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Brookdale Union

1717 Union Road, Gastonia, NC 28054

7.7
Review score
13 reviews
Add review
7.7
Review score
13 reviews
5 star
38%
4 star
15%
3 star
39%
2 star
8%
1 star
0%
See all reviews
8.7
Review score
26462 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale Union
Brookdale Union
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John
-
Family/friend
5.0
Very Understanding, goes out of their way to help.
The sales manager [name removed] has gone out of her way to help bring our mother into the community. She is very compassionate, she listened to our needs and went out of her way to help us. We love the upgrades to the community with fresh paint throughout the building. Our mothers suite

About the facility
Brookdale Union

Welcome to Brookdale Union! Here, residents can look forward to a flexible lifestyle filled with as much or as little support as they desire. Would you or a loved one like assistance with activities of daily living, such as bathing, dressing, or medication management? How about assistance with transportation, meals, housekeeping, and home maintenance? Here, you can receive all of the above, or a combination of services to help you thrive within this secure environment. Before you move in, each individual receives a comprehensive assessment to determine the services they want and need. This also prevents residents and families from paying for things they don’t truly want.

Brookdale Union is designed and decorated to feel just like home. It incorporates an array of nostalgic elements, including a dining room with beautiful wood floors; an outdoor patio filled with rocking chairs; and comforting amenities like a cozy fireside living room and a well-stocked library. The community also offers on-site conveniences like postal services, a therapy room, and even a beauty and barber shop. To promote safety, staff is available 24 hours a day, seven days a week to be notified of any emergencies. An alert system and keypad entries are also used...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Union

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare

Brookdale Union
Brookdale Union

1717 Union Road, Gastonia, NC 28054

Brookdale Robinwood
Brookdale Robinwood

1750 Robinwood Road, Gastonia, NC 28054

TerraBella Cramer Mountain
TerraBella Cramer Mountain

500 Cramer Mountain Rd, Cramerton, NC 28032

Brookdale New Hope
Brookdale New Hope

1680 South New Hope Road, Gastonia, NC 28054

7.7
Review score
13 reviews
7.7
Review score
13 reviews
5 star
38%
4 star
15%
3 star
39%
2 star
8%
1 star
0%
8.7
Review score
27 reviews
8.7
Review score
27 reviews
5 star
48%
4 star
30%
3 star
7%
2 star
4%
1 star
11%
8.6
Review score
13 reviews
8.6
Review score
13 reviews
5 star
38%
4 star
38%
3 star
8%
2 star
8%
1 star
8%
8.0
Review score
17 reviews
8.0
Review score
17 reviews
5 star
41%
4 star
29%
3 star
24%
2 star
6%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Brookdale Union

7.7Review score13 reviews
7.7
Review score
13 reviews
5 star
38%
4 star
15%
3 star
39%
2 star
8%
1 star
0%
Brookdale
8.7
Review score26462 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Union with 7.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Union has 13 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
3.9
Care Services
3.8
Staff
3.8
Meals & Dining
3.8
Activities
3.5
Value for Cost
4.1
A Place for Mom has scored Brookdale Union with 7.7 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Brookdale Union has 13 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26462 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
John - Family/friend
Assisted Living
December 29, 2023
5.0
Very Understanding, goes out of their way to help.
The sales manager [name removed] has gone out of her way to help bring our mother into the community. She is very compassionate, she listened to our needs and went out of her way to help us. We love the upgrades to the community with fresh paint throughout the building. Our mothers suite has new carpet, blinds and paint. The care has been great and the staff has been wonderful.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 4, 2023
3.0
Verified Review
Needs more staffing, but overall nice!
The staff that works with the people living at this facility are very pleasant and helpful! Like everywhere, they are understaffed! The management staff could be more informative at the beginning when residents are new! The manager seemed overwhelmed and is not a people person, could be more pleasant. The food is excellent! I would recommend this facility to family and friends.
Cleanliness
4
Friendliness
3
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
4
Response from Brookdale Union
April 11, 2023
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
Adam - Family/friend
Assisted Living
December 9, 2022
4.0
Verified Review
Would Recommend
The sales manager is incredible helpful and super understanding. The administrative have also been really easy to work with.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Value for Cost
5
anonymous - Family/friend
Assisted Living
December 5, 2022
3.0
Verified Review
Nice community of residents
They could work on communication & answering the phone/ responding to emails.
Cleanliness
4
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
3
Activities
2
Value for Cost
3
Response from Brookdale Union
December 9, 2022
Thank you for taking the time to provide us with your feedback. We will share your feedback with our management team.
anonymous - Toured community
Assisted Living
October 28, 2022
3.0
Verified Review
Would recommend this facility for any family member.
I was not impressed with the cleanliness of the facility at Brookdale Union. That aspect of the overall package really bothered me.
Response from Brookdale Union
October 31, 2022
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team
Gregory - Family/friend
Assisted Living
September 19, 2022
4.0
Verified Review
Pleased under the circumstances
My loved one is still trying to adjust. The people are very nice, and I was very impressed.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Activities
3
Value for Cost
5
M. Keever - Family/friend
Assisted Living
September 30, 2020
5.0
Verified Review
If you can't take care of your loved one, they can
Our loved one is very happy with the care services they provide, and compared to other communities in the area this one has a good value. The staff members do a good job keeping the residents active and engaged. Everyone was very nice when we first came to visit and they really went out of their way to help us out whenever we needed it and it was done in a timely manner. We are very happy with where our loved one is at.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
anonymous - Toured community
Assisted Living
August 21, 2017
3.0
Verified Review
Nice Tour
I toured this community for my father, and his needs. Everything went well for the most part. The community was well-kept from what I saw. The staff I met was kind, and helpful. The experience was good one, but I did find another community that suited out needs better.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
May 9, 2017
5.0
Verified Review
Good Rehab Stay
We did a rehab stay here for 3 weeks. Overall, we were happy. Longer term, though, the additional fees would have put this well out of our range. There were also some communications issues. We were never given an email address to communicate with anyone and the phone seemed to be answered quite often by random residents. Dad loved the food, though, and they had a well equipped rehab gym for him.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
August 1, 2016
5.0
Verified Review
A Good Fit
Our experience has been going good for my mom and our family. It is a good fit for her and i would absolutely recommend the community. They staff are all the very good and nice. The facility is clean and clear everywhere. My mom has not complained about the food so it seems she likes the food.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
July 29, 2016
3.0
Verified Review
Community Could Use Some Improvements
My father is doing pretty well here. Everybody has been wonderful. The food has been his biggest problem. I do think they could do a better job cleaning his room. Most of the staff is helpful and kind. There are activities offered. Overall he is in good hands.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous - Toured community
Assisted Living
September 4, 2014
2.0
Verified Review
Review of Brookdale Place Union Assisted Living in Gastonia, NC
Overall impression was not too good.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
T G
Assisted Living
June 17, 2014
5.0
Verified Review
Friendly and accommodating staff!
My loved one was here briefly for respite care, and we were very pleased with how things went! It's a very nice looking community, they do a great job keeping everything clean and well kept. The staff were also all very friendly and helpful! They did a great job with the food, my loved one is a picky eater and they were really accommodating when it came to working with her to find things she liked.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-13 out of 13 reviews

Amenities
at Brookdale Union

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Indoor Common Areas
  • Central Fireplace
  • Meeting Room

Recreational areas

  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English
  • Spanish

Activities

  • Live Dance or Theater Performances
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Stretching Classes
  • Pet-focused Programs
  • Protestant Services
  • Dances
  • Live Musical Performances
  • Brain fitness / Dakim
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Art Classes
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Catholic Services
  • Wii Bowling
  • Devotional Activities Offsite
  • Holiday Parties
  • Devotional Activities On-Site
  • Activities On-site
  • Community Service Programs

Neighborhoods
around Brookdale Union

See what the neighborhood has to offer and what’s nearby:
Brookdale Union in google map

Frequently Asked Questions
about Brookdale Union

Brookdale Union offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Union 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 689-6155 to reach a resident at Brookdale Union.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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