Brookfield Highlands Apartments 55+

In living at the Brookfield Highlands Apts my neighbors and I discussed the extremely poor air quality as the vents have not been cleaned by the owners since the buildings have been built. Some of us paid hundreds of dollars to private companies to clean them, more than once. The system is so old that it is impossible to stop the unhealthy dust mites in air & on furniture and floors. The carpet has not been change over twenty years. Tenants MAY pay the property to have IT'S choice of company to lay inexpensive carpet or laminate wood-like planks at an extremely high cost. A waterheater burst flooding the old carpet. The stench from the nicotine of previous renters and the stains were ignored. I was charged $[removed] to move furniture for replacement of carpet. PASS on moving there.

We chose Brookfield Heights because they allowed pets, the price was right, also they did have activities at the time but due to covid they have been stopped. The apartment sizes here are really good, she has higher end fixtures for lesser money than where she was before. The only thing we wish that had was transportation to grocery stores, doctors apartments, etc. since there are quite a few senior who do not drive here. I would absolutely recommend to others looking.

This community has nice apartment, and they keep up the property. It is centrally located, just two miles away there is all the shopping area so it is very convenient

[Name removed] was very nice and helpful. She gave me a tour of a 2 bedroom/2 bath apartment on the first floor. She explained every thing I needed to know in complete detail. I enjoyed the tour and I felt comfortable.

Just awful and was taken advantage of. Leaser beware. After living there many years, the rental office never told my relative that a month to month lease was possible or available. After my relative had to break the 12 month lease (the 5th renewal) early due to medical issues the rental office made no attempt in trying to re-rent the apartment and left it out of any promotions available to new renters, leaving my relative with a $9000 bill when the lease expired. After the lease was completed, Highland communities rented the unit a week later. It is illegal in the state of Wisconsin to not make an effort to re-rent a unit at the expense of the previous tenant.

[Name removed] and [name removed] were very nice and helpful. Answered all our questions and offered more information. Grounds and buildings look very nice. This is a place for my Mom and Dad that will be considered

My mother and I toured Brookfield, and we found it to be a beautiful well-kept complex that would have allowed my mother to maintain her independence. However, it was quite expensive, so we ultimately did not choose it to call home.

I like living in this community. Being independent and doing things on my own is important to me. I cook for myself in my own apartment so I know the food is good. The staff and residents seem friendly and helpful when needed. The community is always clean and looks good.

My wife and I are enjoying this community very well. There are activities we are both enjoying. People seem friendly and nice from the residents to the overall staff. We chose to cook in our place so we don't utilize the dining area Everything looks extremely nice and clean from the outside and inside. I would recommend them to anyone.

I've been very busy since I have moved here so I haven't been able to join some of the activities that they offer but I have been to a few. The community inside and out is very clean and the maintenance is very good. The staff here is very friendly and accommodating to your needs. There is no meal provide here so you do your owne cooking. For the people who don't necessarily like to drive there is transportation services available to residents and it's on a public transportation line. If you drive such as myself there is residential parking which is a nice feature.

The 2 bedroom apartment had a private patio & a patio door that let a lot of light in. There was room for a full size washer & dryer in a closet.

When I went to tour the Brookfield Highlands, I thought it was a very nice place. The community was clean and the tour guide was very nice and knowledgeable. They answered all of my questions and I did not see anything that needed major improvement.

Absolutely the worst place to send your parents/grandparents. My father in law has been there for four years now and they have raised the rent, every single year. This is not an exaggeration, every year. They then require after every year that these seniors sign a new annual lease rather than go to shorter terms. These long lease agreements make it difficult to try finding more affordable housing because Brookfield Highlands then states even if you leave, they will still bill you rent even if you do not live at the property. That means they will not only keep your full security deposit, but continue charging rent even if you have moved out. Should we talk about cleanliness? The HVAC units emit a thick white 'dust-like' buildup throughout the apartment. My father in law has complained multiple times and the concern never got better. His breathing problems have become worse because of this dust. This company is just that, a company, they do not care about the citizens that live here they are just trying to make money. Don't even bother trying to have a conversation with someone in charge about a 'policy' because they will not budge, it's all about the money with this company.

This is an amazing community. I'am very pleased with my move to this community. Everybody has been very friendly and kind. They are treating me very good. The community looks great, everything looks great. There are great activities offered for the residents. I would highly recommend these senior apartments. Everything has worked out great for me here.

I loved the community and what they have to offer. The location is excellent. The condition of the apartments seemed very nice. I am seriously considering the one bedroom. Have some concerns about the lack of closets in relation to the large amount of belongings I have.

We love it at Brookfield Highlands. The area is just beautiful. It is just like being a park. I cant think of anything I would have this facility improve on at this time. It has been a really good experience here.

Brookfield Highlands is not a secure facility. Underground parking spaces are allowed to be sublet..no background checks or info gathered. This allows the non-resident access to our living areas. Overall the facility is aging and quality upkeep becomes an issue...drainage around my building is not good..Drain flies is a persistent issue. The staff are very nice but much is out of their control..

too high raises every year.staff is great ,they fix things right away but the cost over a few years can be costly.

Brookfield Highlands is nice. Everything is going well. We're satisfied with the services they provide, the cleanliness of the facility, and friendliness of staff.

My only regret is that I didn't find Brookfield Highlands two years ago. I am very happy here. It suits my lifestyle perfectly. There is always something to do if I choose to participate. The grounds are lovely. Safe, secure and very comfortable.