Blackburn Lodge Seniors Residence

My parents moved into Blackburn Lodge 8 years ago (Dad passed in 2010) Mom considers the Lodge her home. She knows the staff and they know her and she receives splendid care. As Mom's needs have increased the staff at the Lodge have been there to support her. From house keeping, laundry, her meals and medical needs all are handled great care. My siblings and I know and trust that the staff provide Mom with kind and compassionate care. They are also available to us to discuss and consult with as changes in care are needed. My sincere compliments and thanks to the devoted staff at Blackburn Lodge! You give our family something priceless; peace of mind.

Starting Out 2016 – With a Whole Hearted Thank you to the team at Blackburn Lodge. After my mom fell in late 2011, she was not able to return to her home. I had the daunting task of looking for a home for her at a Retirement Residence. I selected three Retirement Residences, based on my mom’s budget, the environment at the residences, the quality of answers to my questions and the location. My mom looked at all three and chose Blackburn Lodge. It’s coming up on 4 years now and my mom tells me on our daily calls that she is so very happy at Blackburn Lodge. I live over 3000 miles away and I feel confident and comforted that my mom lives in a very caring environment. The team are skilled, thoughtful and caring and I continue to see examples of their going well beyond to support my mom. If I raise something that needs attention, the team is opened to dialogue . I find them responsive and the necessary actions are scheduled as soon as possible. My mom also finds the activities are inclusive and welcoming and she is encouraged to participate. She regularly takes her walker out to the park across the street in the summer months to that she can enjoy the outdoors. When I visit, I often join my mom in the dining room for some tasty well-balanced meals, with the other residents, and I find the atmosphere very friendly. My mom’s friends in the Ottawa area enjoy visiting her at Blackburn Lodge, either in her room or for a meal in the dining room. My mom tells me that she wants to spend the rest of her years at Blackburn Lodge, due to the caring and attentive environment created by the team there. This says a lot. I'm so glad that my mom continues to enjoy her life at Blackburn Lodge. It really provides me with a great deal of comfort to know she is so well taken care of and that she is content. So, many thanks to the team at Blackburn Lodge for your thoughtfulness and continuous caring for my mom.

While I only stayed there one year, but I found that the food was the biggest waste of my money. Many times I had to pass on certain things on my plate because they were badly prepared or cold when they arrived at my table. They seem incapable of preparing frozen vegetables properly, and meat dishes were most times, completely lacking in any taste what-so-ever. It resulted in my having to make weekly trips, even in the middle of winter, in my wheelchair, to replace the food I had to leave on my plate. Lastly, do not be fooled by the low price for the room, anything and everything extra costs the resident money. A testament to the Directors overwhelming desire to balance the books with "user pay" fees.