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Comfort Keepers

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1515 Mockingbird Lane Suite 515, Charlotte, NC 28209

3 reviews
For services offered:
(866) 374-4058
Comfort Keepers
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Comfort Keepers
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About the facility
Comfort Keepers

Comfort Keepers in Charlotte, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Comfort Keepers
Comfort Keepers

1515 Mockingbird Lane Suite 515, Charlotte, NC 28209

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Review score not available
9.8
Review score
8 reviews
9.8
Review score
8 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
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1 star
0%
Review score not available
Review score not available
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Pet friendly

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for Comfort Keepers

Overall Rating
2.8
Cleanliness
2.3
Friendliness
2.3
Care Services
2.3
Staff
Meals & Dining
Activities
2.3
Value for Cost
2.3
Parent company
Comfort Keepers
8.5
Review score194 reviews174 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-3 of 3 reviews
Disappointed Daughter - Toured community
Home Care
February 15, 2017
0.5
Stay Away
My mom has dementia.Have had them for over 1 year. There has been a constant revolving door of caregivers. Most have just sat and did nothing. We agreed on a Plan of Care and was later told certain things agreed upon cannot be done. This was after the POC was signed. There is supposed to be backup provided in case a caregiver doesn't arrive.It has NEVER happened. The latest is some of the goals agreed upon in the Plan of Care have never been worked on in the past 5 months. NO ONE is checking the Plan of Care and the work review sheets in the office. The nurse didn't want to accept responsibility that this was happening. The caregiver who has been working with my mom for the past several months did not even have the Plan of Care even though it is in the paperwork that is kept on the living room table where she files her weekly review sheets. I do not recommend this company. Their staff is not trained well. There has been no supervision visits to the home conducted. Excuses abound with the fault left to my mom with dementia and my 93 yr old dad.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Anonymous - Toured community
Home Care
July 23, 2014
4.0
Verified Review
We used this service for about a year
We used this service from Aug. 2013 to June 2014. Had a wonderful gal that came to our house to help w/ mom.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
A Place For Mom Customer - Toured community
Home Care
July 2, 2013
4.0
Verified Review
very impressed with the ini...
very impressed with the initial meeting with Karen Holland, community liaison. We will have a follow-up mtg. with a potential care-giver at my house.
Viewing 1-3 out of 3 reviews

Neighborhoods
around Comfort Keepers

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Frequently Asked Questions
about Comfort Keepers

Call (704) 525-6656 to reach a resident at Comfort Keepers.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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