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Brookdale Hearthstone Moses Lake

905 South Pioneer Way, Moses Lake, WA 98837

8.5
Review score
13 reviews
Add review
8.5
Review score
13 reviews
5 star
31%
4 star
46%
3 star
8%
2 star
0%
1 star
15%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Hearthstone Moses Lake
Brookdale Hearthstone Moses Lake
1818 Photos available
33 Floor plans available
Brookdale Hearthstone Moses Lake in google map

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MA
-
Family/friend
5.0
Efficient and very companionate staff.
From the get go, the staff was on their toes. Everyone had a job to do, and the ease with which we were able to move our friend into a room was seamless. There was compassion in their agenda.

About the facility
Brookdale Hearthstone Moses Lake

Embrace the timely care you deserve in a charming environment at Brookdale Hearthstone Moses Lake. This all-inclusive assisted living community supports residents and families from Moses Lake and other surrounding towns in Grant County and central Washington state. Located near the intersection of South Pioneer Avenue and East Olive Avenue, Brookdale Hearthstone Moses Lake provides residents with gorgeous views of Moses Lake, Mt. Rainier, and the Cascade Mountain Range. Here, residents receive individually tailored care plans designed to prioritize their needs and preserve their independence. Whether it’s offering assistance with medication management, dressing, or with other activities of daily living, the team strives to provide the care you crave most.

Both residents and families can rest easy knowing professional staff is available 24 hours a day, seven days a week to be alerted to an emergency. Many residents find additional relief from the staff’s assistance with meals, housekeeping, and home maintenance. With fewer daily chores, residents can spend their free time chatting with their grandchildren, relaxing with friends, or joining their neighbors for a mixture of daily activities.

Community Services and Amenities

Spend your time in a way that’s meaningful to you. Residents here have access to an ever-changing calendar of clubs and...

Read more

Senior living options offered

Assisted Living

Pricing
for Brookdale Hearthstone Moses Lake

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Hearthstone Moses Lake

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Compare

Brookdale Hearthstone Moses Lake
Brookdale Hearthstone Moses Lake

905 South Pioneer Way, Moses Lake, WA 98837

Summer Wood Alzheimer's Special Care Center community exterior
Summer Wood Alzheimer's Special Care Center

830 NW Sunburst Ct, Moses Lake, WA 98837

Monroe House
Monroe House

1405 Monroe St, Moses Lake, WA 98837

Avamere At Moses Lake community exterior
Avamere At Moses Lake

8425 Aspi Boulevard Northeast, Moses Lake, WA 98837

8.5
Review score
13 reviews
8.5
Review score
13 reviews
5 star
31%
4 star
46%
3 star
8%
2 star
0%
1 star
15%
9.4
Review score
8 reviews
9.4
Review score
8 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
1 review
8.0
Review score
1 review
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Reviews

for Brookdale Hearthstone Moses Lake

8.5Review score13 reviews
8.5
Review score
13 reviews
5 star
31%
4 star
46%
3 star
8%
2 star
0%
1 star
15%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Hearthstone Moses Lake with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Hearthstone Moses Lake has 13 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
4.0
Friendliness
4.1
Care Services
3.5
Staff
4.8
Meals & Dining
4.3
Activities
3.4
Value for Cost
3.2
A Place for Mom has scored Brookdale Hearthstone Moses Lake with 8.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Brookdale Hearthstone Moses Lake has 13 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-13 of 13 reviews
MA - Family/friend
Assisted Living
April 12, 2023
5.0
Verified Review
Efficient and very companionate staff.
From the get go, the staff was on their toes. Everyone had a job to do, and the ease with which we were able to move our friend into a room was seamless. There was compassion in their agenda.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
ZF - Family/friend
Assisted Living
November 2, 2022
5.0
Verified Review
Review for Brookdale Hearthstone Moses Lake
We love the transparency and communication at this community. We are very grateful for them. Regarding activities, they went to a pumpkin patch recently.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
5
anonymous - Toured community
Assisted Living
November 10, 2021
4.0
Verified Review
Our Tour Experience
When we first toured at Brookdale, my loved one wasn’t satisfied with the room. She thought it was too small. But later on after touring more places, she found out that room size at Brookdale was pretty much the norm. In the end, they didn't have an option for Medicaid spend down, so it wasn't something that would have been financially feasible for our family.
Jeff W - Family/friend
Assisted Living
October 8, 2021
3.5
Verified Review
A good place but needs some more organization
They currently do not have a business manager. There have been some things lacking due to the issue of there not being enough help. However, the people that are there have been great to us and my loved one.
Cleanliness
5
Friendliness
5
Care Services
3.5
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
2.5
Response from Brookdale Hearthstone Moses Lake
October 25, 2021
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
anonymous - Family/friend
Assisted Living
September 23, 2021
4.0
Verified Review
Definitely worth checking into.
They're friendly, and they are always open to listen. I think because of Covid and short-staffing, things are a little bit different right now than typical. My only complaint really is they didn't do an initial sit-down with him with the staff to talk about how things were there and show him around. They didn't really do that, so he was kind of up in the air about how things worked. He does tell me that the food is great. But activities have been a little slower due to the times. I know they're trying to hire an activities director.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Value for Cost
3
Jolyne - Family/friend
Assisted Living
December 4, 2020
5.0
Verified Review
There are just great to work with!
The friendliness of the staff and their willingness to work with us, really stood out. The rooms at the community would be about a four out of five. We think the food was alright, our loved one never complained. We would recommend this community to others.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous
Assisted Living
January 16, 2018
0.5
No Activitys
i know that activity's don;t happen like they should most of the time the residents are just sitting around doing nothing, they are always asking is there anything going on . the activity director is always in the BOD office sitting around and not doing her activity's like she should, most things get cancelled cause she does not want to do the things that she as planned on the calendar.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Assisted Living
September 19, 2016
4.0
Verified Review
Took A Tour!!
This community was focused more on independent residents. It wasn't really what we were searching for but i did like that everything was really organized and cleaned throughout the place. The staff were attentive with me and the tour guide was very informative. They did offer me a complimentary meal but i didn't have time to enjoy it. Everyone was very accommodating and really helpful.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Assisted Living
September 14, 2016
4.0
Verified Review
Great Care for mom
This is a nice community. My mom is happy with the community. The staff is great and caring for all my mom's needs. Activities are offered, but she is not participating right now. I would highly recommend this community for the value and the great care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Amy Downie - Family/friend
Assisted Living
July 27, 2016
3.0
Verified Review
Not the right place
My Mom made the decision to go into Hearthstone on her own accord, altho now, in retrospect, that decision was made too quickly. She didnt need healthcare, so her being there was mainly for her to get rested after major surgery, and if she liked it, she would stay. The people there are very nice. The issues she had were having to go find her own laundry after it was taken to the laundry room...the food wasnt the best, and the food service wasnt good either. The kitchen is very unorganized, and she did voice her opinion about these things at a few meetings she went to in the short time she was there. For the most part, it served the purpose it was wanted for...for her to get her strength back, and improve on her entire well being, but she wasnt happy there...it just wasnt the right place for her at this time
Cleanliness
3
Friendliness
5
Value for Cost
2
Care Services
3
Activities
3
anonymous - Family/friend
Assisted Living
June 7, 2016
4.0
Verified Review
My Father Is Doing Alright
I know my father is in good hands at this community. I'am very satisfied with everything they have done for us. He has adjusted pretty well to the community. They keep the community very nice and clean. and his rooms is always well maintained as well. The staff is good, they have been helpful. He has tried a couple of activities. He likes most of the food, they do sever well balanced meals. I'am confident about the care he is receiving. So I would recommend it.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Lynn - Family/friend
Assisted Living
February 3, 2016
1.0
Verified Review
Incompetent place for your loved one.
My elderly Aunt became disabled at home and needed a place to stay for several weeks until we could find an in home care giver. I called a service called APlaceformom.com and they helped me to get in contact with several assisted living places for her for temporary respite care. We picked Brookdale Hearthstone on 905 S Pioneer Way Moses Lake wa. Sad to say it turned out to be a nightmare. From day two of her arrival I was called which seemed like every other day with a problem with my elderly Aunt who I thought would be cared for while I was searching for a home caregiver. Always a problem, they called and said she would not eat or drink, she needed visitors, she needed over the counter meds, she needs..she needs...she needs, she needs...never a solution it was always on my shoulders for a solution, it became ridiculous as I lived hours away. After several visits and confrontations by head employees who would not give me straight answers for my questions with only attitudes it was apparent that this place was incompetent and could not care for a puppy let alone an elderly person who needed more care than they wished to give. After almost two weeks I found a care giver who would live with my aunt and give her the proper care she needed. Brookdale was no place for mom or anyone else who would need more than a push in a wheel chair. When I picked up my Aunt she was in poor condition, frail thin and dehydrated, the clothes on her smelled badly since they said my aunt would not take a shower and they can not force them to shower. Well they did not sponge bath her well either as she smelled terrible. When I went to get her clothes, they were on the floor in the closet and they smelled badly too. My aunt had little to eat since they could not force her to eat or drink either, after complaining to find a solution from the Dr. they did very little to assess the condition of my Aunt. So I suppose they just sit and melt away. The more I complained during her stay the more they got defensive. DO NOT LEAVE YOUR LOVED ONE at Brookstone unless they are walking, talking, eating, sleeping,, showering and taking care of themselves or your loved one will be sitting in the dark all alone stuck in bed and ruling the whole facility since the staff does not seem have the capacity to talk an 87 year old convalescent woman to take a shower or eat. This was my first experience with dealing with a place for my loved one. I am fully aware of what to look for now when my parents need help in this area and it won't be this place. When talking to the Director it was apparent that they are going to need some training in many areas. How long has this been going on with others? I am a fair and honest person but to see this happen to my aunt was appalling. Much more happened but it would turn into a novel. My advice is to check reviews such as this to make sure you know what is going on in communities such as this, it might look like a pretty place but its whats inside that counts. I learned a huge lesson at the expense of my loved one.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Family/friend
Assisted Living
May 8, 2014
5.0
Verified Review
He’s happy there and that’s what’s most important.
Each community has its own environment so that’s what you really want to look – for a community that fits you – that you’re more comfortable. It’s a very clean and friendly community. He’s happy there and that’s what’s most important.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-13 out of 13 reviews

Amenities
at Brookdale Hearthstone Moses Lake

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Pureed Meals
  • Room Service
  • Vegetarian
  • Meals Provided
  • Low / No Sodium
  • Restaurant Style Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Bath Tubs
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Garden View

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Transportation at Cost

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Meeting Room
  • TV Lounge
  • Indoor Common Areas
  • Outside Patio
  • Beauty Salon
  • Outdoor Common Areas
  • Barber Shop

Recreational areas

  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Devotional Activities On-Site
  • Wine Tasting
  • Book Club
  • Activities On-site
  • Cooking Classes
  • Birthday Parties
  • Bible Study Group
  • Art Classes
  • Holiday Parties
  • Devotional Activities Offsite
  • Christian Services
  • Activities Off-site
  • Day Trips and Outings
  • Happy Hour
  • BBQs or Picnics

Neighborhoods
around Brookdale Hearthstone Moses Lake

See what the neighborhood has to offer and what’s nearby:
Brookdale Hearthstone Moses Lake in google map

Frequently Asked Questions
about Brookdale Hearthstone Moses Lake

Brookdale Hearthstone Moses Lake offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Hearthstone Moses Lake 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (509) 765-2121 to reach a resident at Brookdale Hearthstone Moses Lake.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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