Arbor Terrace Mountainside

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14 Reviews

• (11)

  A Place For Mom

• (3)

  SeniorAdvisor.com

My son chose Arbor Terrace Mountainside because he thought the facility was nicer and closer to my home than other places. The room sizes are small, but it is just enough for what I need. they also have other options on room sizes. The food has gone downhill due to the virus. The red meat has been cut down. I would recommend this facility.

Before COVID, I would see my Mom two or three times a week. The staff is always friendly and helpful. They always take excellent care of my Mom. If there are any changes in my Mom’s status the staff always calls. The staff is there for my Mom during her most difficult times. The transition from independence to needing help is not easy. Many seniors are confused. I know my Mom is kept safe and is well cared for at Arbor Terrace at Mountainside. I do not regret moving my Mom into Arbor Terrace at Mountainside. I am especially grateful that staff was fully committed in preventing a COVID spread.

Shortly after Arbor Terrace opened in Mountainside NJ in 2018, my mother moved there from another assisted living facility. Mom moved because Arbor was more affordable, given her particular needs. We were very happy with Mom’s previous residence, but Arbor has been a step up in every way. (1) Unlike other assisted living facilities, Arbor Terrace has THREE communities: Assisted Living (independent), BRIDGES (mild dementia), and Evergreen (advanced dementia). My mom is in Bridges, which is perfect for her. While she is free to socialize, eat, and share activities with the Assisted Living residents, things are arranged so that it’s often more CONVENIENT to hang out with the Bridges gang. This promotes friendships among the Bridges folk. AND it makes it easy for the staff to give them extra attention. It’s brilliant. (2) It’s been my experience that everyone working at Arbor Terrace Mountainside genuinely cares about the residents. I mean EVERYBODY. They demonstrate extraordinary alertness, energy, dedication, caring, and compassion. During the Covid-19 crisis, they worked some serious magic to keep all the residents healthy. It definitely feels like the Arbor staff and my family are all on the same team, working hard to take the best possible care of my mom. (3) Nursing director [name removed] and visiting physician [name removed] are excellent. (4) The food at Arbor Terrace is very good. I’d be happy to eat there myself everyday. (5) Funmeister [name removed] and his crew are inspired! The engagement activities are many and varied. Mom loves the fact that they show a great movie every night. (6) The building is gorgeous, new, and well-maintained. I particularly love the Bistro area of the lobby – Mom and I hang out there, playing Scrabble, snacking, and interacting with the passersby. The coffee and snacks are freshly made. (I come for my mom, but I stay for the muffins.) (7) The management never coasts; they are constantly making changes to improve things. They hold quarterly meetings to solicit input from families and keep them informed. (These became biweekly Zoom meetings during the Covid-19 crisis.) The executive director [name removed] is very approachable.