CareOne at Jackson

DO NOT UNDER ANY CIRCUMSTANCES LEAVE A LOVED ONE AT THIS FACILITY SUBPAR CARE RESIDENTS ARE TOTALLY SEDATED 24/7 !I HAVE FILED A COMPLAINT WITH THE STATE

Our loved one did not receive the best care possible. VERY sad considering the cost of the facility I understand Harmony is being investigated. Wonder why

This place is a disgrace to health care. The ONLY reason I would even give 1 stars is because the physical therapy department did a great job with my father. Other than that this place is a disaster. The nurses just dont care. All the aids there do is scream give me a minute whenever a patient asks for help. My father needed help to get to the bathroom and yelled for 10 minutes. Not one person came. We left disability paperwork to get filled out and still havent received anything back. The social workers never call you back or are never in their office. The case manager is even worse! Said they weren't there to babysit my dad when it wasn't safe for him to go home. Unbelievable. This place should be reported. The sign outside the building says 5 star reviews.....WHERE?!?! Please tell me where anyone gave this place a 5 star review. Absolutely terrible.

My husband recently spent a brief time at Care One, Jackson. I found the facility to be dirty, dank and in poor condition. The room he was assigned had food debris on the beddide table, a glove and papers on the floor, wrappers in the drawers all indicating that the room had not been properly cleaned and sanitized. My request for a room change was honored. That room was in need of a make over with the paper peeling off the wall, the laminate separating from the furniture and much more. The carpet was in very poor condition with much dirt and dust along the edges. It took an inirdinate amount of time for a nurse to come to check him. Mary, the nurse was the one bright spot in this experience. There was nothing stimulating going on. I arranged for another placement. After 38 hours I was able to transfer him to a clean, caring and stimulating facility where the patients are treated with live, compassion and value.

The staff at CareOne is great. They are very well-trained in how to care for advanced Alzheimer's patients. They really know how to care for my loved one. I feel secure knowing my loved one is in a safe place where he is well cared for. CareOne is definitely a good fit for us.

I have dealt with a lot of nursing homes and rehab centers before and this one has by far been the best!

We were very impressed with the level of care my loved one received here. They were very professional and exceeded my expectations.

The nurses do an excellent job. They are compassionate and attentive. I think most of the aides do a very good as well. The food looks really fresh.

I would recommend them.

The staff here is great. Out of everything in this community my mom likes the food the best.

The staff is great and we like it. My father feels that everything is fine. Everyone is very helpful. The facility is very clean. My dad said that the food is excellent. I really don't get that much feedback about anything.

I think it's a very nice place and the staff is friendly. The staff has so much patience. They were all very friendly.

I would recommend CareOne at Jackson to a loved one.

I would recommend CareOne at Jackson to a friend.

The staff at CareOne are very very great. They bend over backwards to help. The only issue I have is it that the communication with them could be better. They do not encourage mom enough to participate in any of the activities. The community is clean. She does not complain about the food. I would recommend A Place for Mom as they were a great help.

Very brief basic stuff and family meetings for the past four weeks. Nurses were a little bit slow to get to him. Cleanliness could be a little bit better. He just started eating meals recently. He is fed bedside. Not to happy with the food. Very repetitive.

We had a horrible experience. Mother was supposed to get therapy on her lower body. To help her with standing and walking. They only worked on her upper body. The head therapist told her that she wouldn't be able to walk again and this upset her. The doctor did not knowing anything about her diabetes gave her a pill when her blood sugar was 200. Insisted that this microchip in her chest was a pacemaker and argued that it wasn't a monitor. They were not giving mother insulin when she was supposed to have it 15 minutes before she eats. This was not adhered to. And giving her ten units too little. Her blood sugar spiked from 140 to 280. I would rate rehab therapy a zero. She was told she wouldn't walk again and this made her depressed.

Everything was wonderful. Friendliness of staff was exceptional.

Wife says that everything is great and working hard. The meals are good. She goes to Bingo.

During the discharge process, we were informed to what was happening and scheduling.