Brookdale Sevierville

Brookdale Sevierville is absolutely wonderful. They've been very welcoming, accommodating, and helpful. The staff go above and beyond and really make it feel like home for my loved one.

Our family had a virtual experience and the lady who gave the tour was nice, but they didn't have full internet so we were only able to see little parts of the community.

We did a virtual tour with Brookdale Sevierville. The facility looked very nice, but it did not have a big outdoor open courtyard area which is something we were looking for.

[name removed] was very friendly. The community is very nice and the residents are very well cared for.

We toured Brookdale Sevierville and it was actually going to be our first choice, it was a very nice facility. We had to go with another one because they did not have any availability at the time that we were needing it.

was awesome. at the time, she was not into it and didn't feel like she was physically able to live there

Brookdale is first class all the way. Wonderful facility and a loving, caring staff. They took such great care of our loved one. The relationships we established with everyone will never be forgotten.

Every aspect of resident care has been attended to by Brookdale from safety to daily needs of the resident. The living quarters are roomy and the private bathrooms modern and efficient. The commons rooms are comfortable and inviting. An elderly person would feel right at home within this facility. [name removed] was knowledgeable about Brookdale and enthusiastic about welcoming new residents. The tour was quite a success.

This is a nice community, and my tour of it went well. Everyone was kind to my family, and I. From what I saw the community looked nice, and well-kept. The staff was friendly, and helpful. My questions were answered, and the experience went well overall.

This looked like a nice community when I visited. The people were friendly and helpful. They seemed to offer some nice amenities. This community does not offer a secure building and this is one thing we were looking for.

Mother and I visited Brookdale on June 1st. We enjoyed the tour as well as meeting [Removed], some of the other staff members, and residents. While we may reconsider the Respite Care in the future, we are letting Mother vacation in Knoxville to be closer to my sister. Thank you so much!

Everyone at Brookdale is very nice. They all seem to enjoy there jobs and it shows by the way they take care of mom. My mother also enjoys being there which makes me feel good knowing that she is well cared for.

My mother was only at this community for a short period of time but I have no complaints about her stay. The staff was very good about keeping her comfortable and getting her acquainted with the other residents that lived there. They have a great activity program that they offer and have great meals provided three times a day. I would use there services again and would recommend them.

I appreciate all the encouragement, help and time. I given before my dad became a resident. Great staff!

My mother lived at Brookdale Sevierville for 2 years. I recently moved her to Dominion Sevierville and I regret this decision every day. She received such good care at Brookdale, but we left because of price. I learned the adage that you get what you pay for is true. My mom is not doing as well at Dominion, but I have made my decision and will stick to it.

My mother lives here and we are very happy with her care. Very caring place. You wouldn't be happy any place else.

Brookdale Sevierville is the Best Assisted Living in the area. All of the staff are kind and caring. The building is somewhat dated but very clean and home like. The residents are cared for as you can see as you walk through the building and it is not unusual to see staff interacting in a very positive way with the residents, you can tell they are loved. My mother lives at Brookdale Sevierville and she is very happy there. I have noticed a great improvement in the atmosphere since the new Director has arrived and I have noticed that the staffing is much better with a group that works well together.

The food is terrible. Cold and flavorless. We pay a lot of money and they boast a gourmet menu as a selling point. Its just awful. They never make what's on the Brookdale menu.The activities program was great but that even seems to be deteriorating. We are looking for a new place. The place is depressing. The birds are the best. Mom loves them.

This place has gone down the tubes in the last year. The Residents Associates are wonderful and the Activities program is excellent. On the negative side, the new ED is completely detached from the community. She stays in her office only to come out to use the copy machine. No people skills. Next is my mother had some money and belongings [removed] from her. The worst thing is My mom had ants crawling all over her, the floor and the window. This was not the first time. I felt honorably for her because she had no idea they were there. I told the ED months ago but this is an ongoing problem. Very ineffective administration.

Brookdale is a lovely, clean, caring & professional facility for your loved one to reside. The staff is so kind & caring to their residents. The meals are nutritious; there's daily entertainment for the residents. I highly recommend Brookdale for your loved one to reside.