 10 weeks. For instance, any time the paper towel dispenser jammed, they fixed it within a few minutes. Any time my dad would ring the bell for a nurse, whoever was available (nurse or not) would come quickly to see what he needed. It might still take a little while to address his need, but he at least knew he was not being ignored.
Moreover, when my dad wanted to get out for an afternoon, the physician, [name removed], allowed us to sign him out. They just wanted to know where he was so they could plan around the outing. The Director of Rehab, [name removed], coordinated to make sure that any therapy he needed – occupational, speech or physical – would be flexibly coordinated around his occasional outings, so that his progress would not stop. [Name removed] also arranged to have his daily nutrition shipped to his home each month upon his release.
[Name removed], the dietician, originally had him on a 1700+ calorie diet, on which his weight plateaued. When we pointed out that he stopped gaining (even though 1700+ was the medically-approved standard), she agreed to allow him to increase to 2100+ to see how he tolerated it. We appreciated that she was open to increasing the caloric dosage, rather than doggedly adhering to what was no longer working.
My dad was also really impressed with the fact that everyone on the staff knew his case, whether they were assigned to him or not. Whenever he worked with a new therapist, she already knew his specific needs.
But he was most impressed with the compassion displayed by all his physical/occupational therapists, especially [name removed]. They all made sure he was doing his moves properly, but [name removed] was especially kind. He noticed that she was kind to every patients who came in after him, so he realized this is just who she is.
His speech therapist, [name removed], could also not have been more helpful. She was organized, took notes and customized lessons to strengthen his weaknesses. [Name removed] accepted his goal of eating real food (albeit liquefied) by Thanksgiving as her goal, and appreciated his level of motivation.
[Name removed] was also very helpful in getting him released permanently before Christmas. His daily treatments ended on [date removed], but they wanted to observe him a little longer under medical supervision. [Name removed] arranged all the at-home things he needs to care for himself, as well as nutritional shakes to maintain his weight.
The experience at Care One has not been perfect. Over 10 weeks, he occasionally encountered a staff member who was not as flexible as others. The other negative was that the place consistently smelled like urine, even though they did everything humanly possible to keep the place clean. Apparently, the smell was coming from some of the other patients, which, I guess could not be helped. Even so, I recommend this facility wholeheartedly!
About the facility CareOne at the Highlands
CareOne at the Highlands in Edison, NJ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Nursing Homes
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Amenities at CareOne at the Highlands
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Memory Care
Meals & Dining
- Meals Provided
Room Amenities
- Air Conditioned
- Wi-Fi/high-speed internet
Community Amenities
Services
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- Spanish
Compare
CareOne at the Highlands
1350 Inman Ave, Edison, NJ 08820
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1801 Oak Tree Road, Edison, NJ 08820
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Review score not available
9.8
Review score
72 reviews
9.8
Review score
72 reviews
5 star
52%
4 star
25%
3 star
13%
2 star
3%
1 star
7%
9.7
Review score
63 reviews
9.7
Review score
63 reviews
5 star
55%
4 star
24%
3 star
11%
2 star
0%
1 star
10%
9.4
Review score
85 reviews
9.4
Review score
85 reviews
5 star
70%
4 star
22%
3 star
5%
2 star
2%
1 star
1%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Homes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for CareOne at the Highlands
5 reviews
Write a review5 star
40%
4 star
0%
3 star
0%
2 star
20%
1 star
40%
A Place for Mom has scored CareOne at the Highlands with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, CareOne at the Highlands has 5 reviews with an average "overall experience" of 2.6 out of 5.
Overall Rating
2.6
Cleanliness
2.7
Friendliness
2.6
Care Services
2.4
Staff
Meals & Dining
Activities
2.8
Value for Cost
2.4
A Place for Mom has scored CareOne at the Highlands with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, CareOne at the Highlands has 5 reviews with an average "overall experience" of 2.6 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
RG - Family/friend
Nursing Home
July 24, 2020
They EARNED every bit of this review!
I was REALLY impressed with the care my father received at this facility. He stayed for more than 10 weeks, so we provided a really good test of how they performed.
My father liked it immediately. He felt like he was making progress in his recovery, just by being in a place that was homier, and that encouraged him to dress in street clothes rather than a hospital gown. [Name removed] was the person who enrolled him. A huge issue for us was that he needed transportation for treatments at RWJ Hospital in New Brunswick. [Name removed] arranged it quickly and efficiently.
The culture of the whole facility was really positive, too. At one point, when my mom and I were looking in to her office to see if [name removed] was available, someone else asked if she could help. The woman explained that [name removed] was in a meeting, but that she could ask her to leave the meeting. We told her we’ll wait. Her response was, “Are you sure? We don’t mind interrupting meetings to address the concerns of our patients and their families.” WOW, that left a fantastic impression!
That caring culture was also on display in all the little things that happened over the 10 weeks. For instance, any time the paper towel dispenser jammed, they fixed it within a few minutes. Any time my dad would ring the bell for a nurse, whoever was available (nurse or not) would come quickly to see what he needed. It might still take a little while to address his need, but he at least knew he was not being ignored.
Moreover, when my dad wanted to get out for an afternoon, the physician, [name removed], allowed us to sign him out. They just wanted to know where he was so they could plan around the outing. The Director of Rehab, [name removed], coordinated to make sure that any therapy he needed – occupational, speech or physical – would be flexibly coordinated around his occasional outings, so that his progress would not stop. [Name removed] also arranged to have his daily nutrition shipped to his home each month upon his release.
[Name removed], the dietician, originally had him on a 1700+ calorie diet, on which his weight plateaued. When we pointed out that he stopped gaining (even though 1700+ was the medically-approved standard), she agreed to allow him to increase to 2100+ to see how he tolerated it. We appreciated that she was open to increasing the caloric dosage, rather than doggedly adhering to what was no longer working.
My dad was also really impressed with the fact that everyone on the staff knew his case, whether they were assigned to him or not. Whenever he worked with a new therapist, she already knew his specific needs.
But he was most impressed with the compassion displayed by all his physical/occupational therapists, especially [name removed]. They all made sure he was doing his moves properly, but [name removed] was especially kind. He noticed that she was kind to every patients who came in after him, so he realized this is just who she is.
His speech therapist, [name removed], could also not have been more helpful. She was organized, took notes and customized lessons to strengthen his weaknesses. [Name removed] accepted his goal of eating real food (albeit liquefied) by Thanksgiving as her goal, and appreciated his level of motivation.
[Name removed] was also very helpful in getting him released permanently before Christmas. His daily treatments ended on [date removed], but they wanted to observe him a little longer under medical supervision. [Name removed] arranged all the at-home things he needs to care for himself, as well as nutritional shakes to maintain his weight.
The experience at Care One has not been perfect. Over 10 weeks, he occasionally encountered a staff member who was not as flexible as others. The other negative was that the place consistently smelled like urine, even though they did everything humanly possible to keep the place clean. Apparently, the smell was coming from some of the other patients, which, I guess could not be helped. Even so, I recommend this facility wholeheartedly!
Kia
Nursing Home
August 30, 2019
Place is awful.. Do not, I repeat do not put your loved ones in Highlands Care One in Edison, NJ.
Of course you will fine 1 or 2 decent workers, everyone else is incompetent. Patients are not turned as they are supposed to. Administration is just useless. Talked to one girl I think [name removed], she tried to give my mom an attitude but we fixed that quickly. Just take a look for yourself and watch what goes on there and you’ll see. I’ll be making official complaints.
S. Hill
Nursing Home
May 18, 2019
Never put loved one in care one highlands
Housekeeping horrible after person left in shared room garbage and half eaten food tray remained for two days until they were told. Ants in room carpenter and small ones crawling on patient and room. More then one occasion workers on cell phones or using ear buds while patients lights blinking above room doors meaning they need help.lab worker results not reported to physicians in timely manner resulting wanting to keep patients longer. Poor communication with family
anonymous - Family/friend
Nursing Home
May 31, 2015
This is not a place you would like to see your love one . Unresponsive administrative staff, incompetent and unfriendly nursing staff made my Mothers rehab experience a nightmare. The food was cold-most of the time because it sat in hallway until someone could find the time to deliver it to the room. The information person at front desk could never answer a question. The only positive is SOME of the personnel in physical therapy. I would suggest to avoid this facility if possible
A Place For Mom Customer - Toured community
Nursing Home
December 24, 2012
Facility appeared very nice and clean.
Facility appeared very nice and clean.
Viewing 1-5 out of 5 reviews
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Frequently Asked Questions about CareOne at the Highlands
CareOne at the Highlands offers Private and Semi-Private. Learn more.
Call (908) 754-7100 to reach a resident at CareOne at the Highlands.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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