Arbor Terrace Naperville

The staff are very good and they all know my mother in law and address her by name. In fact, when I visit, they greet me by my name as well. Since COVId-19, they have keep us up to date with how they are handling things , such as, delivering meals to the residents rooms and offering hallway activities. She does say that she misses eating in the dining room with other residents though. We looked at other places and chose Arbor Terrace because of the location and the availability of a private room. She feels that it is a friendly and caring place and she really loves it there and so do we.

Very impressed. Friendly staff and nice facility. Definitely on the short list

My mother has been at Arbor Terrace for about 8 months. This was a brand new facility and unfortunately they are still ramping up and not fully staffed. Mom has been spending way too much time in her room without enough afternoon and early evening activities to attend. They are too short staffed to provide residents reminders about upcoming activities, or assist residents to get to activities. Since the facility is brand new, they need more time to get established, and get staff in programs in place to properly care for residents that need extra assistance.