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ProMedica Rossmoor

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1226 Rossmoor Pkwy, Walnut Creek, CA 94595

4 reviews
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5 star
0%
4 star
25%
3 star
0%
2 star
50%
1 star
25%
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8.6
Review score
1612 reviews
77 facilities
For more information about senior living options:
(866) 374-4058
ProMedica Rossmoor
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Jan
-
Family/friend
4.0
Attentive and Friendly Staff
My mother has only been there since Friday and so far she seems happy there. The staff seems attentive. She hasn't been seen by a physician yet - that is supposed to happen soon. The staff is friendly and the facility seems clean.

About the facility
ProMedica Rossmoor

ProMedica Rossmoor in Walnut Creek, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Nursing Homes

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ProMedica Rossmoor
ProMedica Rossmoor

1226 Rossmoor Pkwy, Walnut Creek, CA 94595

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Brookdale Diablo Lodge

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Review score not available
10
Review score
39 reviews
10
Review score
39 reviews
5 star
76%
4 star
13%
3 star
8%
2 star
0%
1 star
3%
9.7
Review score
61 reviews
9.7
Review score
61 reviews
5 star
74%
4 star
10%
3 star
13%
2 star
0%
1 star
3%
9.3
Review score
34 reviews
9.3
Review score
34 reviews
5 star
50%
4 star
44%
3 star
3%
2 star
3%
1 star
0%
Studio
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Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Nursing Homes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for ProMedica Rossmoor

4 reviews
5 star
0%
4 star
25%
3 star
0%
2 star
50%
1 star
25%
ProMedica Senior Care
8.6
Review score1612 reviews77 communities
Write a review
A Place for Mom has scored ProMedica Rossmoor with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, ProMedica Rossmoor has 4 reviews with an average "overall experience" of 2.3 out of 5.
Overall Rating
2.3
Cleanliness
4.0
Friendliness
3.4
Care Services
1.9
Staff
Meals & Dining
Activities
2.8
Value for Cost
2.5
A Place for Mom has scored ProMedica Rossmoor with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, ProMedica Rossmoor has 4 reviews with an average "overall experience" of 2.3 out of 5.
Parent company
ProMedica Senior Care
8.6
Review score1612 reviews77 communities
Logo for ProMedica Senior Care
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-4 of 4 reviews
anonymous - Family/friend
Nursing Home
June 28, 2015
2.0
Be very cautious.
Communication between staff and family is very difficult. My Mother has been there for 2 days and I am very concerned for her safety. There have been omitted meds, meds given that should not have been, lack of knowledge and understanding of one of her conditions, which while rare, they should have some knowledge of it. I have called and been on hold then "disconnected" 7 times in 2 days. The nurses do not return your calls when you leave a message for them to do so. The night aide she had last night was "rough" but Mom didn't say anything because she didn't want to make her mad. I will go first thing tomorrow and if things aren't better I will find another place where she can do her rehab in safety.
Cleanliness
3.5
Friendliness
2.5
Value for Cost
2.5
Care Services
1.5
Activities
2.5
Sharon, California - Family/friend
Nursing Home
January 30, 2014
1.0
NON-RESPONSIVE TO PATIENT CALLS FOR HELP
Today, my friend, a patient at this facility had to call me at my home to help her to get care from the staff at this hospital because for more than 20 minutes her call to the nurses station was not answered. It was only after my contact with the facility that the patient received the personal care she called for. The patient is not a resident but is there for rehab after a hip replacement surgery. I'm in touch with the office of the ombudsmen and will escalate this issue all the way to the State of California if the facility does not respond and resolve this (and other issues) to satisfaction. I left a message for the director of nursing 5 hours ago and have not received any response. I will update this post (if it is an option) with results of complaint.
Cleanliness
3.5
Friendliness
3
Value for Cost
2.5
Care Services
1
Activities
2.5
Unhappy Family - Family/friend
Nursing Home
October 24, 2013
2.0
Verified Review
Lack of Comminication
That was horrible. There was very much a lack of communication between staff. Between the nurses and the rehab there was no communication at all. The food was horrible. It's a different kind of setting than an assisted living or even a hospital so it's kind of hard to compare but I just didn't feel that the care was there. She didn't gain anything there. She may have actually taken a step back from being at the hospital.
Cleanliness
4
Friendliness
3
Value for Cost
1
Care Services
1
Activities
2
Jan - Family/friend
Nursing Home
September 30, 2013
4.0
Verified Review
Attentive and Friendly Staff
My mother has only been there since Friday and so far she seems happy there. The staff seems attentive. She hasn't been seen by a physician yet - that is supposed to happen soon. The staff is friendly and the facility seems clean.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-4 out of 4 reviews

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Frequently Asked Questions
about ProMedica Rossmoor

Call (925) 975-5000 to reach a resident at ProMedica Rossmoor.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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