Brookdale Greenwood

If your family member has dementia, you probably need to go ahead and go to a facility that's designed for dementia care. My only concern here was they indicated they could care for our loved one with dementia. But once she moved in, she kept "eloping," and they told us we needed to move her. So I feel like they misrepresented their abilities. But the rest of the care they provided was good. My loved one enjoyed the food there. We were happy with everything except for their ability to keep our loved one with dementia safely there.

We chose Brookdale Brushy Creek because I had known one of the staff members who worked in here so I felt more comfortable with it. I was also very impressed with the facility. The room sizes here were plenty big and it was neat the way they are set up. I ate here a couple times with my mom and the food was good. Overall, I really liked this facility. I felt like I didn't have to worry about my mom as much and I was at peace knowing she was taken care of here.

What really stood out to us at first was the professionalism of the staff members. The rooms at this community are adequate. From our understanding the food is very good, our loved one seems to like it. We would definitely recommend this community to a family or friend.

The most important thing to us is that they care about their residents and they take good care of them. They have the residents' best interest at heart. The food I have had has been good. They offer a lot of soups that are hard for my mom to eat. We have been very pleased overall. We have had other family members at Brookdale and have been pleased with their care and we have been pleased with my mom’s care.

Excellent! Great room sizes and activities. Residents seem active and happy. Super clean. No community fee for a transfer.

Out of all the places I visited this one had everything I was looking for my parents. I like the fact that it is locked, it's small and the layout of the one bedroom. Loved the courtyard and the location is perfect. [Name removed] and [Name removed] were fantastic and it we do decide to go this route will feel very confident under their management. Loved the resident Greeter [Name removed] Too!!

My mother is a current resident at Brookdale Brushy Creek. This is a very nice facility and has provided very good care for my mother. She has adjusted very well and continues to maintain her Independence with minimal assistance. However, it seems as though the morale of the staff has declined. Within the past year,as well as the past few months there has been a significant turnover in upper management and staff. It is concerning to me because it seems my mom is losing interest in participating in the daily social activities. It seems as though the facility is losing the"family feel" that attracted us to this facility. In the past the caregivers at Brookdale made a very difficult transition much easier. I hope these concerns will be addressed and the warm welcoming feeling will return to this facility.

My mother is at Brookdale Brushy Creek. She did not want to go to Assisted Living and made the transition very difficult. She will now say that she loves Brookdale and if she cannot be at her home this would be her second choice. She is very involved with activities and the socializing Brookdale offers. I too am very happy with Brookdale Brushy Creek. Since the facility is smaller it offers and added personal touch. The staff is very accommodating and very familiar with the needs of each resident. I personally would recommend this facility to anyone that is looking for assisted living for someone.

We had a wonderful tour of this community. It is in a very nice location, and everything went well. The staff was kind, and helpful. Our questions were answered. The community was nice, and clean. It was a good experience, but we did find another community that suited my grandmothers needs better.

Meat, clean, small community with a very caring staff. Looks like it has everything my mom needs.

I got a date and time for our tour meeting. The sales person called that morning to confirm our time. When I got there he was not there and there was no management just the staff were there. That really turned us off and when he called later that day he said he got sick and had to leave. He should have someone else to do the tour instead of bailing on me, I felt like he was lying to me.

Overall we're very pleased with how things have turned out at Brookdale Brushy Creek! The facility is clean and well kept, and it has a comfortable homey feel! The staff is friendly and they do a very good job looking out for the residents. The only issue we've had so far is that on occasion my loved ones bathroom supplies haven't been restocked during the weekly cleaning.

We're very happy with Brookdale Brushy Creek. We rest easy with our mother being there. We have observed that she gets good care from gentle people. The therapists are great, we think this will be valuable for Mom. She says the food is very good, and she likes having options.

I was very impressed with the Brookdale at Brushy Creek. It was clean, friendly and a home relaxing atmosphere. I appreciated all they had to offer, the fellow Andy did a great job in presenting what the had to offer! Very disappointed that I couldn't put my husband there, and that was due to the fact he needed skilled nursing. I'm glad there is the Brookdale Greenville, as that is where he was admitted to on 1-15-16! So far all seems to be well and I feel comfortable with it!

Brookdale has been pretty good so far. I don't have any major complaints. I would give them four out of five at this point.

They have definitely helped socialize my Mother. She has only been there about six weeks now and I have seen a significant improvement in her. So far, a great experience.

We waited for the manager beyond our appointment time and left. No one smiled, not even the visitors. Had a bad feeling after talking to some of the residents. Mom did not want to go back.

I am very pleased with Brookdale of Greenville. The staff especially in the evenings are very accommodating to anything mom needs.They help her graciously. I have no complaints about this facility at this time.

I was just disappointed with the care that mother was receiving. Some of the staff is nice, but the breakdown comes with caregivers because sometimes my mother was [removed]; such as laundry. My mother loves the food and they did take care to seat her appropriately though.

We toured this community while we were looking into care options for a loved one. Sterling House of Greenville looked like a very nice place overall, and it was pet friendly which was one of our requirements. The facility was clean and well kept, and the staff seemed friendly and professional.