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Birch Bay Retirement Village

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25 Village Inn Road, Bar Harbor, ME 04609

For pricing & availability:
(866) 374-4058
9.7
Review score
43 reviews
Add review
9.7
Review score
43 reviews
5 star
70%
4 star
21%
3 star
7%
2 star
2%
1 star
0%
See all reviews
Birch Bay Retirement Village
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Birch Bay Retirement Village
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Ann B
-
Resident/client
5.0
From A Cottage Resident
I moved here into a cottage with my husband overlooking Frenchman Bay and the mountains almost eleven years ago. We were warmly welcomed by our cottage neighbors and our Inn friends, and immediately felt we had found a home. In addition to the active community lives of the cottagers,

About the facility
Birch Bay Retirement Village

Birch Bay Retirement Village is a charming homelike community with beautiful views of the Frenchman Bay. Have peace of mind knowing your loved one is within 5 miles of the closest hospital. Soak up the sun while listening to the peaceful sounds of flowing water at the nearest beach.

A variety of activities help enrich senior’s lives from book club to men’s group to water exercises at the local YMCA. Chef-prepared meals are made from scratch and served in a variety of dining areas. From a natural light filled restaurant-style dining room to a classy, but comfortable dining room, seniors can choose their favorite ambience. Those in memory care have a homey family-style dining area. They can improve their well-being through musical therapy by a board certified music therapist.

The community offers independent living, supportive living, and memory care. Those in independent living have beautiful one-story cottages. Cozy one- and two-bedroom apartments are offered for seniors in supportive living. Private suites reside in the small memory care neighborhood. Feel at ease knowing your loved one has access to emergency response systems to insure their safety. Seniors in memory care receive round-the-clock care by specifically trained caregivers. Quarterly health assessments are taken of...

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Senior living options offered

Memory Care

Pricing
for Birch Bay Retirement Village

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Birch Bay Retirement Village
Birch Bay Retirement Village

25 Village Inn Road, Bar Harbor, ME 04609

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Harbor Hill Center
Harbor Hill Center

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9.7
Review score
43 reviews
9.7
Review score
43 reviews
5 star
70%
4 star
21%
3 star
7%
2 star
2%
1 star
0%
9.2
Review score
55 reviews
9.2
Review score
55 reviews
5 star
50%
4 star
25%
3 star
9%
2 star
11%
1 star
5%
7.0
Review score
28 reviews
7.0
Review score
28 reviews
5 star
21%
4 star
32%
3 star
18%
2 star
0%
1 star
29%
Review score not available
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at Birch Bay Retirement Village

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • International Cuisine
  • Low / No Sodium
  • No Sugar
  • Special Dining Programs
  • Meals Provided
  • Room Service
  • Vegetarian
  • Professional Chef
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Handicap Accessible
  • Full kitchen
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Wi-Fi/high-speed internet
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Library
  • Indoor Common Areas
  • Outdoor Common Areas
  • Beauty Salon
  • Central Fireplace
  • Barber Shop

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Raised Garden Beds

Services

  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Day Trips and Outings
  • Community Service Programs
  • Happy Hour
  • Brain fitness / Dakim
  • Wine Tasting
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Devotional Activities Offsite
  • Activities Off-site
  • Birthday Parties
  • Stretching Classes
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Pet-focused Programs
  • BBQs or Picnics
  • Live Musical Performances
  • Activities On-site
  • Holiday Parties

Reviews

for Birch Bay Retirement Village

9.7Review score43 reviews
9.7
Review score
43 reviews
5 star
70%
4 star
21%
3 star
7%
2 star
2%
1 star
0%
Birch Bay Retirement Village
9.7
Review score43 reviews1 communities
Write a review
A Place for Mom has scored Birch Bay Retirement Village with 9.7 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Birch Bay Retirement Village has 43 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.8
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.3
A Place for Mom has scored Birch Bay Retirement Village with 9.7 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Birch Bay Retirement Village has 43 reviews with an average "overall experience" of 4.5 out of 5.
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 43 reviews
Ann B - Resident/client
Memory Care
July 23, 2025
5.0
From A Cottage Resident
I moved here into a cottage with my husband overlooking Frenchman Bay and the mountains almost eleven years ago. We were warmly welcomed by our cottage neighbors and our Inn friends, and immediately felt we had found a home. In addition to the active community lives of the cottagers, the Inn offers a wide variety of activities for us to share, both socially and intellectually. Other organizations on the Island use the Inn for programs open to the public, as well. Acadia National Park is adjacent to Birch Bay and is easily accessible. In summary, at almost 90 and now as a widow, I have found a perfect place to spend the rest of my years where I am encouraged to be a part of a larger, active community.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Value for Cost
4
Bob H - Resident/client
Memory Care
July 22, 2025
5.0
A great place to spend your final years
I have lived at Birch Bay Village for five years and consider these years some of my best. Being adjacent to Acadia National Park I often spend the day hiking or volunteering to maintain the trails. Birch Bay offers many activities, some of which I partake in and others I don't. Even though I own a cottage I enjoy the mens meeting at the Inn every Tuesday. Being a single male I find it easy and rewarding to socialize with the other residents.
Cleanliness
4
Friendliness
5
Staff
4
Activities
5
Value for Cost
4
Linda K D - Resident/client
Memory Care
July 21, 2025
5.0
Cottage living
There are 20 cottages at Birch Bay Village. They are situated on a hill overlooking Frenchman Bay. There is a lovely neighborhood vibe with friends connecting for snacks or dinner or while taking a walk or picking up the mail. Cottagers also participate in events held at the main building such as holiday celebrations, concerts, lectures, and art shows. There is a gym in the main building that I enjoy and I hike the two nature trails almost every day. My husband and I love the down sized lifestyle here. Until we lost him, our dog also loved the walks and the neighbors.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Value for Cost
5
Phyllis - Resident/client
Memory Care
July 17, 2025
5.0
Residing at Birch Bay Village
The resident community is eclectic - caring, interesting backgrounds, open to new ideas, sharing, supportive, We have a delightful collection of new friends. Staff members reporting to the head administrator are across the board very helpful and friendly. Staffing in the dining room and kitchen has been bumpy the past few months. Menu choices are healthier (no fried foods; reduced starch offerings)- responding to requests from residents
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Sarah P - Family/friend
Memory Care
July 16, 2025
5.0
Mom has wonderful care!
I am so grateful that my 92 year old Mom lives at BBV. She has a few issues, including dementia. Every staff person that cares for her or visits her is professional, kind, and understanding of mom’s condition. She always receives all the attentive care she needs. She has delicious meals, her room is cleaned regularly. I can’t say enough about the other employees that I have had contact with. Each one has been polite, friendly and professional. Birch Bay Village is a perfect home for my Mom and it’s a blessing to all her family to visit her.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ellen - Family/friend
Memory Care
July 16, 2025
4.0
Many exceptional qualities
Birch Bay has many wonderful things about it. My father was in the memory care unit and my mother is now in assistant living. They are well-staffed, and the care both of my parents receive(d) there is excellent. People are nice and responsive to emails from me with requests or concerns about my mother and she really feels cared for and about by the nursing staff. Every month is packed with a range of activities, and the location and views are also great. As a Bar Harbor native, I love that my mother has been able to stay local. That said, it’s super expensive and way out of reach financially for most locals. Also, over the years my mother has been there, food/dining is a consistent issue in terms of menu and quality, and it shouldn’t be given the cost of the facility overall and the dining room setup. Food and meals are NOT the place to cut costs (in terms of staff or food quality) with the elderly given how important meals are in their day. Overall I am very grateful for their care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Anna Durand - Family/friend
Memory Care
July 16, 2025
5.0
Comfortable, beautiful, friendly place
Birch Bay Retirement Village has a beautiful campus, gorgeous views, and friendly staff. The community of elderly folks here have welcomed my mother most kindly, and she is thriving in the Apartments - independent living. Her apartment is spacious and the sun room is great. The maintenance crew is all over any need she has, and the nursing staff are very attentive and smart. The food has been truly excellent, hopefully that will continue with the new hires. They could use a few more activities (because the residents are pretty active) but the ones they do provide are top-notch.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
BLA - Family/friend
Assisted Living
December 18, 2024
4.0
Having my mom at Birch Bay gives me peace of mind
My parents moved into Birch Bay Village when they knew they needed more support as they aged. Now that my dad is gone my mom moved from independent to assisted living. Staff helped make this transition go smoothly and now my mom gets excellent care for most of her needs. In terms of the food I'd give the main dining room 5 stars but assisted living gets reheated food from downstairs and it's not quite as good. Overall, I am grateful that I don't have to worry who will get up in the middle of the night to assist my mom or who will come if she falls. It's not perfect, and like everywhere else BB has experienced staffing shortages. But everyone pitches in and somehow they all make it work. The staff make all the difference in showing the kind of care and dedication anyone would wish for their loved one.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4
Carolyn Cooke - Family/friend
Assisted Living
December 11, 2024
5.0
Top level care in a spectacular setting
When my mother could no longer live independently at home, we were grateful that the closest long term care facility was also one of the very best in the country. Birch Bay Village is a gem. The care staff are superlative—kind, caring, and attentive. The setting is spectacular, and residents enjoy activities that include a well-used walking path, evening wine in the library, an arts group that recently held its first public show, regular musical performances on the grand piano in the dining room, movie nights, field trips, and more. Residents and their families feel fortunate to have such a wonderful option right on Mount Desert Island, seamlessly connected to the excellent local hospital.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
2
Activities
5
Value for Cost
4
William H - Family/friend
Memory Care
December 5, 2024
5.0
Distinctive Care in Downeast Maine
I have interacted with all levels of staff and many in management. Many experiences signal the excellent quality of care: oversight provided by hospital ownership and management, strong community support, dedicated professionals, creative care programming, involved personal care from staff, availability of administrators, high level of communication. The physical location adjoining Acadia National Park and overlooking Frenchman’s Bay is stunning. Facility maintenance matches quality of custodial care.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
October 18, 2024
5.0
Verified Review
Birch Bay Retirement Village review
What we like about Birch Bay is the friendly caregivers and thoughtful activities- music therapy in particular! The community feels small and homey
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Allyson F - Family/friend
Memory Care
December 16, 2023
5.0
Grateful for Birch Bay
After my Wife’s diagnosis of dementia and her level of care increased, I began researching assisted living options. After meeting with staff, I was convinced that Birch Bay’s Safe Harbor Memory Care program was the right choice. Making the move was difficult for both of us but with the help of the geriatric physician that works with Birch Bay and the staff that is specially trained in dementia care techniques she was able to adjust and become comfortable in her new home at Safe Harbor. Knowing that she is safe and cared for with compassion and concern every day has made life easier for both of us as we witness the progression of this disease. All of the staff at Birch Bay including administration, nursing, aides, housekeeping, and maintenance have been kind and considerate in every way. They make all residents feel special and warmly welcome all visitors as part of the Birch Bay family. I am so glad that my wife is living at Safe Harbor and am eternally grateful to all of the staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Melissa O - Family/friend
Independent Living
December 14, 2023
5.0
Kindness
My parents have both lived at Birch Bay since late 2019, and my dad recently passed away in the dementia wing. The biggest thing I can say about Birch Bay is how amazingly kind everyone who works there is. Through all my parents went through, and I went through with them, I felt they were so cared for by the entire staff, from nurses and CNAs, to administrators, to cleaning team, kitchen folks, maintenance people, music therapists, everyone. I have never met a person at Birch Bay that I wouldn’t hug and thank profusely for everything they do. They make what can be a challenging time in life feel as safe and comfortable as possible. I am so grateful that Birch Bay was an option for my family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 14, 2023
5.0
Best place for my elderly mother
My elderly parents have been living at Birch Bay for over 10 years. They have lived in both an independent living apt and assisted living. Now that my Dad is deceased and Mom is dealing with health issues, she moved to assisted living. The level of care is generally very good and I have peace of mind knowing she is receiving the care she needs. The staff is wonderful and very caring and the food is delicious in the dining room. There are a few challenges. Like many retirement communities, BB has struggled to remain fully staffed. This means in independent living, residents who press their alert buttons may have to wait a long time for assistance to arrive. Many staff have had to play multiple roles (cleaning, waiting tables, etc.). The food in Pleasant Cove (assisted living) seems to be mostly leftovers from the dining room at noon of the following day, and sandwiches for the evening meal. Assisted living is also very expensive, and the expenses add up as residents require more care.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
John Smith - Family/friend
Independent Living
December 14, 2023
2.0
Insufficient staff, low credentials
Although Birch Bay is visually appealing, the luster wears off as the months go by. There has been too much staff turnover, with little continuity with the incoming staff. We have had to spend too much time re-educating the new staff on the care of our loved-one. The staff does not seem to review the copious notes we submitted and upsets our loved-one when the staff tries things that we asked them not to do. A constant reply from the staff is that they do not have enough staff to provide the care/assistance we requested for our loved-one. Other than 9 to 5, it is extremely difficult to contact the appropriate person. When we can eventually reach someone, we are told the appropriate skill set is not available. Birch Bay seems to be on a down-hill slide. Can't hire the right people. Can't hire enough people. Can't provide appropriate care. The only reason they remain is that they are one of the few places around that provide any services. If there was competition, BB would not survive.
Cleanliness
4
Friendliness
3
Care Services
2
Staff
2
Meals & Dining
4
Activities
3
Value for Cost
1
Response from Birch Bay Retirement Village
December 18, 2023
I am very sorry to hear about your concerns about care, staffing and communication in the Birch Bay Village community. Since we do not recognize the name left on your review, we cannot contact you directly. The best person for you to meet with would be our Director of Health Services, Joy Hatfield. Joy is always available 24/7 to discuss any resident or staff concerns. Please contact her as soon as possible to set up a call or meeting
Tracy G - Family/friend
Memory Care
December 14, 2023
5.0
My Momma-Dukes is Happy
My mum is blissfully happy at Birch Bay Retirement Village. She is generally agreeable and cheery. When she is not, the staff handles her beautifully, allowing her to always feel respected and holding on to her dignity - mum may not think so due to her disease, but her family does. Nothing but my mum's care and happiness matter!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Birch Bay Retirement Village
December 18, 2023
Thank you for your kind review, Tracy. We are grateful for the opportunity to care for your dear mum.
Stefan - Resident/client
Independent Living
June 5, 2023
5.0
Excellent
From day one I have been treated like a family member! Every place is clean in order and all employees a very accommodating, friendly, helpful and I can definitely recommend “Birch Bay Retirement “ who’s looking for the best. Congratulations to all including the exterior maintenance Crew , a job very well done . Let’s keep it up
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Birch Bay Retirement Village
December 18, 2023
Thank you for your kind review. We are so pleased to have you as a member of our community!
Ruth Rossi - Family/friend
Assisted Living
May 31, 2023
5.0
Birch Bay Pleasant Cove
My husband, [name removed], is a resident of Birch Bay Pleasant Cove Assisted Living and has been since [date removed]. I am grateful for the excellent care that he receives. The staff is caring and professional. When I visit [name removed], I am grateful that Staff members know and call him by his name. The facilities and grounds are in great shape. His room is always clean…his laundry is clean and folded. [name removed] enjoys the recreational activities, especially the different music programs and men’s group. I feel fortunate that we have Birch Bay to care for someone that I love. At times It is difficult for me to realize that Ben is not coming back home but I am grateful to the staff for making [name removed] feel welcome and comfortable in his new home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Peter H - Resident/client
Independent Living
May 30, 2023
4.0
Nine years @ BBV
Excellent work by maintenance staff at no charge for covered items in cottage. Have needed replacement refrigerator and quickly supplied. There are problems in the Inn, due to staff shortages and excessive service charges, together with poor communication on upcoming events. Overall level of satisfaction with life in my cottage - high. Good value for investment, with intention of remaining here as long as possible.
Cleanliness
4
Friendliness
3
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
ANP - Resident/client
Independent Living
May 27, 2023
3.0
Nice place, but
Overall, Birch Bay is a nice place to live. It is situated on a hillside with incredible views. It is very close to Bar Harbor village, which has a hospital, grocery store, drug store and many seasonal restaurants, plus is very close to the incredible Acadia National Park. It is well-maintained and the chef, head nurse and all the support staff and caregivers are wonderful people. My main complaint is the executive director, a recluse who focuses on getting every last penny out of the residents. In assisted living you have to provide everything, from sheets to tissues, even though you pay close to $[removed]/day! The head activities coordinator is the same, very unfriendly and reclusive. If they were replaced, I would give it 5 stars! The ratings below reflect these two, which brings down the ratings.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
2
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Frequently Asked Questions
about Birch Bay Retirement Village

Birch Bay Retirement Village offers Studio. Learn more.

A Place for Mom has scored Birch Bay Retirement Village 9.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (207) 288-8014 to reach a resident at Birch Bay Retirement Village.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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