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This seems to be a pretty good community and pretty safe. They have great protocols for covid and everything else. They have activities like musicians coming and and games for the residents to play to keep busy and socialize. My loved one had gotten involved in some of the activities. The staff have been really good and I am really pleased with them. They are helpful and pleasant.... Read more
Enjoy the rural life and scenic agricultural lands of the Potato Capital of the World at The Willows. This delightful senior living community features an around-the-clock emergency response system and offers exceptional assisted living and memory care services. Experience the tranquility of small-town living in this quaint, historic town located along the scenic Snake River.
The compassionate staff at The Willows seeks to provide personalized care that meets the needs and preferences of each resident. Residents can feel supported with daily personal care activities, such as dressing, bathing, and transferring. Plus, person-centered care is available for memory care residents through the community’s In the Moment program. Additionally, the dedicated care team handles the housekeeping, landscaping, building maintenance, and other mundane chores, so seniors can enjoy the finer things in life.
Start a new adventure in a senior living community that supports active lifestyles. The skilled care team crafts delicious, well-balanced meals, which are served in the elegant dining space. On chilly evenings, seniors can wind down with the calming ambiance of the fireplace or watch a favorite movie or show in the modern media room. Residents can also read a good book on the airy front porch or participate in the fun...
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Review Score
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A Place for Mom has scored Willows with 6.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Willows has 4 reviews with an average "overall experience" of 3.9 out of 5.
The community didn't explain the billing procedure very well to the family and there was a lot of staff turnover. This caused a lot of misunderstanding in billing for the family. I wouldn't recommend the community to others.
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Response from Willows
April 26, 2022Hello Scott, I hope your day is going well. My name is Jordan, and I work at the Milestone Support Center (located in Vancouver, WA). I first want to thank you for taking the time to write this review and for being a part of the community. We at Milestone regret that your recent experience did not meet the high standard that we set for our communities. Please send a private Facebook message with your preferred form of contact (phone or email), and we will have a community leader speak with you directly about your concerns. Thank you again, and have a great rest of your day. Sincerely - Jordan, Culture of Care Team
This seems to be a pretty good community and pretty safe. They have great protocols for covid and everything else. They have activities like musicians coming and and games for the residents to play to keep busy and socialize. My loved one had gotten involved in some of the activities. The staff have been really good and I am really pleased with them. They are helpful and pleasant.
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Response from Willows
March 3, 2022Hello AJ, thank you for taking the time to write this review! Sincerely - Jordan, Culture of Care Team
Everything here has been good. The only problem we have been experiencing is getting my mother's medicaid earned out. Besides that, I have no issues really. The facility is nice and clean, the staff seem to genuinely care about the residents and placing my mother here seems to be a good decision.
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I liked this place very much. Warm friendly atmosphere. Number one on the list so far.
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See what the neighborhood has to offer and what’s nearby:
Willows offers Studio. Learn more.
A Place for Mom has scored Willows 6.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (208) 782-1478 to reach a resident at Willows.
To reach a resident at Willows call: (208) 782-1478
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.