5550 Old Jacksonville Hwy, Tyler, TX 75703
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us.
The employees and residents are very friendly. The staff is very nice and patient when our loved one is not remembering correctly, and also with the family when we're dealing with that. They're very understanding dealing with someone with memory deficiencies. The building is always very clean, no odor or anything. The apartments are cleaned once a week, and I really like that. I like that we don't have to worry about our loved one getting hurt. We know that our loved one is safe here. We haven't observed any weight loss, so we know our loved one is getting sufficient nutrition. Some meals the option may not be a favorite, but other meals our loved one says it was really good that day. The activities are enjoyable. The cost is high, but the peace of mind is worth it. This is a very good place, I would highly recommend Azalea Trails.
From November to July was wonderful for us. Starting in July there was a staff member who brought in COVID and the community wasn't able to handle in combating this for the residents. Due to this we had to move my loved ones to another community. Azalea Trails offered lots of activities for the residents; however, they didn't promote these activities. I feel corporate was trying to get as much money out of the residents as possible.
We chose Azalea Trails for the memory care unit for my MIL. She had Lewy Body Dementia. We were given a great song and dance about how wonderful it would be and that they could provide the level of care she needed. The marketing, website, tour and talks were great but we soon realized they were all a lie. They were not able to provide the level of care promised. Workers did not like their job and it showed. There was no compassion and love just sighs and grunts and anger that they had to take care of her. We would be told she had gotten a shower yet all of her towels we sent were still on the shelf clean? How do you give someone a shower and not use her towels and her hair isn't wet. I could go on and on... The director was serving two rolls as someone was on maternity leave so they were short staffed and very little supervision. Yes this was during a pandemic, but like others have said, you can still provide good care during a pandemic. All we wanted was Azalea Trails to d
My mother happy and content in this community. the staff is very responsive and open to feedback. Overall we are very happy with them. The room sizes are very nice, she likes the food most of the time. I would recommend this community
- Fun environment - I feel safe here - 24 hour staffing - I am very pleased living here
Beautiful place! Very home-like feel! Friendly staff. Love the courtyards and amenities.
My parents live at this community and I want to thank the staff at Azalea Trails for all they do. They shower each resident with love and care.
Best nurses and care in Tyler, TX.
Great place to live. Friendly community.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.