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American House Bartlett

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3345 Kirby Whitten Rd, Bartlett, TN 38134

8.9
Review score
52 reviews
Add review
8.9
Review score
52 reviews
5 star
40%
4 star
33%
3 star
15%
2 star
4%
1 star
8%
See all reviews
8.6
Review score
2425 reviews
55 facilities
For pricing & availability:
(866) 374-4058
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American House Bartlett
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American House Bartlett
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Child of resident/client
5.0
Review for American House Bartlett
Our experience has been very good. The staff is very professional and understanding. We would definitely recommend this community.

About the facility
American House Bartlett

American House Bartlett is an assisted living community that is conveniently located near all the great shopping and cultural attractions that the vibrant city of Bartlett, Tennessee has to offer. Residents in this maintenance-free community can relax in cozy common areas or enjoy the fresh air in the courtyard and community gardens.

Services and amenities at American House Bartlett include chef-prepared meals served in a restaurant setting, a robust calendar of activities, fitness classes, and regularly scheduled entertainment. There is even an on-site beauty salon and barbershop for residents who would like to be pampered and stay looking their best!

State Classification

American House Bartlett is an assisted care living facility (ACLF), which in the state of Tennessee is a facility that provides assistance with non-medical activities of daily living, administration of typically self-administered medications, and medical services subject to the limitations of these rules to residents. An assisted care living facility may provide care to residents with dementia or Alzheimer’s.

Tennessee Facility Inspection Reports

Related Articles:

A Delicious Diabetic Diet Plan for Seniors

A Guide to Assisted Living Services and Amenities

ADLs and IADLs: An Essential Guide for Seniors

Senior living options offered

Assisted Living

Pricing
for American House Bartlett

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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at American House Bartlett

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American House Bartlett
American House Bartlett

3345 Kirby Whitten Rd, Bartlett, TN 38134

Great Southern Senior Living
Great Southern Senior Living

1869 Pisgah Rd, Cordova, TN 38016

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Village at Primacy Place

6015 Primacy Pkwy, Memphis, TN 38119

StoryPoint Germantown
StoryPoint Germantown

6300 Briarcrest Ave, Germantown, TN 38120

8.9
Review score
52 reviews
8.9
Review score
52 reviews
5 star
40%
4 star
33%
3 star
15%
2 star
4%
1 star
8%
10
Review score
11 reviews
10
Review score
11 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
45 reviews
9.2
Review score
45 reviews
5 star
52%
4 star
33%
3 star
11%
2 star
4%
1 star
0%
9.1
Review score
12 reviews
9.1
Review score
12 reviews
5 star
76%
4 star
8%
3 star
8%
2 star
0%
1 star
8%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
--
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

2

Memory Care, Residential Care Home

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at American House Bartlett

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Professional Chef
  • Meals Provided

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Library
  • Indoor Common Areas
  • Central Fireplace
  • Main Street Shops
  • TV Lounge
  • Barber Shop
  • Outside Patio
  • Outdoor Common Areas
  • Private Bath

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Activities

  • Day Trips and Outings
  • Trivia Games
  • Forever Fit
  • Live Well Programs
  • Cooking Classes
  • Gardening Club
  • Art Classes
  • Activities On-site
  • Devotional Activities Offsite
  • Wine Tasting
  • Yoga / Chair Yoga
  • Stretching Classes

Reviews

for American House Bartlett

8.9Review score52 reviews
8.9
Review score
52 reviews
5 star
40%
4 star
33%
3 star
15%
2 star
4%
1 star
8%
American House
8.6
Review score2425 reviews55 communities
Write a review
A Place for Mom has scored American House Bartlett with 8.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, American House Bartlett has 52 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.1
Care Services
4.0
Staff
4.4
Meals & Dining
4.0
Activities
3.9
Value for Cost
4.0
A Place for Mom has scored American House Bartlett with 8.9 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, American House Bartlett has 52 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
American House
8.6
Review score2425 reviews55 communities
Logo for American House
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 52 reviews
LaTausha Frazier Brown - Family/friend
Assisted Living
September 17, 2024
1.0
Under staffed and unprofessional
American House Bartlett will tell you what you want to hear and do the opposite. The bus hasn't moved for the past 4-5 months. The residents don't receive the 2 snacks in the contract. There is no nurse during the night shift so residents take night medications during dinner. Also, residents miss medication doses, along with nurse never checking vitals. Night shift employees never check on the residents every 2 hours, don't change the bed or residents if wet, and don't pickup the residents if they fall. The front desk receptionist don't speak. The door alarm goes off every time they open it so they decide to leave the door unlocked verses repairing the problem. The carpet is dirty. They ask residents to bring their own cup with a straw to meals; however, the staff never wash the cup and often pour new beverage over the old. Residents don't receive showers, the rooms are not cleaned often, and the trash over flows before someone removes it. The staff talks about their problems aloud, e
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
1
WP - Family/friend
Assisted Living
August 1, 2024
5.0
Verified Review
Review for American House Bartlett
Our experience has been very good. The staff is very professional and understanding. We would definitely recommend this community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Bartlett
August 13, 2024
WP, thank you for your 5-star review of our community! We appreciate your feedback!
Anonymous - Family/friend
Assisted Living
June 4, 2024
4.0
Verified Review
American House Bartlett review
Everyone there was very nice! Especially [name removed] and [name removed]. I don't know what we would've done without them. She said the best meal she had was the first day she was there. I think they changed chefs or something. She also complained that she had chicken almost every meal.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from American House Bartlett
June 13, 2024
Thanks so much for your feedback! We appreciate you being open and honest with us.
Mike - Family/friend
Assisted Living
May 28, 2024
5.0
Verified Review
Highly Recommended
I truly believe that American House Bartlett has added years to my mother's life. Her life at home was holding her dog alone and watching tv all day. Now, she has a wide variety of friends to hang out with. She just celebrated her 96th birthday that they made a big deal out of. They have a doctor that makes house calls there weekly that she thinks the world of. They have monthly family night with a theme. All family members are welcome to come and have dinner. We bring the great grandkids on that night. We bring her dog every Tuesday to visit. It makes her day along with the other folks there and the staff. She loves her room there, the staff and her newly made friends. I highly recommend American House Bartlett for anyone's elderly loved ones!
Cleanliness
4
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from American House Bartlett
May 31, 2024
Mike, your kind compliments mean the world to our team at American House! It is our pleasure to serve our residents and their families each and every day. Thank you for sharing your experience with us!
Anonymous - Family/friend
Assisted Living
April 16, 2024
3.0
Verified Review
American House Bartlett
The maintenance time response for repairs needs to be improved. She constantly complains about the food being to salty. I also have heard her say that the food arrives to the table cold. I would recommend depending on the level of care that is required. Plus, I don't really have anything else to compare it to. I am sure that every facility has some issues.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Response from American House Bartlett
April 17, 2024
Thanks so much for your feedback! We appreciate you being open and honest with us.
KF - Family/friend
Assisted Living
March 7, 2024
5.0
Verified Review
Review for American House Bartlett
Well, I loved the director who was there when we checked in. I never got to meet his replacement so I don't have an opinion about her. The rooms were a little small so you have to be creative about decor. I think having a room to yourself is the way to go if you can afford it. Most cannot. It took a little while for us to get her TV working because of issues with the cable but finally got that worked out and was great. The staff was really knowledgeable about who to contact if you needed to use outside services like physical therapy or home health. The meals were pretty good. My MIL really likes the sweets. We chose that place because it was in an area that was already familiar to her and convenient for us to go there. Also the other places we looked at were more expensive and we didn't really like the area they were located.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Bartlett
March 11, 2024
KF, thank you for your 5-star review of our community! We appreciate your feedback!
Anonymous - Family/friend
Assisted Living
December 13, 2023
4.0
Verified Review
Review for American House Bartlett
I would recommend for people to consider American House for their loved ones or themselves. I was helping my uncle find a place to reside and was impressed with virtual tour, representative and cleanliness of the residence versus other establishments I reviewed.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
Response from American House Bartlett
December 14, 2023
Thank you for your positive feedback and for taking the time to post this review!
Anonymous - Family/friend
Assisted Living
October 11, 2023
4.0
Verified Review
Review for American House Bartlett
I would say it is nice. The people are caring and the facility is clean. The owner company could evaluate the need for more staff, I could see that as a benefit. The staff that is there has been excellent in our experience.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from American House Bartlett
October 13, 2023
Thanks so much for your feedback! We appreciate you being open and honest with us.
Anonymous - Family/friend
Assisted Living
August 9, 2023
5.0
Verified Review
our families experience
Our overall experience with American House Bartlett has been wonderful - it has been just what my uncle needed. More men his age. He is not the youngest in the facility anymore and that means a lot to him.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Bartlett
August 10, 2023
Thank you for your 5-star review of our community! We appreciate your feedback.
Anonymous - Toured community
Assisted Living
July 10, 2023
3.0
tour review
Our family had an in person tour with American House Bartlett and the manger [name removed] was awesome. However we just felt like the place was older and that our mother in law could afford a bit more.
Response from American House Bartlett
July 12, 2023
Thank you for taking the time to visit our community! We appreciate your feedback.
Anonymous - Toured community
Assisted Living
May 3, 2023
3.0
Verified Review
Our tour of American House
We toured American House Bartlett when searching for Assisted Living for my loved one. The facility was okay and our tour was good. The cleanliness and atmosphere were good, also.
Response from American House Bartlett
May 9, 2023
Thank you for taking the time to visit our community! We appreciate your feedback.
M C - Family/friend
Assisted Living
April 11, 2023
5.0
Verified Review
Our family and our loved one have had a wonderful experience with American House Bartlett. The community is nice and safe, and located in the heart of Bartlett. We would recommend the community to others for their loved ones.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Bartlett
April 12, 2023
MC, thank you for your 5-star review of our community! We appreciate your feedback!
anonymous - Family/friend
Assisted Living
March 27, 2023
3.0
Verified Review
Not meeting expectations!
Upon our move in day they did not have any housekeepers. When it comes to the meals, the food is horrible - sandwiches for every meal. The activities are very good, there is no staff employed to do the activities. For the value it is overpriced for this place. There are many areas of opportunity to improve on.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
2
Response from American House Bartlett
March 28, 2023
Thanks so much for your feedback. We appreciate you being open and honest with us.
Alan - Family/friend
Assisted Living
February 17, 2023
5.0
Verified Review
Great staff
The staff are efficient, they get to know their residents, and form a special bond with them. It has been a positive experience so far and I would recommend American House Bartlett.
Response from American House Bartlett
February 17, 2023
Alan, thank you for your positive feedback and for taking the time to post this review!
Mike - Family/friend
Assisted Living
January 18, 2023
4.0
Verified Review
great place for loved ones
The people there are extremely friendly since our loved one has moved in - we thought she would have a had to accepting the move but she has settled in very nicely and adjusting well. The place is always very clean and the food is really good. We have already recommend this community to other families and we will continue to do so based on our experience so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from American House Bartlett
January 23, 2023
Mike, thanks so much for your feedback! We appreciate you being open and honest with us.
Brenda A - Family/friend
Assisted Living
November 21, 2022
5.0
Verified Review
American House Review
We chose American House Bartlett because of the size of the room and the facility. The location as it related to family and the cost were other reasons. They are very attentive to the needs of the patient and the family. You can tell they genuinely care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from American House Bartlett
February 10, 2023
Brenda, thank you for your positive feedback and for taking the time to post this review!
Anonymous - Toured community
Assisted Living
August 11, 2022
4.0
Verified Review
Tour of American House
I toured American House Bartlett; it was neat and modern. I really didn't have any experience with them before, so those were the first things I noticed compared to other communities. We chose another community because it fit into our budget a little better.
Response from American House Bartlett
August 11, 2022
Thank you for taking the time to visit our community! We appreciate your feedback.
anonymous - Family/friend
Assisted Living
May 24, 2022
4.0
Verified Review
It feels like they really care for my mom.
So far they have acted quickly to any concerns that we have, not many concerns. They are doing improvements to the facility.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
Response from American House Bartlett
June 27, 2022
Thanks so much for your feedback. We appreciate you being open and honest with us.
J S - Toured community
Assisted Living
October 13, 2021
4.0
Verified Review
My tour review
This community was cheaper and it was a virtual tour but for us it just was the distance and we wanted our loved one closer. They just were not a good fit for my loved one, I was looking for something that was majority memory care. Very good tour and the contact was very nice. This was just a tough decision and we went a different route.
Response from American House Bartlett
August 25, 2023
JS, thanks so much for your feedback! We appreciate you being open and honest with us.
anonymous - Toured community
Assisted Living
July 8, 2021
3.0
[name removed] was such a good host on our tour! The staff was very friendly and greeted us as we walked through the facility. The interactions we saw between staff and residents was kind and caring. We did have an issue with the cleanliness and maintenance of the building. So much painting needs to be done and surfaces cleaned and dusted.
Cleanliness
3
Friendliness
3
Care Services
3
Activities
3
Value for Cost
3
Response from American House Bartlett
August 25, 2023
Thank you for taking the time to visit our community! We appreciate your feedback.
Viewing 1-20 out of 52 reviews

Neighborhoods
around American House Bartlett

See what the neighborhood has to offer and what’s nearby:
American House Bartlett in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about American House Bartlett

American House Bartlett offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored American House Bartlett 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 612-2144 to reach a resident at American House Bartlett.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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