Artis Senior Living of Wilmette

The facility is clean. The care seems decent but I know it's very hard to find top-of-the-line care people I've met are kind I live in California and it is in Chicago so I don't spend a ton of time there.

Moved my 94 yo mother from another facility to Artis of Wilmette about a year ago. The improvement in her care was immediately recognizable. She was much more participatory in group activities, she was engaging with other residents and staff. Her Care Team and Care Providers are outstanding. They provide her the care that we had always hoped for, while communicating well with the family. As she has transitioned into Hospice Care, the staff has adapted well to her new requirements and needs, interacting well with my mothers Hospice Care Physician and Nurses. Grateful for the care that Artis provides.

I have no idea what the food tastes like and my mother can never remember what she eats. I have concerns with the facility doctor billing unnecessary blood tests. I have cancelled all future physical therapy visits because I have no idea what they do and my mother can't recall ever attending a session. I requested some Kleenex for my mother's room and it still was not delivered after one week. Her laundry basket disappeared the first week she moved in and has never been recovered. Have no idea how her laundry is processed! She is missing shoes. Tells me today that someone else was in her bed awhile back. There is a great lack of communication between your employees keeping me informed of my mother's life and needs.

We are so fortunate to have Artis in our lives. Dad is thriving here. Safety is our utmost priority and the care received at Artis is outstanding. Care team is excellent, facility is lovely and the team is top notch. Do not hesitate to come to memory care at Artis of Wilmette. Your loved one will likely thrive in the supportive environment.

Artis saved us in the middle of a crisis with my father who has dementia. He is now doing so well there. It's like he is his old self again. It is nice knowing that he can go outside by himself and still be safe. He loves doing all the different activities.