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Brookdale West St. Paul Memory Care

315 Thompson Avenue East, West Saint Paul, MN 55118

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Brookdale West St. Paul Memory Care community exterior
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Brookdale West St. Paul Memory Care in google map
Anonymous - Loved one of resident/client
5.0
Peace of Mind

There has been a major turnover of staff positions over the last month here. The community does well at filtering in agency staff so it doesn't feel short staffed for the resident's care. There is also corporate staff that will come in to fill in for the senior staffing roles, and they are fantastic. Within the first three days of my loved one being in the community, the chef went and spoke my loved one to find out what they would like. The chef is available for the residents to speak to and give their thanks for the meals. One of the things I liked about Brookdale, is that on their Activities Calendar, they had a daily goal listed for each activity and this was impressive to me! The activities have a good variety for the residents to participate in.... Read more

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About the facility Brookdale West St. Paul Memory Care

Located in a residential neighborhood near Thompson Oaks Golf Course, Brookdale West St. Paul is a family-friendly memory care and assisted living community. Here, residents have access to a wide range of care services as well as assistance with meals, transportation, home maintenance, and other daily tasks. The community is a short drive from downtown St. Paul, Minnesota, and is close to a variety of banks, hospitals, doctor’s offices, and other local businesses. Almost everything you may need is either close by or on-site. At Brookdale West St. Paul, you can receive the assistance you need, when you need it most. To provide optimal care, each resident receives a custom-tailored plan designed to meet their specific needs and goals. Residents in memory care, for example, have opportunities to thrive through the Clare Bridge program, an exclusive brand of dementia care. This program allows residents to participate in six daily activities that promote the use of their abilities.

Regardless of your specific needs, both residents and their families alike can find peace of mind knowing staff is available 24 hours a day, seven days a week to be alerted to an emergency. An alert system is also used to provide additional monitoring....

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale West St. Paul Memory Care is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale West St. Paul Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale West St. Paul Memory Care

Community Details at Brookdale West St. Paul Memory Care

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews

for Brookdale West St. Paul Memory Care
3.8(37 reviews)
Write a Review

Cleanliness

3.9

Friendliness

4.1

Meals & Dining

4.0

Care Services

3.8

Activities

3.8

Staff

4.0

Value for Cost

3.7

Overall Experience
14
12
6
2
3
Date Submitted
2
3
9
Reviewer
1
23
12
1
Care Received
0
1-20 of 37 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Memory Care
October 20, 2022
Verified Review

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

4


5.0
Anonymous - Loved one of resident/client
Memory Care
September 16, 2022
Verified Review
Peace of Mind

There has been a major turnover of staff positions over the last month here. The community does well at filtering in agency staff so it doesn't feel short staffed for the resident's care. There is also corporate staff that will come in to fill in for the senior staffing roles, and they are fantastic. Within the first three days of my loved one being in the community, the chef went and spoke my loved one to find out what they would like. The chef is available for the residents to speak to and give their thanks for the meals. One of the things I liked about Brookdale, is that on their Activities Calendar, they had a daily goal listed for each activity and this was impressive to me! The activities have a good variety for the residents to participate in.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
D H - Loved one of resident/client
Memory Care
February 22, 2022
Verified Review
My tour review

This community was too small and not enough medical assistance that my mother needed. they were great on the tour and they gave us a lot of info. the facility was okay just to small for what we wanted.

Response from Brookdale West St. Paul Memory Care

March 2, 2022

Thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


1.0
John D - Industry reviewer
Memory Care
October 28, 2021
Not a good place

1. Most of Staff is agency 2. 2 caregivers to 15-20 residents 3. Rooms are small 4. Management does not engage with the residents 5. meals are warmed up in the microwave 6. Sitting arrangements for meals 7. 1 choice for meals 8. Place is to small cost about [price removed]depending on care 9. High turnover 10. Staff is not paid well for their work 11. Resident care coordinator causes to much drama with the residents and staff Do not have your family member move here!!!

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Brookdale West St. Paul Memory Care

November 5, 2021

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.


4.0
Anonymous - Toured community
Memory Care
October 15, 2021
Verified Review

This was a nice community. The floor plan seemed to be a little choppy in my opinion.


5.0
R - Loved one of resident/client
Memory Care
October 5, 2021
Verified Review
Our experience with Brookdale West St. Paul

Our loved one has only been here for about a week, and so far our loved one is doing much better. We are very surprised at the turn around from her previous community. Her attitude and health is much better.


5.0
anonymous - Toured community
Memory Care
June 15, 2021

I liked it because it is a small facility, feels very homey. Seems to be a good fit for my husband.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Bret - Loved one of resident/client
Memory Care
December 22, 2020
Brookdale West Memory Care

Our experience has been very positive. Mom first moved into a Brookdale assisted living, but failed because she kept trying to leave. Brookdale worked with me and she was in a Brookdale memory care within 24 hours. She exhibited a lot of maladaptive behaviors at the start and for a while longer. They worked with physicians and got her medications adjusted and now she is basically behavior free and happy. They take care with basically all aspects of her life and I have no concerns about her care. Staff are always friendly and have great interactions with all of the individuals that live there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jim O - Loved one of resident/client
Memory Care
December 17, 2020
My Brides Home!

I moved the love of my life to her new home on [date removed]. The reason our family decided on W. STP was the small family setting and the feeling of real love & care that was evident from day one. Over the past nearly 5 yrs, that has been a reality. Never for a moment has my bride not been loved or cared for, less than what I have done or would have done for 52 yrs. The staff there have all been loving & caring. I admit that there have been special caregivers sent from above, and many have left, but Brookdale always hired new special caregivers, so my wife has always had special care here. They always have high quality, truly caring & loving caregivers. Every time I've arrived, right away whoever meets me tells me how my bride is doing, what she's been up to, and what she is doing presently. The food is exceptional, and it is prepared to whatever the resident's needs are. I have always been made aware immediately of anything regarding her health & welfare. She is secure, safe & loved !

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.5
anonymous - Loved one of resident/client
Memory Care
April 30, 2020
Verified Review
Could be better

It is a small community which is an advantage.The other residents are delightful. It was recently updated. Hands on staff is good. Administration does not take responsibility for problems. We had issues getting things on a schedule when we moved in. We still do not have a care plan. Communication is poor. They have not had a steady activity director since she moved in. They give out a calendar but the activities don’t happen. Housekeeping is poor. Has potential to be a nice place but you really have to stay on top of things all the time. Administration has been better since the virus.

Cleanliness

2.5

Friendliness

4.5

Care Services

2

Activities

1

Value for Cost

2.5

Response from Brookdale West St. Paul Memory Care

May 15, 2020

We are sorry to see we have not met your expectations. We hope you will call us at [removed] to discuss any concerns you may have in greater detail.


2.0
Pribyl family - Loved one of resident/client
Memory Care
February 21, 2019
Brookdale memory care

The only reason I give two stars is for the overworked direct care staff. They try very hard but are not given time to devote enough time to direct care. Imagine trying to watch 20 two year olds which is memory care and do cooking, cleaning, dishes and clean residents rooms. No wonder they can’t take care of people who need extra attention. They call family for help all the while they ask for more money for their care. Management is not communicative and the nursing staff is not friendly and don’t take time to even do body checks. My mother-in-law passed away in January,2019. I am glad we had hospice because I think her medical needs from the nursing staff would have been non existent. Never saw the nurse that whole week before my mother-in-law’s passing. Never checked how we were dealing with this and to this day have never offered any compassionate care.

Cleanliness

0.5

Friendliness

0.5

Care Services

1.5

Activities

0.5

Value for Cost

1


0.5
anonymous - Loved one of resident/client
Memory Care
August 5, 2018
Don’t have your loved ones live here.

While most of the staff at Brookdale are excellent, they are overworked, especially evenings and weekends. It’s a very lonely place for the residents, with not much activity taking place. The assisted living building has a very low census. There is usually one good meal a day(lunch), and breakfast and dinner are questionable. The evening staff must cook and serve the evening meal, clean the kitchen and dining room, then give medications and put the residents to bed. Brookdale is a for profit company, and nickle and dimes it’s residents.

Cleanliness

2.5

Friendliness

3

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
anonymous - Loved one of resident/client
Memory Care
January 9, 2018
Verified Review
Short term stay is great

My dad is here and this is for a short term stay so it is a good fit. The people here are super nice and attentive. There are only 13 people here and they don't have an activity director so the daily activities are limited. They have home cooked meals and they all sit at the table. They will clean my dads room 2x a week. They have a nice patio area. We may be transferring to a Brookdale in California which is great. I would recommend this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Memory Care
December 28, 2017
Verified Review
Smaller community with less residents

My sister lives here. The community is pretty good and she seems to like it because it’s a small community and there aren’t a lot of residents. Everything is very accessible to her as far as in getting around and the staff has been very nice. She doesn’t need a lot of care but they’re helpful in doing little things for her if she needs them to. The food is okay but they serve a lot of the same things and don’t offer much of a variety. They have a few activities available as well as morning exercise classes. The cleanliness is good, we haven’t had any issues, and housekeeping comes by daily to empty the waste baskets and vacuum. The only issue we’ve had is with the bookkeeper and our bills not matching up with their records. It is something we’re currently trying to work on though. Overall, I would recommend this place to others.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Sheila Kromer - Loved one of resident/client
Memory Care
May 20, 2017
Verified Review
Great Place

My mother has been in Brookdale for over a month now and I can't say enough good things about this place. She really likes it there and especially enjoys the home cooked meals. Brookdale has been able to meet all her physical needs which has really lightened the burden on our family. The staff are great and very friendly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
April 17, 2017
Verified Review
Comfort for mom!

I have mixed feelings about Brookdale. The care for my mother has been great, we are very happy with that part. The concern has been the billing. My sister paid last month and handed the front desk a check, but they charged us a $250 late fee because it if not make it to the payment center on time. We are very disappointed with that experience. Other than that, mom seems happy and I am comfortable with the care she is receiving.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
anonymous - Loved one of resident/client
Memory Care
March 1, 2017
Verified Review
A good respite stay.

Ths staff at Brookdale were amazing and over the top. Mom had a very good respite stay. She liked the food and they did offer some activities. The community is clean, small and has a homey feel to it. This community was just a little to far away from us for mom to stay here. I would recommend this community.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Loved one of resident/client
Memory Care
February 13, 2017
Verified Review

Very good with involving each individual resident with any activities and at meal time. The number of available staff on site makes the higher cost worth it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
November 16, 2016
Verified Review
Care for a loved one

The manager was not nice and she made me have to make a decision right on the spot. We wanted to take our time on this move for my husband. I did see that the community and it seems to be nice. I know that they had a nice choice on the menu. I would suggest that families check this community for the options that might be a good fit for a loved one to receive good care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
July 12, 2016
Verified Review
Adjusting Better Than I Expected

My mother has adjusted pretty well to this community, I'am satisfied.Everybody has been very friendly and helpful, the staff is great. They really know what they are doing when it comes to caring for people with Alzheimer's. It is a nice looking community, her room and the community is very well maintained. She is trying some of the activities offered. I like the food, they do serve well balanced meals. I know she is safe and in good hands. This is a community I would recommend.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 37 reviews

Neighborhood around Brookdale West St. Paul Memory Care

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Frequently Asked Questions about Brookdale West St. Paul Memory Care

Brookdale West St. Paul Memory Care offers Studio. Learn more.

Brookdale West St. Paul Memory Care has received an average review rating of 3.8 based on 37 reviews. See all reviews.

Call (612) 772-1295 to reach a resident at Brookdale West St. Paul Memory Care.

To reach a resident at Brookdale West St. Paul Memory Care call: (612) 772-1295



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.