Azalea Trails Assisted Living and Memory Care

5550 Old Jacksonville Hwy, Tyler, TX 75703

About the community

Enjoy thoughtful amenities and kindhearted care at The Waterford at West Bend in charming West Bend, WI, known for its numerous historic sites and countless recreation options. We offer a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. Built along the banks of the picturesque Milwaukee River, our community boasts a walking path that encircles the building and hardwood floors for Assisted Living residents. Socializing with neighbors, family members and friends is effortless with our cozy sitting room and private dining area, while our apartment homes are ideal for privacy when desired. For the benefit of our residents, apartments feature a variety of convenient amenities and our community features include a beauty salon/barber shop, library and a spa. When residents want to go out on the town, scheduled courtesy transportation is available to local shopping and dining destinations as well as attractions such as the Museum of Wisconsin Art, West Bend Labyrinth Garden and Washington County Fair Park & Conference Center, known for hosting the Washington County Fair in addition to regular craft fairs and other exciting events. Our Assisted Living and Memory Care community in West Bend, WI is staffed 24 hours a day...

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Azalea Trails Assisted Living and Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at
2 Bedrooms
Starting at
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.


Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Physical therapist
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Meals & Dining

Meals provided

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered

Community Amenities

Transportation & parking

Resident parking available
Complimentary transportation


Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas



Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Outdoor walking paths

Primary language spoken by staff



Devotional activities on-site
Devotional activities offsite
Happy hour
Live musical performances

Reviews of Azalea Trails Assisted Living and Memory Care


(29 reviews)

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Care services




Meals & dining




Value for cost



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1-10 of 29 reviews

June 30, 2021
anonymous - Toured community
My Review of Azalea Trails Assisted Living and Memory Care

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us.

March 15, 2021
Cathy - Child of resident/client
Great Peace of Mind

The employees and residents are very friendly. The staff is very nice and patient when our loved one is not remembering correctly, and also with the family when we're dealing with that. They're very understanding dealing with someone with memory deficiencies. The building is always very clean, no odor or anything. The apartments are cleaned once a week, and I really like that. I like that we don't have to worry about our loved one getting hurt. We know that our loved one is safe here. We haven't observed any weight loss, so we know our loved one is getting sufficient nutrition. Some meals the option may not be a favorite, but other meals our loved one says it was really good that day. The activities are enjoyable. The cost is high, but the peace of mind is worth it. This is a very good place, I would highly recommend Azalea Trails.

January 11, 2021
Beth - Child of resident/client

From November to July was wonderful for us. Starting in July there was a staff member who brought in COVID and the community wasn't able to handle in combating this for the residents. Due to this we had to move my loved ones to another community. Azalea Trails offered lots of activities for the residents; however, they didn't promote these activities. I feel corporate was trying to get as much money out of the residents as possible.

December 16, 2020
Amy H - Child of resident/client
Not what it appears

We chose Azalea Trails for the memory care unit for my MIL. She had Lewy Body Dementia. We were given a great song and dance about how wonderful it would be and that they could provide the level of care she needed. The marketing, website, tour and talks were great but we soon realized they were all a lie. They were not able to provide the level of care promised. Workers did not like their job and it showed. There was no compassion and love just sighs and grunts and anger that they had to take care of her. We would be told she had gotten a shower yet all of her towels we sent were still on the shelf clean? How do you give someone a shower and not use her towels and her hair isn't wet. I could go on and on... The director was serving two rolls as someone was on maternity leave so they were short staffed and very little supervision. Yes this was during a pandemic, but like others have said, you can still provide good care during a pandemic. All we wanted was Azalea Trails to d

November 24, 2020
Diane - Loved one of resident/client
a loving place for my mom

My mother happy and content in this community. the staff is very responsive and open to feedback. Overall we are very happy with them. The room sizes are very nice, she likes the food most of the time. I would recommend this community

July 29, 2020
Dr. Wendell Denman - Resident/client
Verified Review
Review of Azalea Trails

- Fun environment - I feel safe here - 24 hour staffing - I am very pleased living here

July 28, 2020
Susan Travis - Toured community
Verified Review
Review of Azalea Trails

Beautiful place! Very home-like feel! Friendly staff. Love the courtyards and amenities.

July 28, 2020
Mike and Mary Redman - Loved one of resident/client
Verified Review
Review of Azalea Trails

My parents live at this community and I want to thank the staff at Azalea Trails for all they do. They shower each resident with love and care.

July 24, 2020
Bill Blowers - Resident/client
Verified Review
Review of Azalea Trails

Best nurses and care in Tyler, TX.

June 4, 2020
Sue Corbin - Resident/client
Verified Review
Review of Azalea Trails

Great place to live. Friendly community.

Frequently Asked Questions

Azalea Trails Assisted Living and Memory Care offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Azalea Trails Assisted Living and Memory Care has received an average review rating of 4.7 based on 29 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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