Atria Hacienda

I work in the healthcare arena and really like the Hacienda. From the point you enter the building, you feel like it is home. Everyone is so friendly and the residents all share how happy they are with the food and activities. I have toured at different times of the day and residents are always out and participating—not isolating in their apartments. Having seen many of the competitors, I cannot think of referring anywhere else!

I recently visited a friend that resides at the Atria Hacienda. She relocated there as she was finding it overwhelming to cook. She lost a tremendous amount of weight and was forgetting to take her medicine for her blood pressure. I my friend does not have any family in the area. She is so happy here and has even gained some of her weight back! She loves the bingo and happy hour! I do not mind visiting her at the Atria Hacienda as it is not like a lot of other places I have seen. She is so happy! She tells everyone how happy she is now!

I toured this community for my mom who is suffering early stages of memory loss. I was out at ease by the fellow residents that reside there sharing how happy they were residing there. My mom needs assistance with her meds and a her meals prepared for her. The residents that I seen were all sharing how great the food is. My mom will be moving in in January, 2023 and is really looking forward to it1

I love the Atria Hacienda. My mom is so happy there. She loves the food and activities. I am at peace knowing my mom is safe, cared for by the excellent staff. I would highly recommend this community if you too want your loved one happy!

I have a friend who lives at Hacienda and she loves it. The staff is very kind and caring and there’s always something to do. I highly recommend this place and would move in myself. They also have great food!

Overall a great experience i i found it tto be clean and well run¡¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I moved my mom into Atria Hacienda a few months ago and she couldn't be happier. The residents are so friendly she made friends right away and is involved in so many activities. They also have great food and provide 3 meals a day.

My mom loves Atria Hacienda! She didn't want to leave home but now wishes she would have done it sooner. The staff is very friendly and the food is outstanding. We highly recommend this community.

This was a very comfortable community. The staff were friendly and they had good food. I am very hopeful with making the adjustments. They have activities like music, a movie theater where they play movies twice a day. Also the memory care unit is able to participate, they have games work out classes and more for the residents to do there is a fairly busy schedule during the day.

If you have an question or concerns, they get back to you really quickly, at most by the next day. One of the best parts is a couple girls at the front desk - they are amazing. They know all your needs and will take care of anything for you. My dad is a stickler about food, and he thinks it's really good here. It does take a long time to get the food out, sometimes up to 45 minutes, but if you're patient, it's served fresh, and it's cooked well. Most of the caregivers are really great. I just wish sometimes they could get there a little quicker to help.

The meals and dining service is sometimes a hit or a miss, but now that most of the covid restrictions have gone away there are so many activities going on during the day. I would recommend this community to other families after the families have done their own research.

They were grossly understaffed in the memory care unit. They had no activities to speak of. I had to hunt down staff all the time to get help for my husband. And sometimes I found the staff sitting and watching television. I had to hire my own caregivers for the tune of over $[fee removed] for the first week, because they couldn't take care of him. The food was okay - that's the best I could say about them. One of the staff members said that the Biden administration gave all the caregivers $20,000, so they all just left. And she was the only one who stayed. So the administration in Washington may have caused the understaffing. It may not always be that way.

The staff members at Atria Hacienda are super friendly, and we really like the layout of our loved ones apartment. We were able to have a sample meal when we first came to check out the community and it was very good. They have many activities for residents to participate in, but not many that our loved one enjoys doing.

We chose Atria Hacienda because it was a top rated one in the area and I felt this culture fit my mothers personality more and it was more affordable. It is very organized and there are a variety of people here so it is easier to make friends. It is a larger facility, it is a community within itself. They give residents a daily sheet that they slide under your door with the activities that are available during the day. The food is outstanding here and she really enjoys the meals. I would recommend to others looking.

I would tell others to look into the community. It is a nice place to be at. I think it is worthwhile. They are starting to lessen the restrictions as long as you have been vaccinated.

Atria is a wonderful place to live. Everyone (employees and residents) are very friendly and helpful. A new resident is made to feel right at home here. There are many classes to participate in and crafts of your choosing. At mealtime you have a menu with a variety of options. Culinary staff always make an effort to please you.

I've been very happy with the community. They have done a great job at communicating with the family on COVID regulations. The activities have been limited. Prior to COVID, they would have religious services, therapy dogs, games, musicians, and other activities for residents. The food has been limited to in room for the residents with disposable utensils. The staff is very friendly, and has specialized training on how to care for residents with memory care conditions. My loved one seems very happy here.

Great experience with [name removed]. Requested a tour of Atria in Palm Desert and found the place to be very friendly and accommodating. [name removed] was professional and was able to answer my questions without hesitation. I look forward to having my loved one come see Atria.

My grandparents have been living here for two years and I hear nothing but positive remarks about their living situation. All of the staff members are so friendly and genuinely care about my grandparents. I know they are in good hands and they enjoy all the amenities that Atria offers. Whenever I visit I always notice how clean everything is. This is important, especially in the times of Covid. It’s reassuring to see on my own and hear from my grandparents that they are taken care of so well.