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Brookdale Lake Charles

2420 Country Club Road, Lake Charles, LA 70605

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Brookdale Lake Charles community exterior
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A P - Loved one of resident/client
5.0
Friendly, Safe, Secure Community

The only thing that we have noticed is that the monthly rate is not the same each month. We then are waiting on credits from the main office. The communication with the local community to the main office could be improved upon. The staff are great to work with anytime I have questions or concerns about my loved one. Some of the activities the community has included music, happy hour, bingo, field trips, and more for the residents to choose from. They even have a calendar they provide the residents. The apartment, housekeeping, utilities, laundry, transportation, and changing of linens is included in the monthly rate. It is like a true apartment, the resident is able to have friends stay and spend the night with the resident.... Read more

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About the facility Brookdale Lake Charles

From memory care to assisted living services, you can find a helping hand each and every day at Brookdale Lake Charles. Here, your wellness is supported by collaborative care partnerships between your family, Brookdale’s care team, and other health care providers. Rest assured, staff is available 24-hours a day, seven days a week to be alerted to an emergency. Do you need assistance managing medications, bathing before bed, or grooming in the morning? Each resident is given a tailored care plan to fulfill their individual care needs. Memory care residents can also look forward to gentle reminders, tailored programming, and dementia-friendly menus. Through the exclusive Clare Bridge memory care program, residents are provided with a minimum of six enriching activities each day to encourage the use of their skills. These activities are designed to boost social connection and may include morning cognitive workouts like brain games, and physical fitness activities like dancing, walking, gardening, and more.

In addition to personalized care services and safety features, residents receive assistance with housekeeping, transportation, home maintenance, trash removal, and meal preparation. The concierge service is also available to assist with your personal requests and postal services can be used as needed on-site, too. A...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Lake Charles is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Lake Charles

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Lake Charles

Community Details at Brookdale Lake Charles

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews for Brookdale Lake Charles

3.8

(19 reviews)

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Cleanliness

4.2

Care services

3.7

Staff

4.3

Meals & dining

4.0

Activities

3.9

Value for cost

3.9

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-19 of 19 reviews
2.0
May 25, 2022
S R - Loved one of resident/client
Verified Review
I Do Not Recommend Brookdale for Your Loved One

I do not recommend the community. They are understaffed and they don't do what they are supposed to. Anything you ask the staff to do, they do not respond to the requests of the family. The meals aren't very good, and there is only one option for the residents. The community provides three meals a day. They provide very poor hygiene, dressing, and bathing assistance to the residents. As far as I know the medication management is okay. They aren't able to keep my loved one dry. They can be rough with the residents when they are assisting with dressing my loved one. I have seen other residents leave the community due to the community's issues.

Response from Brookdale Lake Charles

May 26, 2022

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.


5.0
May 3, 2022
A P - Loved one of resident/client
Verified Review
Friendly, Safe, Secure Community

The only thing that we have noticed is that the monthly rate is not the same each month. We then are waiting on credits from the main office. The communication with the local community to the main office could be improved upon. The staff are great to work with anytime I have questions or concerns about my loved one. Some of the activities the community has included music, happy hour, bingo, field trips, and more for the residents to choose from. They even have a calendar they provide the residents. The apartment, housekeeping, utilities, laundry, transportation, and changing of linens is included in the monthly rate. It is like a true apartment, the resident is able to have friends stay and spend the night with the resident.


3.0
March 1, 2022
RW - Loved one of resident/client
Verified Review
Short handed - Stay on top of the staff

I'm not happy with the care. I feel like they're short handed. They don't give you the coverage that you need when you need it. There's not a lot of one-on-one hands-on care. I feel like the staff do what they can. Instead of working on internal solutions with me, administration told me right off the bat to get a sitter for my loved one. They were fair in that they discounted the care cost. But they're just shorthanded. The facility itself is nice as far as looks and cleanliness. It seems like it would be decent place if your loved one has lower care needs.

Response from Brookdale Lake Charles

March 14, 2022

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.


3.0
May 21, 2021
KE - Loved one of resident/client
Verified Review
my own opinion

The community is very clean and neat and the staff is very friendly. The food seems to be good and they have activities for the residence. The value is good for the location and I would recommend this community to others based on my experience


5.0
May 6, 2021
anonymous - Loved one of resident/client
Verified Review
He loves it there

Our loved one has one of the bigger rooms at the community which is very nice. He really like the openness of the room.


5.0
March 26, 2021
David O - Loved one of resident/client
Verified Review
Highly recommend

We chose Brookdale Lake Charles because they jumped on things and got everything done pretty quick. I am glad we went with them, they were the first ones back up and running after the storm. They have been great with communication, we do email back and forth frequently and they also do zoom calls. It think it is a great place all around and we are thoroughly satisfied with everything we are getting from them.


4.0
April 25, 2019
anonymous - Toured community

Very nice facility.


4.0
October 23, 2017
anonymous - Loved one of resident/client
Verified Review
Brookdale Lake Charles

My mother moved into Brookdale, and overall, it has been a worthwhile experience. While the nighttime people aren’t quite as attentive as I’d like them to be, the daytime staff are very good about keeping the residents involved and active. They have lots of activities available to keep the residents stimulates such as sing-alongs, walk about activities, puzzles, and games. The community is also clean. They are doing some renovations now like painting and hanging new light fixtures, but overall, they do maintain a clean place, and I feel the renovations speak to their concerns of keeping the community safe and well maintained. I’d definitely recommend Brookdale to others.


4.5
August 5, 2017
Family - Toured community
Verified Review
Mom's first week

Mom has just completed her first week at Brookdale i n Lake Charles, La. She certainly appears to be happy with the choice she has made. We hope the first week is a true expectation of the peace of mind we want for her and she is expecting for herself. Thank you very much and if requested we will provide comments in the future. The family


4.0
May 15, 2017
anonymous - Toured community

Very impressed with the facility, friendly staff, and liked what they had to offer, seemed like very genuine, up front people with very good activities, etc. Do wish there apartments looked more like an apartment with walled off bedroom, etc. but not that important.


5.0
April 10, 2017
anonymous - Loved one of resident/client
Verified Review
Mom is getting more comfortable

My mother is adjusting well at Brookdale Lake Charles. The staff meets her needs but sometimes they could be more attentive and could use more help. She isn't involved in activities but they encourage her to join in.I like that they allow you to purchase meals and have lunch with your loved one's. We chose Brookdale because it seemed like the best pick for my mother and she would be most comfortable here.


4.0
March 1, 2017
anonymous - Loved one of resident/client
Verified Review
Going well so far...

They've been good. There were a couple of communication issues but they have since been resolved. They are doing a good job. He isn't active so they are attempting to get him involved. My father is an old timer and enjoys Cajun food. He doesn't like the meals that they prepare but I think they are very good. We chose this community because I was in town visiting and toured with him. When it came time to move him into a community we selected Brookdale because we were familiar with them and it was a smooth transition.


4.0
February 20, 2017
anonymous - Toured community
Verified Review
They Were Not What Was Wanted

We took a tour of this community and saw things that we didn't like. The apartment was not as clean and not the best. The quality within the community was not there. There was not as much extra amenities too. This was not the place for my dad.


5.0
February 8, 2017
anonymous - Loved one of resident/client
Verified Review
Outstanding care

I like this community. They have great staff members who are very caring. The meals are good. They need to work on the rooms a little more on keeping the rooms clean. The activities were wonderful when they wanted to participate. I highly recommend the care and the value of this wonderful community to other families.


5.0
January 18, 2017
anonymous - Loved one of resident/client
Verified Review
My mother's care

I like this community for the care that my mom is getting here. The staff is always nice and friendly. They help with everything that is needed for her. She likes the meals that are offered. She is not participating in the activities with the other residents. We would like to see her more active. We would recommend the care and the value of this community, for good care.


1.0
December 12, 2016
Linda Darbonne - Loved one of resident/client
Disgusted

Horrible! Would advise no one to go there. Mother has been there 11months and I've contacted [Removed] twice. Revolving door as far as employees are concerned. Do not keep enough employees on staff for safety and cleaning. I could go on.


3.0
August 3, 2016
anonymous - Loved one of resident/client
Verified Review
Wasn't The Right Community For My Parents

Our experiences in this community were fair, but they were not able to provide the type of care that my parents needed. Other than that issue, this is a nice community. The staff was extra kind and friendly. For the most part the community was well maintained, but there is a bad odor in the memory care unit. It just wasn't the right facility for my parents.


1.0
June 13, 2016
anonymous - Loved one of resident/client
Overworked and Underpaid

The Staff is under paid, they are always short handed. I have not seen one housekeeper clean anything in the past 6 months. My mothers room is horrible it smells like urine. The RA's 2pm-10pm shift are just by far the most amazing crew I have ever seen, AL and MC. they work as a team and do their job to the best of their ability. I appreciate everything they do for my loved one. I know I can count on them if I need anything done. Front office: They fail to get the staff the appropriate help they need. Very High Turnaround rate. Other then that, I love it!


5.0
December 9, 2014
anonymous - Loved one of resident/client
Verified Review
Very friendly and helpful staff!

They've done a great job so far at Emeritus at Lake Charles. All of the staff have been helpful, professional, and friendly, and very understanding of my loved ones needs. The director in particular has been very hands on, and has gone above and beyond making sure that my loved one settles in here.

Neighborhood around Brookdale Lake Charles

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Frequently Asked Questions about Brookdale Lake Charles

Brookdale Lake Charles offers Studio and Semi-Private. Learn more.

Brookdale Lake Charles has received an average review rating of 3.8 based on 19 reviews. See all reviews.

Call (337) 478-4030 to reach a resident at Brookdale Lake Charles.

To reach a resident at Brookdale Lake Charles call: (337) 478-4030



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To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.