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Brookdale DeLand really cares about their Seniors. They are very communicative with families, and are always willing to go the extra mile to make sure expectations are exceeded. They treat you like family.... Read more
Begin and end each day with support from compassionate and well-trained caregivers at Brookdale DeLand. To promote a highly personalized experience for all, each resident is given a customized care plan. Whether you or your loved one needs assisted living or memory care services, you can find the right balance of care at Brookdale DeLand.
Residents in memory care receive a higher level of support, which includes color-coded features, dementia-friendly menus, and person-centered programming like the exclusive Clare Bridge program. This program provides seniors with a minimum of six activities each day that are designed to help them preserve and sharpen their current skills and abilities. One-on-one support is also available for those in need of assistance with activities of daily living, such as medication management, bathing, dressing, or other tasks. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. Additional safety measures, including an alert system and keypad entries, are also used to provide heightened security. While the staff takes care of daily housekeeping chores, transportation services, lawn care, and even completing errands, residents can enjoy the community’s soothing amenities like the screened lanai, the garden, and the whirlpool.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
Private Bath
Vegetarian
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From the very beginning the staff/[name removed]provided current and updated information as it pertained to the process. My family felt the healthy spirit of Brookdale and [name removed]. The service was always professional and welcoming.
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From the outside, this facility doesn't look like much, but inside it seems very warm and homey. Everyone on the staff that i talked to seemed dedicated to the well-being of the residents. They urge the residents to participate, but don't force them to do anything. Food is very, very good.
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Brookdale DeLand really cares about their Seniors. They are very communicative with families, and are always willing to go the extra mile to make sure expectations are exceeded. They treat you like family.
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Brookdale DeLand offers a great home-like feel for individuals needing more support. I have been in the industry for nearly two-decades and would highly recommend this community. Dedicated and knowledgeable staff!
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Friendly and clean Staff and director was available, everyone was great I enjoyed the environment and courtyard too Common areas were clean and no odors present Dining area was clean as well. I was offered lunch while I was there and enjoyed my meal.
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I'm disappointed so far with this facility. Housekeeping doesn't clean thoroughly, I usually have to clean mom's room myself at least every other week. They also don't fold the laundry. A lot of times mom's clothes are wrinkled and I have to take them home to re-dry and fold them. The meals are cold often and they don't offer much variety. They have very few activities. The staff is nice overall. Communication with the family is pretty good, other than with the doctor. It's hard to get information to and from the doctor. My biggest problem is with their billing. I finally had to take them off of autopay. Their monthly invoice isn't clear and I have to sit down with them every month to go over it. I've caught errors/overcharges. I'm not sure I would recommend them to friends and family, maybe so depending on their loved one's needs.
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Response from Brookdale DeLand
October 26, 2022We appreciate you taking the time to share your feedback and are sorry to hear we are not meeting all of your expectations. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
Our family had a total of 20 children, grandchildren & great grandchildren. The room was set up & decorated beautifully. They accommodated our large crew very well. There were also plenty of cookies for the kids to decorate. They all had a blast. All staff were friendly & helpful!
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The staff is very caring. The activity director is wonderful with the residents.
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My 91 year old parents moved into Brookdale DeLand in August and they absolutely love everything about their new home - my Dad raves about the delicious food & what he calls 6 or 7 courses each meal & my Mom is enjoying her new friends and the courtyard. Everything they need fits in their apartment and they are enjoying all of the events. Thank you for all you do to make this such a special place. All of the staff is wonderful & make sure my parents feel at home - which they do. We couldn't be happier & highly recommend Brookdale DeLand!!
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My husband was a resident of Brookdale DeLand Memory Care for 4 months last year. In that time, he responded so well to the level of care that the staff provided that he was able to move home again. After living home for 15 months, it became necessary for my husband to return to Brookdale. He was welcomed back with open arms! Seeing so many familiar faces again really helped make the transition a smooth one.
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From our initial tour & throughout my husband's 3 week stay, everyone was very caring and concerned. The executive director, maintenance person were all hands on & approachable. I want to thank everyone for their help.
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I would definitely recommend talking with Brookdale DeLand and checking them out. The marketing director is superb, and one of the primary reasons we chose them. She has been extraordinarily helpful and friendly. The executive director is great as well. Management in general has been very quick to respond. My loved one seems to be getting all of the care that she needs and feels well taken care of. And I don't really hear complaints from her about the cleanliness or food overall. Moving into a social setting was an enormous change for her, and they seem to have really grasped the magnitude of that. They invite her to things, but they don't force her to go. And that has really changed her life. Now she even looks forward to activities at times.
Brookdale DeLand was definitely the most comfortable and homey facility that we looked at. I think that is due to the size, it is smaller. We were not able to afford it.
I was interested in Brookdale, it looked and seemed like a great facility. Everyone was very friendly and helpful during our tour.
When I go to visit I meet a lot of the new residents and they all seem to be getting good care and are satisfied. The prices have increased quite dramatically since she has been here. The administrative staff when I go in do give me a break down of all the charges and explain it to me. It has met the quality of care that we were looking for and we would recommend them.
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Brookdale Deland provides a safe, friendly, and calming environment for its residents.
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The administration at Brookdale is always accessible and extremely pleasant and approachable! I go into many communities and Brookdale is the absolute most pleasant, "homey" and friendly. The executive director has a 'hands-on' approach and I love that! The sales manager addresses everyone as if they are family. There's a true spirit of caring & family-like team approach with the staff overall. I would recommend Brookdale Deland to anyone considering an ALF and/or Memory care for themselves or a family member.
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Wonderful staff! I highly recommend that you go for a visit and really learn how enjoyable senior living can be.
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I think the main issue I have is they're not very medically oriented. You need to have a family member who can stay on top of the medical components - the therapies, making sure they follow through with doctors, medication changes - all medical components. On the dementia side, they weren't able to provide as much as they said they were going to be able to. They made it seem like it was a strain to have someone with a higher care level than marketing made it seem, and that I attribute to a patient to staff ratio concern. They went through a lot of changes with their business staff, and as such it's been four months, and I'm still waiting for a refund after moveout. So they're not on the ball business-wise. They lost marketing, they lost their executive director. It's unsettling what they're going through right now. When my loved one was transferred to the hospital, they immediately told the hospital they weren't taking her back, but they never had the courtesy of letting me know. They simply didn't want her because they could not maintain a care level as promised. I feel that they wanted the income of having a high care level resident, but they didn't want the long run of having to provide it. And it's very expensive. They have what they call a community fee, and I don't feel like you get your money's worth at all. It should have been lifted during Covid when everyone was being kept in their room anyway and there was no "community." But the patient care staff was extremely kind and warm, and helpful and hard working.
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See what the neighborhood has to offer and what’s nearby:
Brookdale DeLand offers Studio, 1 Bedroom and Semi-Private. Learn more.
Brookdale DeLand has received an average review rating of 4.2 based on 47 reviews. See all reviews.
Call (386) 736-8100 to reach a resident at Brookdale DeLand.
To reach a resident at Brookdale DeLand call: (386) 736-8100
4.6
(5 reviews)Studio, 1bd, 2bd, Semi-Private
Picture a comfortable, beautiful, maintenance-free life immersed in the simple elegance of a light, bright, and airy community enhanced by chef-prepared dining and customized, five-star service. Envision a vibrant community full of new friends and a compassionate, caring staff. Visualize this...
4.2
(59 reviews)Studio, 1bd, Semi-Private
Grand Villa is a gorgeous assisted living and memory care community that is located in sunny DeLand, Volusia County, Florida. Residents are able to enjoy getting in the pool or even going to the community library to get a good book to read. There are barbecue amenities that are available in the...
3.5
(3 reviews)Studio, Semi-Private
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.