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7 Kendall Pond Road, Derry, NH 03038
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3030 Floor plans available
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Sandi J
-
Sibling of resident/client
4.0
Facility is clean with lots of activities. Staff is exceptional.
The facility is very clean. The staff is friendly and attentive. The meals are good. There are a lot of activities. Don't force me to use 200 characters for a review.
About the facility Holiday Birch Heights
Craftsman-style architecture with charming lap siding and brilliantly landscaped grounds embrace you at Holiday Birch Heights — a Holiday Retirement community located in Derry, New Hampshire. Enjoy your morning coffee while reading the newspaper in homey common areas, or take in the fresh air while strolling along the outdoor walking paths. Holiday Birch Heights strives to provide residents with the services and amenities they need in order to live a low-stress lifestyle. This pet-friendly community is only a short drive away from local restaurants, shopping districts, and other attractions.
Great Place to Work Institute has honored Holiday Birch Heights with certification as a Great Place to Work® for their 2022-2023 awards.
Community Services and Amenities
Experience a new type of freedom at Holiday Birch Heights, where friendly associates take care of the chores for you with weekly housekeeping and light linen services. Delicious, chef-inspired meals are served in the quaint, restaurant-style dining room, filled with an abundance of natural light from the large windows lining the cream walls. Without the stress of maintaining a household, you’re able to focus more time towards rediscovering past hobbies and pursuing new interests. Complimentary transportation services are even provided, so you can explore the greater Derry area...
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Senior living options offered
Independent Living
Pricing for Holiday Birch Heights
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Independent Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Holiday Birch Heights
7 Kendall Pond Road, Derry, NH 03038
Windham Terrace
3 Church Road, Windham, NH 03087
All American Assisted Living at Londonderry
1 Button Drive, Londonderry, NH 03053
The Residence at Salem Woods
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9.4
Review score
112 reviews
9.4
Review score
112 reviews
5 star
64%
4 star
25%
3 star
7%
2 star
3%
1 star
1%
9.3
Review score
19 reviews
9.3
Review score
19 reviews
5 star
69%
4 star
26%
3 star
0%
2 star
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1 star
0%
9.2
Review score
39 reviews
9.2
Review score
39 reviews
5 star
64%
4 star
21%
3 star
5%
2 star
5%
1 star
5%
9.2
Review score
36 reviews
9.2
Review score
36 reviews
5 star
63%
4 star
28%
3 star
3%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Holiday Birch Heights
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Memory Care
Meals & Dining
- Room Service
- Guest Meals
- Restaurant Style Dining
- Gluten-free
- Meals Provided
- Low / No Sodium
- Vegetarian
- No Sugar
- Professional Chef
- International Cuisine
- Vegan
Room Amenities
- Kitchenette
- Ground Floor Units
- Wheelchair Accessible Showers
- Private patio, deck, or balcony
- Wi-Fi/high-speed internet
- Garden View
- Cable or Satellite TV
- Bath Tubs
- Handicap Accessible
- Respite or Short Term Stays Offered
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
- Transportation at Cost
- Uncovered Parking
- Covered Parking
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
Common areas
- Outside Patio
- Central Fireplace
- Library
- Meeting Room
- Indoor Atrium
- Private Bath
- Barber Shop
- Beauty Salon
- Indoor Common Areas
- Computer or Media Center
- Outdoor Common Areas
- TV Lounge
Recreational areas
- Fitness Center
- Piano or Organ
- Raised Garden Beds
- Arts and Crafts Center
- Movie or Theater Room
- Game Room
Services
- Beautician
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Housekeeping
Languages spoken
- Spanish
- English
- American Sign Language
Activities
- Live Well Programs
- Visiting Chaplain or Priest
- BBQs or Picnics
- Visiting Rabbi
- Live Musical Performances
- Bridge Club
- Book Club
- Holiday Parties
- Wii Bowling
- Happy Hour
- Cooking Classes
- Activities Off-site
- Karaoke
- Devotional Activities Offsite
- Cards / Pinochle Club
- Walking Club
- Dances
- Catholic Services
- Bible Study Group
- Current Events Club
- Art Classes
- Protestant Services
- Cooking Club
- Other Religious Services
- Community Service Programs
- Trivia Games
- Birthday Parties
- Devotional Activities On-Site
- Reminiscence Programs
- Activities On-site
- Gardening Club
- Wine Tasting
- Intergenerational Programs
- Choir / Singing Club
- Brain fitness / Dakim
- Stretching Classes
- Quilting or Sewing Club
- Educational Speakers / Life Long Learning
- Christian Services
- Resident Band or Musicians
- Live Dance or Theater Performances
- Day Trips and Outings
- Yoga / Chair Yoga
- Community Service Organizations
Reviews
for Holiday Birch Heights
Write a review
A Place for Mom has scored Holiday Birch Heights with 9.4 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Holiday Birch Heights has 112 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.5
Meals & Dining
4.2
Activities
4.4
Value for Cost
4.4
A Place for Mom has scored Holiday Birch Heights with 9.4 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Holiday Birch Heights has 112 reviews with an average "overall experience" of 4.5 out of 5.
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1-20 of 112 reviews
Sandi J - Family/friend
Independent Living
March 6, 2025
Facility is clean with lots of activities. Staff is exceptional.
The facility is very clean. The staff is friendly and attentive. The meals are good. There are a lot of activities. Don't force me to use 200 characters for a review.
Brandi - Family/friend
Independent Living
February 26, 2025
Our Uncle's pleasant community experience
Layout for leisure activities is perfect; opportunities for outings, enjoyment and gatherings are abundant. I would absolutely recommend this community to other families! as long as they do not require daily nursing care and assistance with ADL's in which they would need private duty nursing. Fox Rehab on the premises is great. It was perfect for [name removed] as long as he could maintain independence and we appreciate the BH staff sincerely
Anonymous - Family/friend
Independent Living
January 31, 2025
Highly recommend
We chose Birch Heights because the location is close to family, the price was right, and the value for everything included was great. All of the staff have been super helpful. I highly recommend this facility to others.
Judy V - Family/friend
Independent Living
December 5, 2024
Holiday Birch Heights is Friendly and Clean
The staff has been very helpful in accommodating in meeting the needs of my Mother. The dining room and food have not disappointed. There is always something going on there, activities of all kinds as well as entertainment.
Anonymous - Resident/client
Independent Living
November 12, 2024
Holiday Birch Heights review
My overall experience was positive but one minus was having to park my car outside - definitely a minus in the winter. There are a small number of garage spaces but these are only available if a resident dies or moves and the waiting list is long. Also there are four floors and only one small elevator. Poor planning on the architect's part. Very clean, well-managed facility. Very friendly and helpful staff. This is really a good facility for people who are still ambulatory. I noticed too many people who were moving in when they were really in need of more assistance than was provided. Meals were excellent and dining was fine. However if one needs to have meals delivered to their apartment there's an extra charge. The meal schedule wasn't good for me. Breakfast hours were too late for me because I needed to be at my parish by 7:30 so I had to make my own breakfast. Activities were well-planned and interesting but I didn't have time to engage in many of them. This facility is not a good choice for someone with limited resources. The monthly rent was raised when I lived there and it proved to be too much for some of the residents and they had to move to a different place.
I really liked the staff at Birch Heights and the apartment was nice. However I found it a bit too "cliquey" for me. That's not unusual for congregate living but too many people didn't seem to have a group that welcomed them and invited them to share a table or an activity.
Birch Heights works best for folks who are ambulatory (With or without a cane, walker or rollator) but might not be good for an elderly person who needs support services unless their insurance covers those needs). That's what makes these decisions so difficult for families trying to make a good choice for a loved one without a support system. I know my experience was different because I was still an employed person. I'm glad that you're there to help people make an informed decision for themselves or a loved one.
Anonymous - Family/friend
Independent Living
August 16, 2024
Our families experience
Holiday Birch Heights is an excellent place. Yes, I would recommend this community to other families based on our experience so far. My Mom seems content. She also made new friends.
Cathy B - Family/friend
Independent Living
August 1, 2024
Birch Heights Review
Staff are extremely helpful and friendly. Any problems that arise are handled quickly and efficiently.
Apartments are ample in size. Clean and well kept Housekeeping is done weekly. Laundry facilities (2 per floor) are well maintained and clean.
Anonymous - Family/friend
Independent Living
July 23, 2024
The grounds are beautifully maintained.
There is always something going on for activities.
It is what you make of it. Many choose to stay in their rooms, but if you choose to participate, there are things to do.
Jane P - Family/friend
Independent Living
July 18, 2024
Holiday at Birch Heights Independent Living.
Holiday at Birch Heights has just the right community for our Mom. She moved up here, her home state of NH, from her condo in Florida, where she was close by one of our sisters and her family.
With the support of our larger family up here, Mom acclimated quickly!
One important note: Mom and I found the ‘happiest’ residents are those who have ‘regular’ family visits.
Anonymous - Family/friend
Independent Living
April 24, 2024
Wonderful Facility with Great Staff; highly recommended!
It's a very comfortable and inviting environment for the value...easy to interact and make new friends with so many different types of age levels and abilities of residents there. Core management & activity staff is amazing and works very hard to ensure residents are welcomed and encouraged to interact and participate in various fun activities. Food service could use some help as they become short handed but this is always an area of need in long term care...the management never hesitates to pitch in and help in the dining room to get meals out as quickly as possible. Also if my uncle needs additional help with individual care or cleaning there are a few very wonderful ladies who are available in the building nearly every day seeing other residents, it's an extra fee, but not unreasonable. Also they have Fox Rehab who has an office onsite to assist folks coming out of hospital who may need additional help to get stronger without even having to leave Birch Heights!
Anonymous - Family/friend
Independent Living
April 23, 2024
Do Your Homework First
Stay away. Independent living isn't the accurate description. The staff promoted the place as a friendly independent facility that will give your loved one an opportunity to engage in new friendships, continue old friendships and improve their quality of life being free from having to make meals, clean, and do homeowner upkeep. What we realized after starting our mom there is that it is far from the truth in most ways. The folks living there were not living independently and were dealing with mental and physical decline issues that were not healthy for others. There was not enough staff to cover activities, very little activities were engaging and those that sounded interesting were run by residents with control issues who were not kind or compassionate for newer residents to join. Mom didn't fit. People were mean to her and berated her. She was very discouraged. They decided to remodel areas doing away with the chapel. They re-carpeted hallways in the evening hours telling residents to be in their rooms after dinner so as not to be in the way. A man entered my mother's apartment after 11pm, she was sleeping and called out. He turned the light on. He apparently had a key to her apartment. He mentioned he was carpeting outside her door. She told him to leave and he did. The explanation we were given was that they would look into this event. No answer ever was given nor an apology. The 3 months from our contract was coming up so we gave notice as per the contract and gave them a move out date which we had to change. They took rent for the month of August and didn't have the courtesy to pro-rate us when she did actually physically move out. Perhaps it was just not my mother's style of living or her status as independent was no longer valid-she had to have my sister drive an hour to set up medicines for the week or two but started to fail to take them as instructed. My sister cleaned her bathroom weekly and remade her bed. They would occasionally send someone to make the bed but didn't teach them how to put a set of sheets on a bed. They were supposed to clean the bathroom and refresh the towels each week. It did not happen. The food selection was horrible for her taste. She disliked the cliques of residents. For the cost per month it was not what we had been promised. She moved to an assisted living near my sister's home for less per month and has been doing quite well there.
Response from Holiday Birch Heights
May 9, 2024
Your feedback is important to us. I have shared your comments with the General Manager, and she would appreciate the opportunity to discuss them further. Feel free to email me at CustomerService@AtriaSeniorLiving.com if you would like to be put in touch.
Anonymous - Family/friend
Independent Living
April 16, 2024
Birch Heights comments
The Internet is absolutely horrible, and my mom barely gets any hot water in her room
They need to be more mindful of those with special dietary requirements.
Anonymous - Resident/client
Independent Living
March 14, 2024
The friendliest facility
the availability of the bus is great, but more trips would be so much better. like shopping at a mall, where you can go and do things. i personally would like to see something after dinner like an easy game.
Anonymous - Family/friend
Independent Living
February 5, 2024
happy with Birch Heights, highly recommended, a great place for retirement living
Birch Heights gets all 5 stars! We have been very pleased with the experience. I have heard nothing but great things about the place and the employees from my loved one. I would definitely recommend this facility to those looking for independent living.
Anonymous - Family/friend
Independent Living
January 31, 2024
Birch Heights
All of the staff at Birch Heights were wonderful and patient.
Sometimes the cleaning ladies did not show and there were no substitutes
Overall I would recommend this facility to others.
Anonymous - Family/friend
Independent Living
December 8, 2023
Birch Heights
You really need to visit Birch Heights to appreciate it!
LG - Family/friend
Independent Living
December 8, 2023
My aunt loves it!
My aunt was struggling to maintain her home and the stairs were getting harder for her to maneuver. The nieces and nephews were getting burnt out from trying to manage our own families and trying to keep our aunt in her home. We did some research and found Birch Heights for her. She was really pushing back but we had a calm and constructive talk with her and convinced her that if she wanted to remain independent longer that her home was doing her (and her family) a disservice. She reluctantly agreed to move to Birch Heights, but within a couple of weeks she settled in, had new friends and was socializing...which she was lacking being isolated in her home. She needed to stop driving and now she can just hop on the shuttle bus for errands and field trips. We also like that all meals and housekeeping are included and if things change with her health we can hire private homecare aides to support her as well.
Chris - Family/friend
Independent Living
November 29, 2023
A Pleasant Place To Age
I moved my dad to Birch Heights from Florida to be closer to family. At first he was resistant to the idea of being with the "old folks" but soon realized how much he enjoyed the conversations at mealtimes with the "like-minded" people who shared his interests and had gone through the loss of a spouse. He says he "fits right in" with the "old folks" because he's realized he's one of them.
Cathy - Family/friend
Independent Living
October 6, 2023
The perfect place for mom
My mother is currently a resident at Holiday Birch Heights and overall things have been great for her at this facility so far. However, three weeks after she moved in, major updates and construction started. This is still ongoing and is disruptive. Thus why I rated the value for cost at a three. The staff and the housekeeping are very good. Any problems appear to be handled promptly. With the exception of the construction going on, I would highly recommend Holiday Birch Heights to others. The food, according to my mother, is very good. The staff is very friendly and welcoming. The move in process was very smooth and easy. the only problem is, there's only one elevator and it gets tied up at meal times.
April - Family/friend
Independent Living
October 5, 2023
Review for Holiday Birch Heights
We picked this community because of the location, price and resources. Check it out.Thank you so much for your help. I am recommending your agency!
Neighborhoods around Holiday Birch Heights
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Frequently Asked Questions about Holiday Birch Heights
Holiday Birch Heights offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Holiday Birch Heights 9.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (603) 425-7755 to reach a resident at Holiday Birch Heights.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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