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VERIFIED PARTNER

Brookdale Chenal Heights

1 Chenal Heights Drive, Little Rock, AR 72223

9.1
Review score
36 reviews
Add review
9.1
Review score
36 reviews
5 star
50%
4 star
28%
3 star
14%
2 star
0%
1 star
8%
See all reviews
8.7
Review score
26462 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Chenal Heights
Brookdale Chenal Heights community exterior
88 Photos available
11 Floor plan available
Brookdale Chenal Heights in google map

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Anonymous
-
Family/friend
5.0
Highly recommend Brookdale Memory Care
The nurses are fabulous, caring, and wonderful at keeping me informed of any concerns or changes. The CNAs are great, too. They're very kind and attentive. Occasionally, the weekend staff are a bit less consistent. Housekeeping is reliable and the food is really good. A few times a piece o

About the facility
Brookdale Chenal Heights

Spend your days doing what you love and let us take care of the rest, when you choose to reside at Brookdale Chenal Heights. Our skilled team caters to a variety of wants and needs, and provides assisted living services as well as memory care.

At Brookdale Chenal Heights, you can start by crossing chores off your to-do lists. Say goodbye to lawn maintenance, housekeeping, and meal preparation. Instead, prepare to participate in art classes with peers, plan a local adventure around Little Rock, join the community walking club, or check out the incredible InTouch travel program. InTouch at Brookdale showcases the outside world by using easy-to-use picture-screen prompts. It allows individuals with physical or cognitive limitations to experience and discover the world around them in a safe and virtual manner. Residents of Brookdale Chenal Heights can feel safe knowing staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. A secure outdoor courtyard and a 24-hour security system also help to promote safety.

Those in memory care receive gentle guidance and visual reminders to help them thrive and feel comfortable each day. Our community consists of one level, which makes for...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Chenal Heights

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Chenal Heights

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Compare

Brookdale Chenal Heights community exterior
Brookdale Chenal Heights

1 Chenal Heights Drive, Little Rock, AR 72223

Woodland Heights community exterior
Woodland Heights

8700 Riley Dr, Little Rock, AR 72205

Parkway Village
Parkway Village

14300 Chenal Pkwy, Little Rock, AR 72211

Wellington Woods Memory Care
Wellington Woods Memory Care

2201 Wellington Village Rd, Little Rock, AR 72223

9.1
Review score
36 reviews
9.1
Review score
36 reviews
5 star
50%
4 star
28%
3 star
14%
2 star
0%
1 star
8%
9.2
Review score
25 reviews
9.2
Review score
25 reviews
5 star
56%
4 star
24%
3 star
12%
2 star
8%
1 star
0%
9.0
Review score
20 reviews
9.0
Review score
20 reviews
5 star
70%
4 star
15%
3 star
15%
2 star
0%
1 star
0%
8.5
Review score
2 reviews
8.5
Review score
2 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for Brookdale Chenal Heights

9.1Review score36 reviews
9.1
Review score
36 reviews
5 star
50%
4 star
28%
3 star
14%
2 star
0%
1 star
8%
Brookdale
8.7
Review score26462 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Chenal Heights with 9.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Chenal Heights has 36 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
3.9
Friendliness
4.1
Care Services
4.0
Staff
4.6
Meals & Dining
4.2
Activities
4.0
Value for Cost
3.9
A Place for Mom has scored Brookdale Chenal Heights with 9.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Chenal Heights has 36 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score26462 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Anonymous - Family/friend
Memory Care
January 16, 2024
5.0
Verified Review
Highly recommend Brookdale Memory Care
The nurses are fabulous, caring, and wonderful at keeping me informed of any concerns or changes. The CNAs are great, too. They're very kind and attentive. Occasionally, the weekend staff are a bit less consistent. Housekeeping is reliable and the food is really good. A few times a piece of clothing hasn't returned from the laundry service, so just be sure to label all belongings. Move in was smooth. I would absolutely recommend Brookdale Memory Care to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Shannon - Family/friend
Assisted Living
August 17, 2023
5.0
Verified Review
Recommended
My loved one is currently a resident at Brookdale Chenal Heights and the experience here at this facility has been great. The meals are great and very accommodating to the residents. There are plenty of activities that are offered. The cleanliness and friendliness is great. The value for cost is good, I just hate that it's so expensive. I would recommend Brookdale Chenal Heights to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 13, 2023
5.0
Verified Review
Great Community
Very friendly staff who care about the residents, and work to help them adjust to living there. Very nice rooms, with a lot of space and storage. Business office very helpful with insurance requirements. Mom really enjoys the food.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
John M - Toured community
Assisted Living
March 14, 2023
5.0
This is home to our loved one
We have looked at nearly every assisted living in the Little Rock and surrounding area. There are very new facilities and of course the older ones. When we walked into Chenal Heights we knew immediately this was the place for mom. We were greeted with smiles, we were offered refreshments and our tour was great. It was not a planned visit, so we got to see exactly how the community operates when there is nobody watching. People were happy, laughing, engaged in activities, music playing. It was just a warm home like feeling. The staff was amazing, very attentive and focused on the care and love they showed each resident. I strongly feel like the older assisted livings that have been around for a while know what is important to families. We were not impressed with fancy marble floors and bistros other places touted. Brookdale has been around for a while and they know how to do Assisted Living right.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 30, 2023
4.0
Verified Review
Nice community but needs improvement
I picked this facility, because I looked at other communities, and it was close to my home. With the food, they don't do anyhting fresh, it's canned or prepacked, and cafeteria style. They don't have fresh fruits or veggies, and sometimes the food is hard. The activities is centered towards older residents, and my loved one is incredibly active. They are vey friendly, and they try to work with the families. It would be nice if they had better billing process.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
2
Activities
3
Value for Cost
3
Stacy - Family/friend
Memory Care
November 9, 2022
5.0
Verified Review
A Great Atmosphere for the Elderly
Everything has been great at Brookdale. They've gotten Mom straightened out health-wise, and she really enjoys it there. We feel really blessed with how great the staff are. The food is good, and they serve balanced meals. They also try to do what they can with the residents as far as activities - things like Holiday parties and awareness events for certain causes like breast cancer, etc.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
November 4, 2022
3.0
Verified Review
Poor security/non-trustworthy staff.
Be leery of staff/security, because my Dad was robbed while he was at lunch at Brookdale. He had over $200 stolen from his wallet in his apartment. We had to make a police report. The security is poor and cameras not working for over a year!
Cleanliness
3
Friendliness
4
Care Services
3
Staff
2
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Brookdale Chenal Heights
November 9, 2022
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
anonymous - Toured community
Assisted Living
September 12, 2022
5.0
Verified Review
Tour experience
Brokdale Chenal Heights seemed like a great place based off of our tour experience. It just had a different feel to it - the facility is a bit smaller and we were wanting a larger facility that offered more activities. This still seemed like a great choice though.
Robin W - Family/friend
Assisted Living
July 14, 2022
5.0
Verified Review
He does participate in some of the outings offered with the activities program. Very satisfied with the community and overall has been great for our loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
anonymous - Toured community
Assisted Living
June 21, 2022
5.0
Verified Review
Community Tour
We had a very nice tour at Brookdale Chenal Heights. I thought it was a wonderful place. The people looked very friendly, and the staff were friendly. We didn't choose them because it was almost too social for my mom. When we walked in, everybody was socializing out front at the fire place, and that's not her thing. It was also a newer facility, which I thought was beautiful and would have preferred. But she's the type of older person who actually wanted an older facility because it felt more homey to her.
anonymous - Toured community
Assisted Living
April 20, 2022
5.0
Verified Review
Community Tour
I thought Brookdale Chenal Heights was very nice. It was clean. It had an overall positive vibe. But they were the most expensive of all of the places we toured.
anonymous - Family/friend
Memory Care
January 11, 2021
3.0
Verified Review
Review of Brookdale
I would tell others that if you have a loved one seeking memory care, it is a small area with limited outside access. The other thing we have experienced is turnover of staff members, since she has been here there have been 3 directors of nursing. Despite the issues, she continues to want to stay here. The staff members here are very nice and the facility itself is pretty. If I call and need something they are very helpful and communicative.
Cleanliness
4
Friendliness
4
Staff
4
Care Services
3
Meals & Dining
2
Activities
4
Value for Cost
3
Christy Ward - Family/friend
Memory Care
December 10, 2020
4.5
Verified Review
Quality and pleasant atmosphere!
it is pretty expensive, but we think it is worth it. The care services seem to be pretty good, as well as the activities. We think the rooms are great, our loved ones room is perfect for him. We would recommend this community to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Carol - Family/friend
Memory Care
August 18, 2019
1.0
Stay away!
Please do not fall for their promises and written amenities. They make many promises about their staff and care but are really most interested in the money. Their food is terrible, some of the staff are good but there are also staff members that are uncaring and rough with patients. They do not understand memory issues. They may have a memory unit but they do not keep up with their memory patients in assisted living. You cannot depend on your loved one being watched over and to get their medications like prescribed by all the nurses. Stay away!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
2
Response from Brookdale Chenal Heights
September 10, 2019
Thank you for taking the time to provide us with your feedback. We would welcome an opportunity to discuss with you further and encourage you to reach out to our local management team.
Sharon W Brogden - Family/friend
Memory Care
November 26, 2018
0.5
Run away as fast as you can.
This place is bad news. They charged $4,905 for September, $85000ish for October, she moved out Oct 13 morning, They sent me a letter saying they had removed $1300ish too much for October. Did not get a check remittance. They want to remove more. She isn't even there. They have not given ANY full account of what services were provided for what amounts. They charged $450ish for meds. My mother is not on any meds. I can not say enough bad things. She fell 2 times. They left her walker across the room. They left her sitting in her chair at 830 at night and when I asked for help, they acted cold and unfriendly. They left her sitting in front of her room in her wheelchair with the door locked. My friend had to run all over the facility to find a person with the key. They look great but RUN AS FAR AWAY as you can. The $6300 cap on costs means nothing to them.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Betty and Jim Williams
Memory Care
November 6, 2018
4.5
best place for mom
My mother in-law is a resident and my husband and I could not be any happier with the level of care she is given. The staff is exceptional. My mother in-law was a shy lonely lady and she has become more outgoing and friendly. The director and his staff have made our family very safe and secure with our mothers care. We enjoy aactivities for the residents and church services. My mother in-law is enjoying a muchly enriched life style.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
November 22, 2017
4.0
Verified Review
Long term employees who care
The only reason why I didn’t chose this facility is because the location was not near my Mother’s doctor. Even though I didn’t pick this facility, I was still rooting for them. The woman who gave me the tour actually worked at this location and another sister location. She was telling me about all of the employees who have been here for 10 to 20 years and I was impressed. Brookdale must be a great employer if they are keeping their employees around for 20 years. I like that because it means that the employees actually want to be there and they will take great care of the residents. I would recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
August 23, 2017
4.0
Verified Review
A community for care
We turned this community for the care of my father. We liked the staff was nice. We did not like the atmosphere which needed to be up dated. The community did not have the feeling that my father would have liked. Families might consider a tour for the care for a family member and we would recommend a tour.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
May 8, 2017
3.0
Verified Review
Clean Community, Tour was Nice
We toured this community because we were looking for respite care options for my mother in law. It was a nice experience overall. The community was clean, and the staff was friendly. We did find another community that suited our needs better, but our tour of this community went well.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
February 7, 2017
5.0
Verified Review
Very happy!
I am pleased with the Brookdale Chenal Heights. They work well with my mother, who at first did not want to move in. They have helped her understand what they have to offer. I like that my parent's get regular meals and medications, and I know they are safe.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 36 reviews

Amenities
at Brookdale Chenal Heights

Healthcare Services

  • Memory Care
  • Medication Management
  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Restaurant Style Dining
  • Special Dining Programs
  • Pureed Meals
  • Room Service
  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Ground Floor Units
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Library
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Computer or Media Center
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Sensory-based Programs
  • Devotional Activities On-Site
  • Wine Tasting
  • Intergenerational Programs
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Activities On-site
  • Community Service Programs
  • Bible Study Group
  • Trivia Games
  • Birthday Parties
  • Art Classes
  • Karaoke
  • Devotional Activities Offsite
  • Christian Services
  • Holiday Parties
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Day Trips and Outings
  • Happy Hour
  • Live Well Programs
  • BBQs or Picnics
  • Pet-focused Programs
  • Stretching Classes

Neighborhoods
around Brookdale Chenal Heights

See what the neighborhood has to offer and what’s nearby:
Brookdale Chenal Heights in google map

Frequently Asked Questions
about Brookdale Chenal Heights

Brookdale Chenal Heights offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale Chenal Heights 9.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (501) 821-1555 to reach a resident at Brookdale Chenal Heights.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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