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A First Name Basis - Baton Rouge

7909 Wrenwood Blvd Ste B, Baton Rouge, LA 70809

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Anonymous - Loved one of resident/client
4.0
Something we needed

It was a little bit pricey, but we needed it. Please be aware of all the rules and regulations – ask a lot of questions. I was impressed with the management. She went above and beyond. Sometimes having the replacement was a little inconvenient.... Read more

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About the facility A First Name Basis - Baton Rouge

A First Name Basis - Baton Rouge in Baton Rouge, Louisiana is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Reviews for A First Name Basis - Baton Rouge

3.1

(5 reviews)

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Cleanliness

2.9

Care services

2.8

Staff

No data collected

Meals & dining

No data collected

Activities

2.8

Value for cost

2.9

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1-5 of 5 reviews
1.0
April 8, 2019
Pam Varner - Toured community
Would not Recommend

I am writing this review based on FIRST hand knowledge of A First Name Basis-In Home Care. I spent 2 hours with the director of sales and marketing going over every detail of what our expectations were for my mom, who has late stage dementia. I was very specific of her needs and expected someone with experience in this area to stay with her. The girl they sent was one and a half hours late and let me know she had only been working in the caregiver field 3 months. I called the 24 hour service to ask where she was and they weren’t sure. How can you not know when an employee doesn’t show up? This is the very worst part that literally makes me sick. She went to sleep in a chair and my husband and I found my mother face down in a flower bed in her front yard. I went in the house and had to wake the girl up. Needless to say I sent her home. She text me apologizing for her NEGLECT! I have pictures to prove all of this. I would not recommend this company to anyone. Side note-The CEO did call me to apologize.


2.0
June 8, 2015
anonymous - Loved one of resident/client
Verified Review
This really hasn't been a great experience, and I can't count on them.

I'm having a little bit of a problem, I have a regular caregiver, she does okay, except that she is always late. They aren't very reliable, and the people that come to fill in are always a little bit late. When I have a replacement, it's always someone different. The people don't seem to be trained at all. When I first chose them the woman who came out was very professional, but that was the end of it. They didn't work with my insurance the way that I had hoped. This really hasn't been a great experience, and I can't count on them.


4.0
May 7, 2015
anonymous - Toured community

We have hired A First Name Basis to start on May 5.


4.5
October 18, 2014
anonymous
Verified Review
Very caring and well managed

I like that they are punctual, on time, very caring, considerate. The administration keeps up with their workers; they check on them, come to the house, make sure they are following their procedures. They go in and sit down, talk to her. They prepare meals, feed her, keep her room clean. I'm well pleased.


4.0
June 13, 2014
Anonymous - Loved one of resident/client
Verified Review
Something we needed

It was a little bit pricey, but we needed it. Please be aware of all the rules and regulations – ask a lot of questions. I was impressed with the management. She went above and beyond. Sometimes having the replacement was a little inconvenient.

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Frequently Asked Questions about A First Name Basis - Baton Rouge

A First Name Basis - Baton Rouge has received an average review rating of 3.1 based on 5 reviews. See all reviews.

Call (225) 810-4556 to reach a resident at A First Name Basis - Baton Rouge.

To reach a resident at A First Name Basis - Baton Rouge call: (225) 810-4556



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.