Atria Encinitas

We really like Atria. However my experience with the administration side has been less than desirable. First of all, they went back on their initial written contract within 3 days of it. I did get them to come to a compromise. Then another complete failure (from my point of view, on their part) to communicate the new agreement. Forcing me into another compromise with them. All of which was an unnecessary waste of everybody's time. And an aggravation I could easily have done without.

I want to be here! [Name removed] is a treasure and showed us two apartments. They were brand new! These are smaller apartments although this encourages being out and involved in fun activities. It seems the food and the exercise is special here as well as the staff!

My Mother stayed here for a respite stay. There were issues. Transportation was too limited to be of service, the food was limited, boring and focused on cost not quality, and when the staff was called for help they took too long to arrive if the came at all. The wrist bands didnt work the first week and no one even checked for be sure they worked. The staff did not resolve issues when presented by the resident. I had to intervene. This place is not for an active resident. My Mother said the activities were almost like those for children. Positives include Netflix in the main room, staff were polite, happy hour, they allow pets, accommodations were nice, and nice residents. Overall, it wasnt bad and it was affordable.