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Arbor Terrace Naperville

2920 Leverenz Rd, Naperville, IL 60564

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Wendy - Loved one of resident/client
5.0
Enjoying Life

Because of the social events and friendly staff, my loved one has made some wonderful new friends. They were hesitant the first few weeks and stayed in their apartment, but with the staff's encouragement to eat in the dining room and attend the activities, they soon called Arbor Terrace their home. The nursing and CNA care is excellent. My loved one still feels independent living in an apartment, but it's comforting for them and for us to know that they are being well taken care of.... Read more

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About the facility Arbor Terrace Naperville

For over 30 years, we’ve dedicated The Arbor Company to fostering relationships that matter, delivering high-quality care services, and providing resources that bring comfort to residents and their family members. At Arbor Terrace Naperville, you’ll find an array of amenities and care services that offer access to a lifestyle designed for your health and happiness. In our cozy, modern community offering assisted living and dementia care options, you can be confident that we’ll be here no matter how unique your needs and preferences are.

Enjoy a variety of shopping, dining, and entertainment options while living in Naperville, Illinois. Our thriving neighborhood boasts not only the scenic Riverwalk, but also acres of parks, museums and tours, local golf courses, farmers markets, and plenty of festivals and events happening throughout the year. Conveniently located off Route 59 and less than an hour to Chicago, you’ll find it easy to travel around Naperville and the surrounding areas.

Amenities and Services

Arbor Terrace Naperville provides the highest quality of assisted living care services in the Naperville, Illinois, area including innovative memory care services. We also provide dedicated neighborhoods, Bridges and Evergreen, for residents living with Alzheimer’s and dementia where every aspect of our memory care services program...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Arbor Terrace Naperville is a community within The Arbor Company properties. See all The Arbor Company communities.

Pricing for Arbor Terrace Naperville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Arbor Terrace Naperville

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Computer or Media Center

Recreational areas

Arts and Crafts Center
Fitness Center
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews for Arbor Terrace Naperville

4.3
Write a Review

Cleanliness

4.5

Friendliness

4.6

Meals & Dining

4.7

Care Services

4.3

Activities

4.3

Staff

4.9

Value for Cost

4.1

Overall Experience
8
2
1
0
1
Date Submitted
2
5
5
12
Reviewer
3
8
1
0
Care Received
6
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1-12 of 12 reviews
Sort by

5.0
Wendy - Loved one of resident/client
Assisted Living
August 30, 2022
Verified Review
Enjoying Life

Because of the social events and friendly staff, my loved one has made some wonderful new friends. They were hesitant the first few weeks and stayed in their apartment, but with the staff's encouragement to eat in the dining room and attend the activities, they soon called Arbor Terrace their home. The nursing and CNA care is excellent. My loved one still feels independent living in an apartment, but it's comforting for them and for us to know that they are being well taken care of.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from Arbor Terrace Naperville

September 8, 2022

Wendy, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!


5.0
BB - Loved one of resident/client
Assisted Living
July 26, 2022
Verified Review
Outstanding Facility

We love Arbor Terrace Naperville! As my mom's caregiver, this facility is outstanding.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Arbor Terrace Naperville

August 2, 2022

Hi BB, thank you so much for your positive comments about Arbor Terrace Naperville! Please don't hesitate to reach out if there's anything additional we can do for you or your mom!


4.0
Bob M - Resident/client
Assisted Living
March 28, 2022
cover all

[name removed] in engagement is very attentive and always goes the extra mile to make people happy. she's not all talk, she is action! I have lived her for 18 months and this is my home for life.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from Arbor Terrace Naperville

May 12, 2022

Bob M, we really appreciate your feedback! Thanks for taking the time to share your experience. Please let us know if there's anything more we can do; we're happy to help!


5.0
Walter K - Resident/client
Assisted Living
March 28, 2022
Love the people

The help looks after me perfectly, you are someone here. They care about me, they are responsive and they respect me. The nurses are attentive and caring. They check on me, especially [name removed] the nurse.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Arbor Terrace Naperville

May 12, 2022

Walter K, your satisfaction is our top priority. Thank you for taking the time to let the world know about your positive experience, and please let us know if there's anything more we can do! Have a great day!


4.0
Richard H - Resident/client
Assisted Living
March 24, 2022
Very nice place

Nurses are very attentive and I'm always invited to activities all the time. Costs are a bit high however.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from Arbor Terrace Naperville

May 12, 2022

Hi Richard H, thank you for sharing this positive review. Please don't hesitate to let us know if there's anything more we can do!


5.0
Mark B - Loved one of resident/client
Memory Care
September 21, 2021
Verified Review
A Great Place for Mom or Dad

The value I found to be a highlight of the facility. You definitely get value for the dollar spent. The team members actually had personalities. The CNAs and nurses that I was exposed to truly cared for the individual and were patient with family members. The facility, from optics to cleanliness to amenities, is a very nice place as compared to other settings, which can sometimes be institutional. I am a relatively hard scorer on surveys. They did a very nice job. I would say I asked many questions in the interviewing process. I listened to their feedback, which actually lived up to what they said they would do. They had many opportunities for the residents to get engaged if they chose to participate. There was always something going on throughout the day. And they also had, even with Covid going on, some activities that were outside of the building. I would have no problem recommending this facility to anyone. One of our family members mentioned she would go here if she ever needed services like this. They really did a very nice job. There's a lot that impressed me. During the sales process, they were open and honest, and then they really delivered when it came down to my mother living there and situations that arose. They had an empathetic ear. If something needed to be changed a little bit, they worked with the family. There were a couple of very minor hiccups, but you can't expect anything to be prefect. They really did a very nice job. They have a tweener program called Bridges, that bridges the gap between assisted living and memory care. It's a great option for people who are not able to be by themselves in assisted living, but are not yet ready to go into full dementia care. I found that to be very unique, and it fit my mom perfectly. She was able to have the independence of assisted living with the oversight of dementia care. I thought that was so unique. and it worked out very well for her.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Arbor Terrace Naperville

December 21, 2021

Mark B, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Arbor Terrace Naperville. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a gre at day!


5.0
Doug - Loved one of resident/client
Assisted Living
April 12, 2021
Verified Review
A Very Engaging Community

They have been delivering food to the resident's rooms during the pandemic. Arbor Terrace just opened dining room, and started slowly with one meal, and now up to all three meals in shifts in the dining room. The community just started activities back up for the residents to participate in. All of this is within the last 5 weeks. I thought the communication was very good during the lock down due to the pandemic.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Arbor Terrace Naperville

December 29, 2021

Hi Doug, we are very happy to have provided you with such a positive experience! Thank you for leaving us this review!


3.0
anonymous - Loved one of resident/client
Memory Care
June 24, 2020
Verified Review
Over promised under delivered

I feel they over promised what they could provide in physical care. The food was good. The room sizes were good. There was a disconnect between the nursing staff and the director of nursing in terms of patient condition.

Cleanliness

4

Friendliness

4

Care Services

2

Activities

3

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Memory Care
May 6, 2020
Verified Review
A friendly, caring place

The staff are very good and they all know my mother in law and address her by name. In fact, when I visit, they greet me by my name as well. Since COVId-19, they have keep us up to date with how they are handling things , such as, delivering meals to the residents rooms and offering hallway activities. She does say that she misses eating in the dining room with other residents though. We looked at other places and chose Arbor Terrace because of the location and the availability of a private room. She feels that it is a friendly and caring place and she really loves it there and so do we.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3


5.0
anonymous - Toured community
Memory Care
December 6, 2019

Very impressed. Friendly staff and nice facility. Definitely on the short list

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Arbor Terrace Naperville

May 9, 2020

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again for the great review!


1.0
anonymous - Loved one of resident/client
Memory Care
June 3, 2019
Facility is still too new

My mother has been at Arbor Terrace for about 8 months. This was a brand new facility and unfortunately they are still ramping up and not fully staffed. Mom has been spending way too much time in her room without enough afternoon and early evening activities to attend. They are too short staffed to provide residents reminders about upcoming activities, or assist residents to get to activities. Since the facility is brand new, they need more time to get established, and get staff in programs in place to properly care for residents that need extra assistance.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
Sheila Thorse - Loved one of resident/client
Memory Care
April 29, 2019
Great experience at Arbor Terrace

My mom has lived at Arbor Terrace since June, 2018. It was a very difficult decision to move her into an assisted living but, in spite of significant in home care, it became obvious that she needed more supervision and more opportunity for socialization. I had visited and spoken with representatives from all the local assisted living centers in the area and decided on Arbor Terrace. We have been very happy with our decision as is my mom. She is more active physically and socially. The staff is very supportive of her and me. There has also been very little turn over in staff, which is great! I would recommend Arbor Terrace.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4.5


Neighborhood around Arbor Terrace Naperville

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Arbor Terrace Naperville

Arbor Terrace Naperville offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Arbor Terrace Naperville has received an average review rating of 4.3 based on 12 reviews. See all reviews.

Call (630) 835-0030 to reach a resident at Arbor Terrace Naperville.

To reach a resident at Arbor Terrace Naperville call: (630) 835-0030



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To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.