Brookdale Dickinson Avenue

2715 Dickinson Avenue, Greenville, NC 27834

About the community

Our senior living community, in Greenville, N.C., offers assisted living and Alzheimer’s and dementia care in an environment of beauty and sophisticated Southern living. As an assisted living resident, you can stay independent and active while receiving the daily personal assistance you need. Should your needs change over time, and you require memory care, you have the security of knowing you can remain here, in your home, without leaving familiar surroundings and close friendships. And you and your family have peace of mind knowing our staff is on-site 24 hours a day, seven days a week.

Do you have a long-forgotten hobby that you’d like to resume? As an assisted living resident, you have the time and opportunity to return to that hobby, start a new one, boost your mental and physical fitness, fill up your social calendar and take exciting excursions with friends. Our memory care residents benefit from a person-centered approach focused on preserving their identity and sense of self. With gentle guidance and visual reminders, we provide a secure, safe place that allows them to flourish.

Your comfort is important to us, so our common areas are cozy and very home-like, including the fireside...

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Brookdale Dickinson Avenue

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Community Details at Brookdale Dickinson Avenue

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


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Reviews of Brookdale Dickinson Avenue

3.6

(18 reviews)

Write a Review

Cleanliness

3.9

Care services

3.4

Staff

5.0

Meals & dining

5.0

Activities

3.6

Value for cost

3.3

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Verified Review
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1-10 of 18 reviews

5.0
May 12, 2021
anonymous - Child of resident/client
Positive experience

We chose Brookdale Dickinson because of the close location to my sister and we liked that it was small and more of a country, homey atmosphere. The room sizes here are really good, it is plenty big and meets his needs. Even though my dad doesn't participate, they offer a lot of activities. Overall It has been a very positive experience and I would recommend them.


5.0
April 19, 2021
anonymous - Toured community
Verified Review
My review of Brookdale Dickinson Avenue

Our family had a porch tour with this community and it was a very nice facility. We were able to step inside and we did think it was a very nice facility, but we chose a different community just based on location and which one was closest to our family.


0.5
October 19, 2020
Anonymous - Resident/client
Take care of your loved one at home during the virus

My husband went here during the virus and I was not able to enter the facility. I called everyday since I was not able to see him and we never got any updates or communication from Brookdale. Whenever I talked to him he said he wanted to come home and he did not like the place. They would not let him see his doctor and they started giving him drugs to make him drowsy. He was sent to the hospital multiple times without being dressed and they told the hospital they were not going to take him back. They did not tell me that. They had inadequate staff at Brookdale due to the virus, they were over medicating him since they did not have the staff to handle the residents. We would never recommend Brookdale Dicksinson Avenue to anyone.


5.0
September 18, 2020
Natalie - Loved one of resident/client
Family atmosphere

We chose Brookdale Dicksinson because when we looked here there was immediate availability. When we toured the Alzheimer's unit we were pleased with what they had to offer. She was going to have a roommate and we were able to meet her and they are really good friends now and have bonded. The whole unit has really felt like family. I would want others to know when looking into this facility that you are able to contact them at anytime and show up at anytime, there is not set up visitation. They are very accommodating especially with COVID, we have been able to do window visits and zoom visits with the residents. I would recommend.


2.5
August 7, 2019
Funny Girl - Loved one of resident/client
Friendly Atmosphere

The staff is very friendly. They really seem to care about the residents. However I feel that this facility is understaffed. I think that for the cost of living there some improvements could be made. The call bell system is outdated and has been “out of order” at least twice in the last few months. Mealtime also seems chaotic and at times food has taken as long as 45 minutes to be delivered. The activities that are provided are fun and full of variety. A great time is enjoyed by all.


3.0
December 7, 2017
Anonymous - Loved one of resident/client
Great place, but could be even better!

The staff here is caring and their heart is in the right place. Unfortunately, they are understaffed,so Mom often has to wait a long time for help. Most of the staff goes out of their way to be helpful and courteous to the residents, The food is not very good at all here. They do not always serve what is on the menu. An example occurred in November when the lunch menu called for beef sirloin, mashed potatoes, and green beans, and the actual meal was vegetable soup and a turkey sandwich. The residents complain frequently about the poor quality of the food and its preparation. They have met with management on several occasions to hopefully get this corrected. The perception is that management is trying to skimp on food in a cost-cutting move. Brookdale Dickinson Avenue is a nice, clean, well-maintained community with none of the telltale smells so common in senior care communities care facilities. Mom is very happy that laundry service is provided 2x a week. I love that this facility is a smaller place, with fewer than fifty residents. Mom had a beautiful view from her window. The grounds outside her room are well-maintained, with flowers and a birdfeeder she can see. I would like for communication between administration and the families of the residents to improve. There was a holiday dinner that took place before Thanksgiving. No mailing was ever sent to my home informing me of this event. I also wish that promises made by administration were carried out efficiently. For the money charged for the facility, personal care, and the initial Brookdale membership fee of $2500, I would like more "bang for the buck". Overall, I am satisfied that this is the best facility for my Mom at this time in her life. I would recommend this place to other prospective residents.


3.5
September 12, 2017
Anonymous - Toured community
Verified Review
Not a bad tour

The person that took us on tour of this community was friendly. This community looked clean. This community seems to offer some nice activities and amenities. The community we chose was closer to family.


3.5
August 31, 2017
Anonymous - Toured community
Verified Review
A visit

The community looked nice when I visited. The person that took us on tour was nice. This community did not have an opening when we were looking.


4.0
August 31, 2017
Anonymous - Loved one of resident/client
Verified Review
Good

The food is pretty good and they offer some nice activities. The community is clean and they clean my loved ones room daily. The staff have been friendly and encouraging. I would recommend this community.


0.5
July 21, 2017
Anonymous - Loved one of resident/client
Enter with Caution

It has taken me awhile to write a review simply for the fact that the experience was so horrible that it was painful to talk about. As a matter of fact I have deleted what I was writing multiple times. When you first arrive....no onboarding done such as shower date/time, laundry times, where to sit in dinning hall (for first meal my mom sat in a "regular" residents chair and he had a meltdown-this could have been avoided. The staff know where people sit for there meals. Always in same spot) You pay $2500 upfront for activities, etc. If you like bingo...this is the place for you! Activities are posted at front desk for that day. My father had parkinsons so unless you wheeled him to the frontdesk he didn't know what was going on. No activities board for the week/month. It wasn't until i complained that a schedule was made and placed in room... Communication between residents and management is just not important to this community practice. Nor is communication between management and staff. Memory care unit is a money pit. Within a week my mom had significant [Removed] from being grabbed. This happened on several occasions. Each time the suspicion was on a particular staff member that rotated thru the memory care unit and was not regular staff for that unit. I learned quickly that there is no legal recourse unless mom had a broken wrist or bruising/bleeding that was life [Removed]. State investigations done but unfortunately not enough residents or families report for fear of retribution. The memory care unit needs a remodel. Outside area is very small and walk path is around a tree. (Not making that up) There is not enough outdoor space, dinning space. They had one small computer screen that served as TV/computer. So if a resident wanted to play a game then no one could watch TV. You watch TV but can't hear it. The staff is inadequately trained as to how to handle dementia. (this was backed up in the state report).. So much to say but bottom line is unfortunately when you have to look for a place it all happens so quickly so you have to pray and believe the best you can in people. There were some staff that were just a joy to work with and I am so appreciative of the respect and care they gave my parents. 99% of the time staffing was inadequate for the acuity of residents and the money that you pay for the increased level of care. My dads disease progressed and costs kept increasing but there was no increase in staffing assistance. I pulled my parents out and the bill for the next month was going to be $13,000 dollars. There was no additional staff, etc. So my question is where does this money go? I specifically asked staff if they had gotten a raise lately. Of course the answer was NO. So those staff members that really cared about the residents and the quality of their work were overworked and didn't last long. I would be remiss if I didn't speak to the meals....all I will say is residents have no voice. I never saw the dinning director with the residents during meal time and never got their input as to meal suggestions as to menu items nor variety. I had two parents that progressed with different needs so options of care were such that I brought them home with me til another facility had beds available. I can tell you that this place is not the norm! My mother is in a fantastic true Memory Care facility! So what is the best way to find a fantastic facility. Introduce yourself to family members of some residents and you will get the true picture.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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