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Brookdale Chambrel Williamsburg

3800 Treyburn Drive, Williamsburg, VA 23185
8.8
Review Score
52 reviews

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Shelah - Resident/client
5.0
Very Nice Community

My husband and I are really enjoying living here at Brookdale Chambrel Williamsburg. What we really like the most about the community is how the food is prepared, it is prepared by a certified chef. Also the grounds that surround the community are very lovely.... Read more

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About the facility Brookdale Chambrel Williamsburg

Trade in your chores for a life filled with options and opportunities, at Brookdale Chambrel Williamsburg. Whether you’re seeking independent living, memory care, or assisted living services, you can expect support every step of the way throughout your unique journey. Even if your care needs, wants, or circumstances change, we’ll work with you to meet your needs here so you won’t have to worry about the hassle of moving.

Our team is available 24 hours a day, seven days a week to be alerted to any emergencies, plus we’ve installed a 24-hour security system for added protection. While we take care of the cooking, cleaning, and additional daily chores, you can spend your days soaking up the Illinois sun at the outdoor pool or planting your favorite flowers in the community garden. Concierge services are readily available to assist with your personal requests, and transportation assistance is offered for appointments, outings, and more.

You and your friends are encouraged to take full advantage of all that is offered here. From the gorgeous putting green and outdoor sports activities, to the fitness center, game room, and convenient salon, you can choose to stay active or simply relax.

Here, residents look forward to three home-cooked...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Chambrel Williamsburg is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Chambrel Williamsburg

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Tours at Brookdale Chambrel Williamsburg

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Amenities at Brookdale Chambrel Williamsburg

Community Details at Brookdale Chambrel Williamsburg

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Devotional Services Offsite

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Reviews
for Brookdale Chambrel Williamsburg

Write a Review
8.8
Review Score
52 reviews

Review Score

52 reviews
8.8

Out of 10


5 star

43%

4 star

45%

3 star

6%

2 star

2%

1 star

6%

A Place for Mom has scored Brookdale Chambrel Williamsburg with 8.8 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Brookdale Chambrel Williamsburg has 52 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.2

Care Services

4.1

Activities

4.3

Staff

4.7

Value for Cost

4.2

Overall Experience
22
23
3
1
3
Date Submitted
4
7
22
Reviewer
6
22
24
0
Care Received
13
30
9
1-20 of 52 reviews
Sort by

5.0
Shelah - Resident/client
Independent Living
May 15, 2023
Verified Review
Very Nice Community

My husband and I are really enjoying living here at Brookdale Chambrel Williamsburg. What we really like the most about the community is how the food is prepared, it is prepared by a certified chef. Also the grounds that surround the community are very lovely.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Resident/client
Assisted Living
April 24, 2023
Verified Review
Nice community

We have only been here for 2 -1/2 months and we are still finding our way, however what we really like about the Brookdale Chambrel community is that any questions and concerns we have had, have been answered and taken care of immediately with a smile. We haven't come upon an area that could be improved on. It really is a lovely place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
L P - Loved one of resident/client
Memory Care
April 19, 2023
Verified Review
Not What I Expected

The person in charge of the memory care unit told the family that we couldn't keep our PCP and I knew this wasn't true. The staff didn't like the fact that the doctor was running tests on our loved one due to the doctor not changing medications, like the staff wanted. The staff kept a piece of medical equipment to assist my loved one all the time, and the piece of medical equipment wasn't supposed to be used for more than 4 hours at a time. After a fall, the community sent my loved one to the hospital, and they contacted the family. After this incident the community told us that our loved one was going to have to have a personal caregiver to watch them. If this were to happen it would have increased the price substantially each month. The ER doctor got on a conference call with other doctors and all the doctors stated that the incidents didn't have anything to do with the medications my loved one was on. I ended up moving my loved one out of the community to try to assist my loved one further and provide the necessary care. I'm sorry I took my loved one to Brookdale.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

3

Response from Brookdale Chambrel Williamsburg

April 27, 2023

We take your comments seriously and appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.


4.0
Claudia - Loved one of resident/client
Independent Living
April 10, 2023
Verified Review
Nice community

My parents hate the food and their specials are rarely available, the food is also served cold. We gave the value for cost 3 stars based purely on the food. They do have nice activities going on for the residents, our loved ones just do not partake in them. We would recommend Brookdale Chambrel to other families based on our experience, it is a lovely place - just not the food.

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

4

Activities

5

Staff

5

Value for Cost

3


4.0
Anonymous - Loved one of resident/client
Assisted Living
December 12, 2022
Verified Review
Would recommend

I would recommend it

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
Eric - Loved one of resident/client
Memory Care
November 22, 2022
Verified Review
Our experience so far

We chose Brookdale Chambrel Williamsburg mainly because they were accommodating and the locaiton worked well for family. They are not proactive with communication on the care. I would tell others that you do have to stay on top of them and pry to get that information out of them, they do not just provide it. There have been a couple price increases and changes in what we have to provide since moving in. The staff really are great, we just have had a few issues. Overall I would recommend them to others with caution

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
October 5, 2022
Verified Review
tour review

Our family had an in person tour and it was a fantastic tour experience, it was such a nice facility they get 5+ stars. However on the tour we really did not see that many residents wandering the halls or being really active.


1.0
Anonymous - Loved one of resident/client
Assisted Living
September 16, 2022
Verified Review
Poor Choice

Cleanliness is good. some people are really nice and some have an attitude. The care services is terrible, and they are not doing everything that they should be doing. The food is not that great. I have had several issues, in which my loved one is not always being well groomed/not always getting showers. There is lack of communication, and administration does not always return calls on time. Overall, I would not recommend this place to anyone.

Cleanliness

5

Friendliness

3.5

Meals & Dining

3

Care Services

2

Activities

3

Staff

3.5

Value for Cost

2

Response from Brookdale Chambrel Williamsburg

September 22, 2022

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.


0.5
Anonymous - Loved one of resident/client
Memory Care
September 15, 2022
Verified Review
Not recommended

My loved one was in this facility and I would not recommend them. The room was never clean. The facility itself was beautiful, but the memory care unit was not good. One day when I walked in to visit my loved one, he was wandering the hallway and obviously lost. A staff member, who hadn't yet noticed that I had just walked in, was angry with him and kept yelling his room number to him. He was just standing there, lost and confused. On another occasion, we had come and taken him out for an outing. When we brought him back in the staff was shocked, they didn't even know he was gone! One of them actually said that out loud. I would not recommend this facility for memory care. I will say, right after we left they did have a change in management, so things may be different now.


5.0
anonymous - Loved one of resident/client
Memory Care
August 16, 2022
Verified Review
a nice caring community

Brookdale Chambrel is a very light, open, brighter and fresher community compared to the ones we had toured. It is very expensive but on par with other communities and we feel confident in saying we do not have to worry about our love one here. All of the day to day staff up to administration has been nothing but friendly and helpful since the beginning and that has not changed. They hare very accommodating and caring towards our loved ones. He does think the breakfast food is good. He does participate in some activities, but we have met with the activities coordinator and seen their monthly calendar and it all looks great. We would definitely recommend this community to other families based on our experience.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Independent Living
June 17, 2022
Verified Review
Stay Involved

Brookdale is a great place, as long as you stay involved. If you don't stay involved I would say that the care is still good, but little things may pop up that can make you a bit concerned. They don't communicate unless you ask them to, and when they do it's not consistent and is oftentimes spotty. I'll get calls regarding a crisis situation and then nothing else for the next 48 hours. I had to go down there once to speak to the overall director due to their of lack of communication. If you decide to move your parent(s) in a community, stay involved in their care. No one will take care of your loved one like you will. You'll expect a certain level of care that you may not receive unless you insist on it. Don't fall victim to putting your loved one in a place thinking it will be perfect, because it wont be. As much as I love Brookdale, they have 300+ residents, so it's kind of impossible to think that your individual loved one will receive that specialized 1 on 1 care. Again, it's a good place; it's very clean, has a very nice staff, the food is great, and they have a lot of great nurses and caregivers. Just make sure you stay involved, because you won't be satisfied otherwise.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

3


5.0
Cordelia - Resident/client
Independent Living
June 9, 2022
Verified Review
Highly recommend

I chose Brookdale Chambrel Williamsburg because I have family down here close by and my mother lived here for almost 10 years after my father passed so I was very familiar with the facility. They have a considerable range going from a 1 bedroom apartment to 2 bedrooms and they also have cottages separate from the main building. I have a one bedroom with a den and it is a great size for me. It has a lot of natural light and a screened in porch. It is a very convenient location in terms of shopping. It is right near a main drag of drug stores, grocery stores, etc. It is a historic area and so there is a lot to do. I was able to move in very quickly and the move in process was very easy and they were accommodating. I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


3.5
Anonymous - Resident/client
Assisted Living
May 13, 2022

The people and staff in this facility are wonderful with very few exceptions. It is an old facility and is in great need of expanding. I lived in a cottage that the kitchen was that of the 50's era. I moved because the price increase did not reflect the service.

Response from Brookdale Chambrel Williamsburg

May 17, 2022

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.


5.0
Mary Catherine - Resident/client
Independent Living
May 13, 2022

Brookdale Chambrel for us is a dream come true. After 10 years of cooking, cleaning, repairing and cleaning out. It seems unbelievable that our meals are provided each day and they are absolutely very delicious. Every two weeks our apartments are cleaned, vacuumed and dusted. Before moving to Brookdale, we were given advice to make sure the food (meals) are good - and they are super! There are staff who clean and others who come in to repair. The staff always smile and speak. There are many opportunities to make crafts and go out to eat.


5.0
Peggy C - Resident/client
Assisted Living
May 13, 2022

Safe, plenty of activities. Respect equally between residents and employees.


3.0
Janie C - Toured community
Independent Living
May 13, 2022
Verified Review
My Tour Experience at Brookdale Chambrel Williamsburg

This was an older community and not the right fit for me. I wanted something with larger apartments.

Response from Brookdale Chambrel Williamsburg

May 17, 2022

We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


4.0
BS - Loved one of resident/client
Independent Living
February 23, 2022
Verified Review
A wonderful local community for seniors.

I think it's a nice, safe, pretty community. There are lots of outdoor spaces, and those appeal to me. I don't like the idea of high rises where you don't have access to the outdoors. All the apartments here have access to balconies or porches, which is quite valuable to me. There seems to be an adequate amount of space, and certainly plenty of choices for food. I'm looking forward to when it opens up more again and becomes more social. They're doing what they can now, for instance once a week on Fridays. I think it will be better when they're able to go out into the community - to the library, to church, out to lunch, that kind of stuff. But that's not their fault.

Cleanliness

4.5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4.5


5.0
John L - Toured community
Assisted Living
January 28, 2022
Verified Review
My tour review

This was a good community and this was my second choice but my loved one wanted something smaller.


4.0
Chuck B - Toured community
Independent Living
November 8, 2021
Verified Review
My tour review

This community was very nice but for the cost there was another community that caught our attention that worked out better for my loved one.


5.0
Jacquelyn - Loved one of resident/client
Memory Care
October 21, 2021
Verified Review
The prefect place for our needs.

From the sales pitch, to the onboarding, to the continuous care, it has been consistent. We weren't sold one thing and then given something else. I feel very comfortable with the care they're providing. What I like about Brookdale vs. other places we looked at is they keep individuals with the same level of dementia together. For instance, my loved one has light dementia in the early stages, and she's with other people who are like her, not mixed in with people at all other levels.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


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Frequently Asked Questions about Brookdale Chambrel Williamsburg

Brookdale Chambrel Williamsburg offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Chambrel Williamsburg 8.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 220-1839 to reach a resident at Brookdale Chambrel Williamsburg.

To reach a resident at Brookdale Chambrel Williamsburg call: (757) 220-1839



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.