About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2024 Memory Care Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Brookdale Dickinson Avenue

2715 Dickinson Avenue, Greenville, NC 27834

7.4
Review score
27 reviews
Add review
7.4
Review score
27 reviews
5 star
40%
4 star
19%
3 star
19%
2 star
7%
1 star
15%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Dickinson Avenue
Brookdale Dickinson Avenue
1111 Photos available
33 Floor plans available
Brookdale Dickinson Avenue in google map
street view of Brookdale Dickinson Avenue

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Mark
-
Family/friend
5.0
Recommended
The staff have been over the top friendly. They are always attentive, professional, kind and responsive. I feel like they all know my mom, and recognize me any time I visit. I would recommend the facility--it's spotless and pleasant. The overall cost of care is a shocker, but I don't think

About the facility
Brookdale Dickinson Avenue

As soon as you walk through the front door of Brookdale Dickinson Avenue, you’ll quickly absorb the familiar feeling and warmth of home. Our sophisticated, Southern-inspired community offers assisted living services as well as memory care.

The atmosphere is noticeably soothing, imbued with calming colors and homelike furnishings. Our community’s environment is designed with your needs and safety in mind. It includes monitored entries and exits, as well as an enclosed courtyard and patio. Within the community you’ll notice a cozy fireside living room, a well-stocked library, a foliage-filled indoor patio, and even a screened lanai. You are encouraged to make yourself at home and embrace our amenities to the fullest.

In order to preserve and promote your independence, our team is readily available to assist with your unique personal needs and care services. Rest assured, professional team members are available 24-hours a day, seven days a week to be alerted to any emergencies. Whether you’re looking for social opportunities or you need help accomplishing daily tasks, we work with you directly to learn your needs and meet your goals. In addition to care, we manage your daily housekeeping chores, home maintenance, meal preparation, and transportation. Another bonus is that...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Dickinson Avenue

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Compare

Brookdale Dickinson Avenue
Brookdale Dickinson Avenue

2715 Dickinson Avenue, Greenville, NC 27834

Spring Arbor of Greenville
Spring Arbor of Greenville

2097 W Arlington Blvd, Greenville, NC 27834

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7.4
Review score
27 reviews
7.4
Review score
27 reviews
5 star
40%
4 star
19%
3 star
19%
2 star
7%
1 star
15%
9.7
Review score
18 reviews
9.7
Review score
18 reviews
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
5 reviews
8.0
Review score
5 reviews
5 star
40%
4 star
0%
3 star
20%
2 star
20%
1 star
20%
6.8
Review score
13 reviews
6.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
0%
2 star
8%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Nursing Homes, Independent Living

Care types offered

1

Assisted Living

Reviews

for Brookdale Dickinson Avenue

7.4Review score27 reviews
7.4
Review score
27 reviews
5 star
40%
4 star
19%
3 star
19%
2 star
7%
1 star
15%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Dickinson Avenue with 7.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Dickinson Avenue has 27 reviews with an average "overall experience" of 3.5 out of 5.
Overall Rating
3.5
Cleanliness
3.8
Friendliness
3.6
Care Services
3.3
Staff
3.7
Meals & Dining
3.4
Activities
3.6
Value for Cost
3.2
A Place for Mom has scored Brookdale Dickinson Avenue with 7.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Brookdale Dickinson Avenue has 27 reviews with an average "overall experience" of 3.5 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 27 reviews
Mark - Family/friend
Assisted Living
January 30, 2024
5.0
Verified Review
Recommended
The staff have been over the top friendly. They are always attentive, professional, kind and responsive. I feel like they all know my mom, and recognize me any time I visit. I would recommend the facility--it's spotless and pleasant. The overall cost of care is a shocker, but I don't think it's unique to Brookdale.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Activities
5
Value for Cost
4
James S - Family/friend
Assisted Living
December 7, 2023
5.0
Staff very professional and friendly. Go out of their to speak to me addressing me by 1st name. Take extra care to address the needs of wife. Coordinator very attentive to the needs if everyone. Brookdale is best assisted living facility that I have visited. They are family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
December 1, 2023
5.0
This is our first experience in this type of care environment. We are very pleased with the care and compassion we have been shown. Our mother is slowly adjusting to her environment. Everyone is helping us through this difficult time.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Joyce - Family/friend
Memory Care
July 7, 2023
1.0
Verified Review
Would not recommend
They are very friendly until you sign contracts. My father was there 10 days and lost 12 lbs. It took us an hour to get him clean. His bottom was matted with fecal matter, he was dehydrated, he was in dirty smelly clothes, he had not had his teeth brushed. They promised activities but they stuck them in the hall in wheelchairs or they just wandered. They kept adding fees after telling us things were already included. I wouldn't put a dog in that place. Horrible facility!
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
June 27, 2023
3.0
Verified Review
Brookdale Dickinson Avenue Experience
They give good answers to questions but do not follow through. My husband wad there for a month and only had 2 showers. The shower drain had feces in it, and after I took a picture and pointed it out to the RN,it was still there 2 days later. There was little interaction and was quoted one price and of course it raised before the month was out. I would go in and they just sat my husband in a chair and turned on a TV to entertain him. I found him almost falling out of the chair on numerous occasions. I would NOT recommend Brookdale to anyone. I took him out due to the poor conditions.
Cleanliness
1
Friendliness
4
Care Services
2
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
2
Response from Brookdale Dickinson Avenue
June 30, 2023
We take your comments seriously and appreciate you taking the time to share your feedback. We are committed to providing quality care and services to our residents and their families and your feedback has been shared with our management team for review.
DM - Family/friend
Memory Care
February 15, 2023
2.0
Verified Review
They promised the moon and delivered very little.
I cannot recommend them. They were kind enough, But the things that convinced me to get him set up there, they didn't do. They indicated they had activities to help the residents cognitively. I was worried about his movement and ability to stay active. They did not help with any of those things. He went in walking, and when he left there, he never walked again. They always had him in a wheelchair and never helped him get up and moving. He had machine was never brought to him. When I asked them about, they did admit they weren't using it. They said it was because he would get up in the night and pull the machine off the table. He fell MANY times. Sometimes they told me. Other times they either didn't know or didn't tell me, but I would find big bruises on him. He had trouble eating and was supposed to have a divide plate, a weighted fork and spoon, a straw for his cup, and his food cut up for him in the kitchen. I was there every day and did not see that occurring. They had a water break during the cold, and moved him elsewhere temporarily, where they misplaced all his clothes and Depends. Before moving him into Brookdale, I talked to them over and over about falls and all of his various needs, and they assured me they could care for him. And I am SO disappointed that those needs were not being met.
Response from Brookdale Dickinson Avenue
February 20, 2023
We are sorry to hear we did not meet your expectations and we appreciate you taking the time to share your feedback. We take your comments seriously and have shared your concerns with our management team for review.
O.L. - Toured community
Assisted Living
August 16, 2022
4.5
Verified Review
Tour of Brookdale
I toured Brookdale Dickinson Avenue and it was a good experience. Their campus and staff were both very good. We chose another community as it all boiled down to cost and Brookdale was a bit too expensive.
Joyce - Family/friend
Assisted Living
February 25, 2022
1.0
Verified Review
run away
While our loved one was at Brookdale, he never had his nails cut, his facial hair was never shaved, and only showered twice. Nobody prompted him or encouraged him to keep up his mobility to pick up water cups, and silverware. When we came to visit he could not even pick up the water cup, it was like he completely forgot how to use his hands. He was severely dehydrated. The basic care needs our loved one required were never met. We felt they tried to nickel and dime everything and tack on extra levels of care we did not feel was necessary. We felt like we were deceived.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
2
Value for Cost
1
Response from Brookdale Dickinson Avenue
March 14, 2022
Thank you for taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.
Tanya W - Family/friend
Memory Care
February 4, 2022
3.0
Verified Review
Disappointed
my loved one was here for 2 weeks and they could not handle his needs. They were not equipped to handle his needs. The price went up [cost removed] after my loved one moved in and we took him out due to this increase. The way in which they engage I feel is not always respectful. My father did not get the full experience he was technically pushed out from this community.
Cleanliness
4
Friendliness
3
Care Services
3
Meals & Dining
4
Value for Cost
3
Response from Brookdale Dickinson Avenue
February 11, 2022
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
anonymous - Family/friend
Assisted Living
May 12, 2021
5.0
Verified Review
Positive experience
We chose Brookdale Dickinson because of the close location to my sister and we liked that it was small and more of a country, homey atmosphere. The room sizes here are really good, it is plenty big and meets his needs. Even though my dad doesn't participate, they offer a lot of activities. Overall It has been a very positive experience and I would recommend them.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Toured community
Assisted Living
April 19, 2021
5.0
Verified Review
My review of Brookdale Dickinson Avenue
Our family had a porch tour with this community and it was a very nice facility. We were able to step inside and we did think it was a very nice facility, but we chose a different community just based on location and which one was closest to our family.
anonymous - Resident/client
Memory Care
October 19, 2020
0.5
Verified Review
Take care of your loved one at home during the virus
My husband went here during the virus and I was not able to enter the facility. I called everyday since I was not able to see him and we never got any updates or communication from Brookdale. Whenever I talked to him he said he wanted to come home and he did not like the place. They would not let him see his doctor and they started giving him drugs to make him drowsy. He was sent to the hospital multiple times without being dressed and they told the hospital they were not going to take him back. They did not tell me that. They had inadequate staff at Brookdale due to the virus, they were over medicating him since they did not have the staff to handle the residents. We would never recommend Brookdale Dicksinson Avenue to anyone.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Natalie - Family/friend
Memory Care
September 18, 2020
5.0
Verified Review
Family atmosphere
We chose Brookdale Dicksinson because when we looked here there was immediate availability. When we toured the Alzheimer's unit we were pleased with what they had to offer. She was going to have a roommate and we were able to meet her and they are really good friends now and have bonded. The whole unit has really felt like family. I would want others to know when looking into this facility that you are able to contact them at anytime and show up at anytime, there is not set up visitation. They are very accommodating especially with COVID, we have been able to do window visits and zoom visits with the residents. I would recommend.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Funny Girl - Family/friend
Memory Care
August 7, 2019
2.5
Friendly Atmosphere
The staff is very friendly. They really seem to care about the residents. However I feel that this facility is understaffed. I think that for the cost of living there some improvements could be made. The call bell system is outdated and has been “out of order” at least twice in the last few months. Mealtime also seems chaotic and at times food has taken as long as 45 minutes to be delivered. The activities that are provided are fun and full of variety. A great time is enjoyed by all.
Cleanliness
3.5
Friendliness
4
Value for Cost
2.5
Care Services
2.5
Activities
3
anonymous - Family/friend
Memory Care
December 7, 2017
3.0
Verified Review
Great place, but could be even better!
The staff here is caring and their heart is in the right place. Unfortunately, they are understaffed,so Mom often has to wait a long time for help. Most of the staff goes out of their way to be helpful and courteous to the residents, The food is not very good at all here. They do not always serve what is on the menu. An example occurred in November when the lunch menu called for beef sirloin, mashed potatoes, and green beans, and the actual meal was vegetable soup and a turkey sandwich. The residents complain frequently about the poor quality of the food and its preparation. They have met with management on several occasions to hopefully get this corrected. The perception is that management is trying to skimp on food in a cost-cutting move. Brookdale Dickinson Avenue is a nice, clean, well-maintained community with none of the telltale smells so common in senior care communities care facilities. Mom is very happy that laundry service is provided 2x a week. I love that this facility is a smaller place, with fewer than fifty residents. Mom had a beautiful view from her window. The grounds outside her room are well-maintained, with flowers and a birdfeeder she can see. I would like for communication between administration and the families of the residents to improve. There was a holiday dinner that took place before Thanksgiving. No mailing was ever sent to my home informing me of this event. I also wish that promises made by administration were carried out efficiently. For the money charged for the facility, personal care, and the initial Brookdale membership fee of $2500, I would like more "bang for the buck". Overall, I am satisfied that this is the best facility for my Mom at this time in her life. I would recommend this place to other prospective residents.
Cleanliness
5
Friendliness
4
Value for Cost
3
Care Services
3
Activities
4
anonymous - Toured community
Memory Care
September 12, 2017
3.5
Verified Review
Not a bad tour
The person that took us on tour of this community was friendly. This community looked clean. This community seems to offer some nice activities and amenities. The community we chose was closer to family.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Toured community
Memory Care
August 31, 2017
3.5
Verified Review
A visit
The community looked nice when I visited. The person that took us on tour was nice. This community did not have an opening when we were looking.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
anonymous - Family/friend
Memory Care
August 31, 2017
4.0
Verified Review
Good
The food is pretty good and they offer some nice activities. The community is clean and they clean my loved ones room daily. The staff have been friendly and encouraging. I would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
July 21, 2017
0.5
Enter with Caution
It has taken me awhile to write a review simply for the fact that the experience was so horrible that it was painful to talk about. As a matter of fact I have deleted what I was writing multiple times. When you first arrive....no onboarding done such as shower date/time, laundry times, where to sit in dinning hall (for first meal my mom sat in a "regular" residents chair and he had a meltdown-this could have been avoided. The staff know where people sit for there meals. Always in same spot) You pay $2500 upfront for activities, etc. If you like bingo...this is the place for you! Activities are posted at front desk for that day. My father had parkinsons so unless you wheeled him to the frontdesk he didn't know what was going on. No activities board for the week/month. It wasn't until i complained that a schedule was made and placed in room... Communication between residents and management is just not important to this community practice. Nor is communication between management and staff. Memory care unit is a money pit. Within a week my mom had significant [Removed] from being grabbed. This happened on several occasions. Each time the suspicion was on a particular staff member that rotated thru the memory care unit and was not regular staff for that unit. I learned quickly that there is no legal recourse unless mom had a broken wrist or bruising/bleeding that was life [Removed]. State investigations done but unfortunately not enough residents or families report for fear of retribution. The memory care unit needs a remodel. Outside area is very small and walk path is around a tree. (Not making that up) There is not enough outdoor space, dinning space. They had one small computer screen that served as TV/computer. So if a resident wanted to play a game then no one could watch TV. You watch TV but can't hear it. The staff is inadequately trained as to how to handle dementia. (this was backed up in the state report).. So much to say but bottom line is unfortunately when you have to look for a place it all happens so quickly so you have to pray and believe the best you can in people. There were some staff that were just a joy to work with and I am so appreciative of the respect and care they gave my parents. 99% of the time staffing was inadequate for the acuity of residents and the money that you pay for the increased level of care. My dads disease progressed and costs kept increasing but there was no increase in staffing assistance. I pulled my parents out and the bill for the next month was going to be $13,000 dollars. There was no additional staff, etc. So my question is where does this money go? I specifically asked staff if they had gotten a raise lately. Of course the answer was NO. So those staff members that really cared about the residents and the quality of their work were overworked and didn't last long. I would be remiss if I didn't speak to the meals....all I will say is residents have no voice. I never saw the dinning director with the residents during meal time and never got their input as to meal suggestions as to menu items nor variety. I had two parents that progressed with different needs so options of care were such that I brought them home with me til another facility had beds available. I can tell you that this place is not the norm! My mother is in a fantastic true Memory Care facility! So what is the best way to find a fantastic facility. Introduce yourself to family members of some residents and you will get the true picture.
Cleanliness
2.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Toured community
Memory Care
June 23, 2017
3.0
Verified Review
Not The Right Fit for Us
We had an alright tour of this community. We didn't feel this was the right type of atmosphere for my mother in law, and her needs. The gentleman who showed us around was very kind, and accommodating. This was not the community for us, but our tour was okay.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 27 reviews

Amenities
at Brookdale Dickinson Avenue

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Guest Meals
  • Gluten-free
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Anytime Dining
  • Special Dining Programs
  • Room Service

Room Amenities

  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Kitchenette

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Outside Patio
  • Beauty Salon
  • Barber Shop
  • Outdoor Common Areas
  • Library
  • Main Street Shops
  • Central Fireplace
  • Computer or Media Center
  • Meeting Room
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim
  • Stretching Classes
  • Pet-focused Programs
  • Protestant Services
  • Wine Tasting
  • Devotional Activities On-Site
  • Sensory-based Programs
  • Community Service Programs
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Reminiscence Programs
  • Art Classes
  • Forever Fit
  • Birthday Parties
  • Trivia Games
  • Holiday Parties
  • Wii Bowling
  • Dances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Live Well Programs
  • BBQs or Picnics
  • Day Trips and Outings
  • Happy Hour
  • Other Religious Services
  • Intergenerational Programs
  • Montessori Programs
  • Gardening Club
  • Live Dance or Theater Performances
  • Karaoke
  • Devotional Activities Offsite
  • Catholic Services

Neighborhoods
around Brookdale Dickinson Avenue

See what the neighborhood has to offer and what’s nearby:
Brookdale Dickinson Avenue in google map

Frequently Asked Questions
about Brookdale Dickinson Avenue

Brookdale Dickinson Avenue offers Semi-Private, Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Dickinson Avenue 7.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (252) 353-2400 to reach a resident at Brookdale Dickinson Avenue.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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