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VERIFIED PARTNER

Brookdale Portage Memory Care

3150 Old Centre Avenue, Portage, MI 49024

6.0
Review score
8 reviews
Add review
6.0
Review score
8 reviews
5 star
25%
4 star
25%
3 star
0%
2 star
25%
1 star
25%
See all reviews
8.6
Review score
26435 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Portage Memory Care
Brookdale Portage Memory Care
1414 Photos available
33 Floor plans available
Brookdale Portage Memory Care in google map
street view of Brookdale Portage Memory Care

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Anonymous
-
Family/friend
4.0
Value for Money
I would recommend. We picked this community, for our loved one because of the value for money,[name removed], the marketing director was skilled at answering questions without being pushy. We felt very comfortable with her.

About the facility
Brookdale Portage Memory Care

Find the compassionate care you deserve in a secure homey environment at Brookdale Portage Memory Care. Through customized memory care programming, residents can find meaning and purpose each and every day. Residents can also look forward to homemade meals prepared and crafted daily by the culinary team. Additionally, all mundane chores like laundry, housekeeping, home maintenance, and landscaping are managed by Brookdale’s staff, so you’ll have less tasks to manage or worry about.

Residents and family members alike tend to find peace of mind knowing that staff is available 24 hours a day, seven days a week to be alerted to an emergency. An emergency alert system, enclosed walking areas, and monitored entrances and exits, are also used on a daily basis to promote safety. Overall, the community is designed to make residents feel at ease. With easy-to-navigate floor plans, soothing wall colors, and rooms filled with natural light, the community is designed to have a calming effect.

Here, staff members are committed to preventing conflicts and preventing dementia expressions using nonpharmacological and person-centered approaches to care. Each resident is also assigned a care partner to establish trust and familiarity. Two primary dementia programs are used at Brookdale Portage Memory Care....

Read more

Senior living options offered

Memory Care

Pricing
for Brookdale Portage Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Portage Memory Care

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Compare

Brookdale Portage Memory Care
Brookdale Portage Memory Care

3150 Old Centre Avenue, Portage, MI 49024

StoryPoint Portage Community Exterior
StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024

Provision Living at Oshtemo indoor common area
Provision Living at Oshtemo

210 N 9th St, Kalamazoo, MI 49003

Bethesda Ranch AFH
Bethesda Ranch AFH

3026 Witters Ct., Portage, MI 49024

6.0
Review score
8 reviews
6.0
Review score
8 reviews
5 star
25%
4 star
25%
3 star
0%
2 star
25%
1 star
25%
9.5
Review score
236 reviews
9.5
Review score
236 reviews
5 star
76%
4 star
8%
3 star
6%
2 star
4%
1 star
6%
9.2
Review score
5 reviews
9.2
Review score
5 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
8.9
Review score
13 reviews
8.9
Review score
13 reviews
5 star
84%
4 star
0%
3 star
8%
2 star
0%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale Portage Memory Care

6Review score8 reviews
6.0
Review score
8 reviews
5 star
25%
4 star
25%
3 star
0%
2 star
25%
1 star
25%
Brookdale
8.6
Review score26435 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Portage Memory Care with 6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Portage Memory Care has 8 reviews with an average "overall experience" of 3 out of 5.
Overall Rating
3.0
Cleanliness
4.2
Friendliness
3.6
Care Services
3.4
Staff
3.6
Meals & Dining
4.0
Activities
3.8
Value for Cost
3.6
A Place for Mom has scored Brookdale Portage Memory Care with 6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Portage Memory Care has 8 reviews with an average "overall experience" of 3 out of 5.
Parent company
Brookdale
8.6
Review score26435 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-8 of 8 reviews
Anonymous - Family/friend
Memory Care
July 13, 2023
4.0
Verified Review
Value for Money
I would recommend. We picked this community, for our loved one because of the value for money,[name removed], the marketing director was skilled at answering questions without being pushy. We felt very comfortable with her.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
Alice P - Family/friend
Memory Care
June 2, 2023
1.0
Verified Review
Never recommend to anyone
When we first placed my husband in Brookdale it was [date removed] during the pandemic. They seemed to be concerned for him and from what I could see through window it was alright. The staff was very accommodating in FaceTime. But then they got a new manager in February and new nurse and things went downhill from there. His care was not as good, his appearance was sad. They raised the rates saying he needed more care but he still received the same care. I moved him to a different facility the beginning of May 2021. When we went to collect his things we found the recliner we provided was full of feces with no attempt to clean it!! Very upset but they blew it off. Aldi when we moved him they did not give us all his meds and he had a reaction at the new facility. I had to go back a few hours later to collect his meds and the paperwork they gave us on how they were giving him his meds did not align with the doctors orders. Very upsetting!!! I would not recommend this place for anyone!!! They only cared about the money after new management came in.
Response from Brookdale Portage Memory Care
June 13, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. The health and well-being of our residents is our top priority and we have shared your concerns with our management team for review.
Anonymous - Family/friend
Memory Care
April 27, 2023
2.0
Verified Review
Lack of follow through in communication
Good contact in the initial stages... then my dad passed so then mom didn't have to move from current place...very difficult to get ahold of anyone or any answers about my deposit(we had not moved in). No condolences ... I felt like we really were just a number bringing in money. It was sad and frustrating. I emailed the nurse who did the intake... she said she thought I would be getting my deposit back... gave me another contact, etc... I got the deposit check in the mail.... but it all seemed like an impersonal transaction.
Response from Brookdale Portage Memory Care
May 12, 2023
We wish to offer our condolences on the loss of your father and are sorry to hear we did not meet your expectations. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Carl - Family/friend
Memory Care
March 8, 2023
2.0
Verified Review
Needs improvement.
We picked this community, because at the time they had good staffing. It has not been a good experience. Hospice has been added to her care, which has been helpful. Ther has been staffing turnover. For what we have to pay we are not getting services that is needed.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Activities
2
Value for Cost
2
Response from Brookdale Portage Memory Care
March 21, 2023
We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our management team.
anonymous - Toured community
Memory Care
February 27, 2023
4.0
Verified Review
Community Tour
We had a nice tour at Brookdale Portage. I thought that the staff seemed nice.
anonymous - Resident/client
Memory Care
February 13, 2023
5.0
I really like Brookdale.
Going to Brookdale doesn't mean that you lose your independence. I was able to keep my cat.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Darrick - Family/friend
Memory Care
December 1, 2022
1.0
Verified Review
Community needs improvement
they did not handle my dads condition well. Did not use the strategies we instructed them too. Concern was with the night shift. He was there less than a week. Was not reimbursed.
Cleanliness
5
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
2
Response from Brookdale Portage Memory Care
December 9, 2022
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Jana J - Toured community
Memory Care
February 16, 2022
5.0
Lovely Community!
I enjoyed my visit at Brookdale Portage. The staff was very friendly. I really liked the variety of meals and activities. Compared to the other facilities we have visited in the Portage area, this one is at the top of our list!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-8 out of 8 reviews

Amenities
at Brookdale Portage Memory Care

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • No Sugar
  • Guest Meals
  • Low / No Sodium
  • International Cuisine
  • Room Service
  • Restaurant Style Dining
  • Meals Provided
  • Pureed Meals
  • Professional Chef

Room Amenities

  • Garden View
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

Pets

  • Cats Allowed
  • Dogs Allowed

Activities

  • Current Events Club
  • Stretching Classes
  • Art Classes
  • Forever Fit
  • Live Musical Performances
  • Bible Study Group
  • Reminiscence Programs
  • Happy Hour
  • Birthday Parties
  • Cooking Club
  • Community Service Programs
  • Dances
  • Catholic Services
  • Live Well Programs
  • Devotional Activities On-Site
  • Trivia Games
  • Sensory-based Programs
  • Intergenerational Programs
  • Men's Club
  • Cards / Pinochle Club
  • Holiday Parties
  • Karaoke
  • Christian Services
  • Day Trips and Outings
  • Protestant Services
  • Pet-focused Programs
  • Walking Club
  • BBQs or Picnics
  • Activities On-site
  • Gardening Club
  • Cooking Classes

Neighborhoods
around Brookdale Portage Memory Care

See what the neighborhood has to offer and what’s nearby:
Brookdale Portage Memory Care in google map

Frequently Asked Questions
about Brookdale Portage Memory Care

Brookdale Portage Memory Care offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Portage Memory Care 6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (269) 324-3141 to reach a resident at Brookdale Portage Memory Care.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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