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Blackburn Lodge Seniors Residence

2412 Cleroux Crescent, Ottawa, ON K1W1C8

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Lisa Boulay - Loved one of resident/client
5.0
A Note of Appriciation

My parents moved into Blackburn Lodge 8 years ago (Dad passed in 2010) Mom considers the Lodge her home. She knows the staff and they know her and she receives splendid care. As Mom's needs have increased the staff at the Lodge have been there to support her. From house keeping, laundry, her meals and medical needs all are handled great care. My siblings and I know and trust that the staff provide Mom with kind and compassionate care. They are also available to us to discuss and consult with as changes in care are needed. My sincere compliments and thanks to the devoted staff at Blackburn Lodge! You give our family something priceless; peace of mind.... Read more

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About the facility Blackburn Lodge Seniors Residence

Blackburn Lodge Seniors Residence in Ottawa, Ontario is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

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Amenities at Blackburn Lodge Seniors Residence

Health Care Services

Ambulatory Care
Diabetic Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided

Facility Amenities

Common areas

Indoor Common Areas

Activities

Devotional Activities Offsite
Activities On-site

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Reviews

for Blackburn Lodge Seniors Residence
3.5(3 reviews)
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5.0
Lisa Boulay - Loved one of resident/client
Independent Living
January 19, 2016
A Note of Appriciation

My parents moved into Blackburn Lodge 8 years ago (Dad passed in 2010) Mom considers the Lodge her home. She knows the staff and they know her and she receives splendid care. As Mom's needs have increased the staff at the Lodge have been there to support her. From house keeping, laundry, her meals and medical needs all are handled great care. My siblings and I know and trust that the staff provide Mom with kind and compassionate care. They are also available to us to discuss and consult with as changes in care are needed. My sincere compliments and thanks to the devoted staff at Blackburn Lodge! You give our family something priceless; peace of mind.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Blackburn Lodge Seniors Residence

January 19, 2016

Thank you so much Lisa for such kind remarks. We feel like your mother is a part of our family.


4.0
Marie MacDonald - Loved one of resident/client
Independent Living
January 14, 2016
Starting Out 2016 – With a Whole Hearted Thank you to the team at Blackburn Lodge.

Starting Out 2016 – With a Whole Hearted Thank you to the team at Blackburn Lodge. After my mom fell in late 2011, she was not able to return to her home. I had the daunting task of looking for a home for her at a Retirement Residence. I selected three Retirement Residences, based on my mom’s budget, the environment at the residences, the quality of answers to my questions and the location. My mom looked at all three and chose Blackburn Lodge. It’s coming up on 4 years now and my mom tells me on our daily calls that she is so very happy at Blackburn Lodge. I live over 3000 miles away and I feel confident and comforted that my mom lives in a very caring environment. The team are skilled, thoughtful and caring and I continue to see examples of their going well beyond to support my mom. If I raise something that needs attention, the team is opened to dialogue . I find them responsive and the necessary actions are scheduled as soon as possible. My mom also finds the activities are inclusive and welcoming and she is encouraged to participate. She regularly takes her walker out to the park across the street in the summer months to that she can enjoy the outdoors. When I visit, I often join my mom in the dining room for some tasty well-balanced meals, with the other residents, and I find the atmosphere very friendly. My mom’s friends in the Ottawa area enjoy visiting her at Blackburn Lodge, either in her room or for a meal in the dining room. My mom tells me that she wants to spend the rest of her years at Blackburn Lodge, due to the caring and attentive environment created by the team there. This says a lot. I'm so glad that my mom continues to enjoy her life at Blackburn Lodge. It really provides me with a great deal of comfort to know she is so well taken care of and that she is content. So, many thanks to the team at Blackburn Lodge for your thoughtfulness and continuous caring for my mom.

Cleanliness

4

Friendliness

4

Care Services

5

Activities

4

Value for Cost

4

Response from Blackburn Lodge Seniors Residence

January 14, 2016

Thank yo for those kind words. I will pass on the compliments to the people who deserve them -- the staff.


1.5
Brian - Resident/client
Independent Living
July 7, 2015
DON'T GO HERE

While I only stayed there one year, but I found that the food was the biggest waste of my money. Many times I had to pass on certain things on my plate because they were badly prepared or cold when they arrived at my table. They seem incapable of preparing frozen vegetables properly, and meat dishes were most times, completely lacking in any taste what-so-ever. It resulted in my having to make weekly trips, even in the middle of winter, in my wheelchair, to replace the food I had to leave on my plate. Lastly, do not be fooled by the low price for the room, anything and everything extra costs the resident money. A testament to the Directors overwhelming desire to balance the books with "user pay" fees.

Cleanliness

3.5

Friendliness

4

Care Services

4

Activities

2

Value for Cost

2

Response from Blackburn Lodge Seniors Residence

January 12, 2016

Brian made positive comments about our housekeeping and nursing departments in a review he posted on another website. We thank him for that; however, some of his comments here are misleading. Brian came to us in poor health, recuperated so well and was able to return to a regular apartment (not another retirement community) after 14 months. We wish him well. Brian did have issues with the meals as do 2 other residents at the moment. 92% of residents are generally satisfied with meals, many very satisfied. Brian's biggest problem with preparation was the fact that, like most retirement homes, we cook with low sodium products and add no salt when cooking for the benefit of the many residents with heart problems. Salt is available on every table. His comment about "extra costs" is surprising given that, in 14 months, he only ever had 2 extra costs on his monthly statement. One was a $25 mobile blood clinic charge which we paid on his behalf and charged back to him. The other was the annual $125 charge for optional air conditioning which is explained to all residents at admission. All items which generate extra charges are clearly listed on our web site and in our contracts as required by Provincial law. David Porter, Manager


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Frequently Asked Questions about Blackburn Lodge Seniors Residence

Blackburn Lodge Seniors Residence has received an average review rating of 3.5 based on 3 reviews. See all reviews.

Call (613) 837-7467 to reach a resident at Blackburn Lodge Seniors Residence.

To reach a resident at Blackburn Lodge Seniors Residence call: (613) 837-7467



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.