Ascension Living Via Christi Village - Ridge

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

This was the place we selected. The facility is very new, has good light, etc. The staff seemed very friendly and experienced and there many activities to help our family member stay engaged.

WOULD NOT RECOMMEND!!!!! MY FATHER IN LAW HAS BEEN AT THE WICHITA, KS, RIDGE RD FACILITY FOR 3 WEEKS, HE’S HAD EXACTLY 3 SHOWERS, THE LAST ONEN WE HAD TO ASK FOR MULTIPLE TIMES. PRIOR TO HIS LAST SHOWER HE HAD BEEN WEARING THE SAME CLOTHING FOR 4/5 DAYS. TONIGHT HIS HEADPHONES HAVE BROKEN AND D/T VISITATION RESTRICTIONS WE CANNOT TAKE HIM A NEW PAIR. THE NURSE ON DUTY WILL NOT ALLOW FOR ANYONE TO MEET US AT THE DOOR FOR THEM. MORE OFTEN THAN NOT WE WERE MET WITH RUDENESS OR JUST PLAIN IRRITATION. I HAVE BEEN A NURSE, AS WELL AS A CNA, IN THE LONG TERM/SKILLED NURSING SETTING AND KNOW HOW THINGS WORK! I HAVE PERSONALLY MADE HIS BED ALL BUT 2 DAYS OF HIS STAY. I HAVE CALLED THE FACILITY ON A COUPLE OF OCCASIONS AROUND 6AM OR SO AND HAD TO CONTINUE CALLING UNTIL SOMEONE ANSWERED. I WAS TOLD THAT THEY WERE BUSY GIVING REPORT. WE HAVE HAD TO CALL AND ASK FOR SOMEONE TO CHECK ON HIM BECAUSE HE HAS CALLED US AND NO HAS ANSWERED HIS CALL LIGHT. OUTSIDE OF A COUPLE OF THE AIDES AND NURSES, ON UNIT B-1 OR 1-B (NOT EXACTLY SURE HOW THEY REFER TO THE UNIT) WE ARE NOT HAPPY. WE DID NOT FEEL AS THOUGH MY FATHER IN LAW WAS GETTING THE CARE AND CONSIDERATION THAT HE DESERVED. NOR WERE A COUPLE OF THE OTHER RESIDENTS THAT MAYBE NEEDED A BIT MORE ATTENTION BECAUSE THEIR MEMORY WAS’NT THAT OF OTHERS. I WILL NEVER RECOMMEND A VIA CHRISTI FACILITY TO ANYONE.

The tour was very good at the Via Christi Village Ridge. The staff was friendly and they did a good job letting us know what they could provide for our loved one. We chose another community that was a better fit for our budget.

If you are looking for a Rehab Facility, do NOT even consider this place! Wouldn't recommend to ANYONE! *No Structure, NO one in charge, staff very disconnected *Did not use medical belt to move very WEAK patient *Bar talk at Nurses station, very UN professional *Patient finished meal, asked to return to room...was told the aides went to lunch, just wait until they return. * Did not take bandage off the incision as Dr. ordered, they were reminded 4 days later, and said it was no big deal. *Did not bring the food asked for at mealtime. later said patient can't have that food...Well, come ask if she would like something ELSE!! *Bus scheduled for patient DR. APPT was scheduled an hour LATER than the appointment! *Patient , age 83, off food, (trouble with swallowing after surgery) for 12 days...when she could eat again, the RN said "Eat as much as you possibly can!" Really? Crispy fried chicken & Mashed Pot. with gravy, 2 glasses of milk AFTER 12 DAYS of no food, or water, only small ice cubes. Then...later nausea for 5 days...until FAMILY asked for nausea medication!!

I am happy with the care at this community. The staff is very caring and helpful. The food is good and a nice variety to choose from. The community is always clean. They are offered to be involved with the activities, but they have not been in the community very long. We would recommend this community to other families.

My mother is over there right now and it's great. The facility itself is really nice, and that's one of the things that appealed to us most. It's a home feeling, not a nursing home feeling. They're very friendly there as well, and they're giving good service for the money. 5 out of 5.

The staff here at Cornerstone Ridge is amazing. They have a very good reputation. The location is very convenient for us because it is close by. The staff is very attentive with my mother and is probably there a little more then she would like, but she needs the assistance. There is currently some remodeling going on so there is a lot of construction. They are building a new skilled nursing wing. We are very happy with Cornerstone and would recommend them to anyone.

Super nice facilities! I did not see a lot of interreaction, socializing among staff or residents. Activities seemed somewhat limited.