Brookdale Walnut

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Overall I was pretty pleased with Brookdale Walnut. My loved one eventually needed additional care. I ended up taking my loved out of the community. During this time I found a few things in their room that I thought should've been done differently. The administration team was great!

1) Affordable assisted living studio, Starting at $2,400 single, **** 34 reviews, Alzheimer’s care semi-private $4,100, Studio for a couple starting at $3,313 Deluxe studio starting at $2,500, Couple rent for deluxe studio $3,450, only 7 units

Absolutely loved the outdoor space, especially in the assisted living area, although there was ample secure outdoor space also for memory care. First impressions of staff were very positive, as was their interaction and ability to care for the memory care residents.

We visited this facility. It looks nice. However, there are very few Chinese-speaking staff to meet our needs.

Facility was clean and decent. Disappointed that when we called they had openings, but when we arrived 20 minutes later they had no rooms available. It was "waiting list only". Nonetheless, the room fee plus the care level fees were extremely HIGH in comparison to other similar facilities in nearby cities.

While this community was acceptable, it wasn't quite what we were looking for.

I had recently taken a tour of this community and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the floor layout and thought they had a nice selection of amenities for the residents that where there. It was just no the right fit for us location wise in the end decision.

I like to say that I love this place because it has a home feeling to however the food isn't all that good . The sell was that they'll cook "anything " you want is false. The dinner staff gets a 1 and a half. One employee is rude and doesn't listen to the request of some of the residents. I sat at a table with a man named [Removed] and he ask the server for ice cream and he waited over 25 minutes for it.There were 3 servers and about 15 residents; I think it can be better. For the prices we pay the food selection should be better . Activities are half hearted at best. I guess since most of these people aren't cognitive they don't seem to care.

My mother has recently moved into this community and so far I have no complaints of how things are going for her. The staff are friendly and I am comfortable with the care they have been providing her. She has had no complaints about the meals and enjoys participating in activities from time to time with the other residents. Overall we are happy and would recommend it to anyone.

The people were all nice and very helpful with me. They showed me around and I liked the community. They were cooperative. The place just was not the right fit for me at the time. Nice residents as well.