Atria Hacienda

The staff members at Atria Hacienda are super friendly, and we really like the layout of our loved ones apartment. We were able to have a sample meal when we first came to check out the community and it was very good. They have many activities for residents to participate in, but not many that our loved one enjoys doing.

We chose Atria Hacienda because it was a top rated one in the area and I felt this culture fit my mothers personality more and it was more affordable. It is very organized and there are a variety of people here so it is easier to make friends. It is a larger facility, it is a community within itself. They give residents a daily sheet that they slide under your door with the activities that are available during the day. The food is outstanding here and she really enjoys the meals. I would recommend to others looking.

I would tell others to look into the community. It is a nice place to be at. I think it is worthwhile. They are starting to lessen the restrictions as long as you have been vaccinated.

Atria is a wonderful place to live. Everyone (employees and residents) are very friendly and helpful. A new resident is made to feel right at home here. There are many classes to participate in and crafts of your choosing. At mealtime you have a menu with a variety of options. Culinary staff always make an effort to please you.

I've been very happy with the community. They have done a great job at communicating with the family on COVID regulations. The activities have been limited. Prior to COVID, they would have religious services, therapy dogs, games, musicians, and other activities for residents. The food has been limited to in room for the residents with disposable utensils. The staff is very friendly, and has specialized training on how to care for residents with memory care conditions. My loved one seems very happy here.

Great experience with [name removed]. Requested a tour of Atria in Palm Desert and found the place to be very friendly and accommodating. [name removed] was professional and was able to answer my questions without hesitation. I look forward to having my loved one come see Atria.

My grandparents have been living here for two years and I hear nothing but positive remarks about their living situation. All of the staff members are so friendly and genuinely care about my grandparents. I know they are in good hands and they enjoy all the amenities that Atria offers. Whenever I visit I always notice how clean everything is. This is important, especially in the times of Covid. It’s reassuring to see on my own and hear from my grandparents that they are taken care of so well.

The staff has been fantastic during this challenging time. They have accommodated us as best as possible and now that the residents can utilize the amenities it really has improved my mom's state of mind as she can interact with her friends. Keep up the good work Hacienda!

[name removed] of Atria took a difficult time with difficult decisions and made the process extremely pleasant. [name removed] is a true asset to your team. Thank you Atria for taking care of my Mother and thank you [name removed] for your kindness and compassion.

The people here the most helpful and caring All my needs are meet I can’t imagine being any better place

My parents have resided @ the community for over a year and everything has been wonderful. The times right now are challenging but they have done a fabulous job managing the situation with clear weekly communication. I hope all of the restrictions start the ease as it is such a nice community with outstanding food and staff.

It has been a great place for my my aunt and uncle. They have been really nice to them and go out of their way to meets all of their needs. They have been really wonderful. The food is good and I was pleasantly surprised. I would highly recommmend community to other families.

It is a wonderful facility and the care was exceptional. My mom's only interaction was with staff though. The food was fine. They had a really nice restaurant with good choices of meals. The place had a lot to offer someone who would want to participate in it things. The staff was good and very nice to my family. We chose this community because we felt it was a very nice place for them and offered many options. It is a great community for those who are somewhat active and offer great care.

Unfortunately, since my parent moved into this facility, and over the past 2 years, the level of care and attention to details- number of staff, food quality, cleanliness- has been deteriorating. The manager of the facility turns his head to ignore these changes, he is also argumentative!

I am thankful the caring and kind Atria Staff. My new family and friends who have my stay here so pleasurable. Most of all for the employees who dedicate themselves to making sure were happy and healthy

Everyone at Atria is special in their own way. When we moved in, we were both a bit scared of what "Senior Living"; entailed. Luckily, the staff at Atria made the transition easy, and fun! From the smiling receptionists, to the hard working servers, the welcoming activities team, the helpful housekeepers/caregivers we knew this is where we were supposed to be. We are grateful for all of you.

I'm grateful for everyone in the Atria staff here at the facility. We are well cared for, respected, and our needs are always met. We have a great group of caregivers, servers, receptionists, and housekeepers who make sure we get 5 star treatment every day. Great job everyone!

This is not the place it used to be All they care about is the dollar Almost all of the good staff has left The new Nurse doesn't have a clue

This place used to be goon. With new staff and nurse all they care about is making money not the residents

More worried about making money rather than treating their tenants with respect New nurse is awful