Brookdale Olney

We had a nice tour with Brookdale. The facility is beautiful but pricey. They were great with follow up after the fact checking in on us to see where we decided to place our loved one. They had a lot of amenities offered here that our loved one would not have been able to use.

It is a very nice place and would recommend the community to others for their loved one's needs. The staff are great at talking to me about concerns, questions, or updates on my loved one needs. The community is accommodating to dietary restrictions.

We feel this community could have more staff members, but regardless of that we would recommend this community to anyone who asked, family or friend. Due to COVID they don't have activities available, but beforehand there were plenty. They would take day trips to go out and socialize, there was board games and movie nights. The only complaint we do have is the amount of food being delivered, its all based on diet. For example our loved one only received a slice of pizza for lunch and that was it, so we do think the food portions are a little on the small side.

Initially , it has been an easy transition for my aunt. I was so happy to find a community that could meet her needs and provide the quality of care that she needed. It appears that we lucked out and found a great match for her at Brookdale Olney. Her room, the food, and the social aspects really have met her needs as well. With the COVID lock down, she has been able to manage and thrive with the comprehensive care they provide her. The outside is nicely landscaped and appealing to the eye. The amenities are engaging. Overall, we have been very pleased.

Friendly, clean and caring environment. Quiet setting.

I thought it was a very nice place!

Things are working out well for my father here at Brookdale Olney. The staff is friendly, helpful and attentive and I feel my dad is safe in the memory unit. My dad did have some issues when he first moved in and they are being addressed for the most part. They have plenty of activities for the residents to choose. My dad likes going to the dining area and said the food is okay. I like the fact that they do have a resident doctor who sees my dad and monitors his meds. I would recommend Brookdale Olney to family and friends.

My loved one's stay at Brookdale is going great! This is one of the best facilities I have ever seen! The building is well maintained. The staff is sure to cater to my loved one's needs and requests. They offer a good selection of food, and my loved one has plenty of opportunities to participate in activities. This Brookdale location is the best!

I had taken a tour of this property for my mother and really liked what I had seen during my visit. They did a good job on maintaining the building and keeping all of the bedrooms nice and clean. They had a great meal plan and a list of activities available to the residents throughout the week to keep them busy. They just did not have an immediate opening and was a little more expensive then the other place we had looked at.

We liked this facility but did not Find anything that would really make us choose this over another facility. We were not able to see the interaction between the staff and the patients due to a GI virus (everyone was confined to their rooms)

The tour went great and the staff was wonderful. This is a very nice community and they have 3 levels so it is pretty big. They answered all of our questions and showed us around most of the building. I just felt that as mom progressed that there prices would change. We wanted to have a set price.

I am nothing but pleased with the care my mom is receiving at Brookdale Olney. Her care needs have increased significantly over the time that she has lived there, and the staff have changed things to meet those needs. I am always contacted about changes with my mom by the nurses and I feel that they know her very well. My family has made some wonderful memories here and the staff always invite us to special events and activities. The rehab department has some great staff as well. Everyone we have come across has been caring and compassionate. This place has been a blessing for mom.

Everything is working out very well for my father here at this community. The community is very well maintained. When I visit his room and the facility is nice and clean. They have a wonderful staff, they are very helpful and attentive. They have plenty activities for the residents to choose. The meals are all made from scratch, so the food is very good. You really get a good feeling at this community. I would highly recommend this community.

We had a very bad experience here at this community. They were not able to provide the level of care my wife needed. During the week she was well, but during the weekend they are understaffed. She had many falls during the weekend. It is a big community, and I don't think they are able to care for that many residents. The staff was nice, and they did try their best, but they just couldn't care for her.

They had a beautiful outdoor courtyard. The community was impeccably clean and updated. They had many amenities to offer for the residents. The staff were pleasant and were able to answer all of my questions. This would be a great choice for someone who is able to take advantage of all the extras.

Mom is settling in very well at Brookdale Olney. The staff are nice and they seem to take good care of the community. The only issue we had was when something came up missing from her apartment but the staff are working on dealing with this situation. The food is delicious and she has started to participate in some of the outings and activities offered.

Often demand that families hire outside help because staff can't handle problems. In competent accounting procedures. Bills often incorrect.

Often demand that families hire outside help because staff can't handle problems.

There's always room for improvement. I do think what I'm most pleased with is how clean everything is and how much they take care of the residents. They do have a lot of activities going on during the day like music and animals.

My mother has been in the Claire Bridge memory care community for almost two years after living at another facility close by for almost three. The difference in my mother is night and day. Having her in the right facility with the wonderful care she is receiving has made a huge difference in her mental and physical health. The staff is attentive, professional and compassionate. The facility itself is clean, warm, inviting and homey. They go out of their way to make my mom feel it is HER home, not that she is a resident in THEIR facility. Family is welcome and there are many activities. Medical issues are handled well and her doctors see her there. Billing is clear and there have been no surprises. We are very pleased with our experience at The Solana Olney and are so thankful we moved mom there!