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Brookdale Pocatello

1501 Baldy Avenue, Pocatello, ID 83201

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Carrie - Loved one of resident/client
5.0
A good place for my mom

They were very kind. It was just a very nice place for mom to be, getting some extra care. I would have no qualms about recommending them at all.... Read more

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About the facility Brookdale Pocatello

Embrace your independence while having access to direct support from compassionate caregivers as needed, at Brookdale Pocatello. If you need assistance with medication management, bathing, dressing, or other personal tasks, the staff is happy to assist. Before move in, each resident is given a personalized care assessment, and the staff uses an exclusive personalized service system to manage residents’ care needs efficiently.

To provide a safe atmosphere for all, the staff is available 24 hours a day, seven days a week to be alerted to an emergency. An emergency alert system and keypad entries are also used as precautionary measures. To simplify residents' days to the fullest, Brookdale Pocatello offers transportation assistance to appointments and local shopping areas. A concierge service, postal services, and a beauty/barber shop are additional perks to take advantage of on-site. Plus, assistance with meal preparation, home maintenance, and trash removal are provided, too.

With a variety of activities, holiday celebrations, arts and crafts, and other programs, it’s easy to make the most of your retirement here. Residents are welcome to sit back, relax, and enjoy the library, game room, scenic walking paths, cozy fireside living room, and gorgeous garden. The Personal Solutions program is an additional plus....

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Pocatello is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Pocatello

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Pocatello

Community Details at Brookdale Pocatello

Activities Offsite

Activities Onsite

Devotional Services Offsite

Indoor Common Areas

Meals Provided


Reviews

for Brookdale Pocatello
4.0(21 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.5

Meals & Dining

3.4

Care Services

4.2

Activities

4.1

Staff

4.2

Value for Cost

3.8

Overall Experience
11
6
0
1
3
Date Submitted
2
6
10
Reviewer
2
16
3
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Care Received
21
1-20 of 21 reviews
Sort by

1.0
Paul - Loved one of resident/client
Assisted Living
October 18, 2022
Verified Review
Would not recommend

In the end the experience was less than acceptable. I would not recommend Brookdale Pocatello to other families.

Cleanliness

4

Friendliness

5

Meals & Dining

2

Care Services

4

Activities

2

Staff

5

Value for Cost

1


5.0
Carrie - Loved one of resident/client
Assisted Living
October 11, 2022
Verified Review
A good place for my mom

They were very kind. It was just a very nice place for mom to be, getting some extra care. I would have no qualms about recommending them at all.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
April 1, 2022
Verified Review
Works for us

This community is one of the better options in Pocatello. The staff are friendly and helpful for the most part.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

4


3.5
anonymous - Loved one of resident/client
Assisted Living
March 21, 2022
Verified Review
Our Experience

I had some issues with Brookdale Pocatello. I think both parties, myself and Brookdale, didn’t know what we were dealing with as far as the extent of my loved one's dementia, so it ended up not being a good place for her. She couldn't follow Covid protocols during lockdown because she didn’t understand / couldn't remember. Her memory issues aside, I thought it was a very nice place. The majority of the staff were understanding. But the new nurse coordinator was very militant about the rules, which I know likely came from a place of overall caring for the business and the patients. But I did not receive empathy from her, or from the facility manager. And it felt like they just pushed my loved one out instead of working together with me to get her to a more suitable place for her.

Response from Brookdale Pocatello

April 7, 2022

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Your feedback will be reviewed and used to help better serve our residents and their families.


2.0
anonymous - Toured community
Assisted Living
March 10, 2022
Verified Review
My tour review

This community was not too good. It smelled like an old place and they kept calling me hoping that we would go with this community and we just knew that this community would not work out for us. The tour was nice and the people were nice the building was just not what we were looking for.

Response from Brookdale Pocatello

March 16, 2022

We are sorry to hear your tour of Brookdale Pocatello did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.


4.0
A J - Toured community
Assisted Living
February 24, 2022
Verified Review

This was a good community but it was not cost efficient for my loved ones needs. The tour was good and they gave a lot of info and made sure to be very thorough.

Response from Brookdale Pocatello

March 14, 2022

Thank you for taking the time to visit and provide us with your feedback.


3.5
CR - Loved one of resident/client
Assisted Living
September 29, 2021
Verified Review
Mediocre

Make sure that your family member is equipped for this type of community. They don't have any type of memory care here. I explained to them what my loved one was going through, and they just accepted her anyway. And then one month after she moved in, they said that they couldn't take care of her anymore. Half the staff is very helpful, and the nurses are saints. But upper management is a little staunch, just very opinionated and abrasive. The food that I tried was more like kid food, things like chips and hamburgers. But on rare occasion they'll serve things like salmon.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

5

Activities

3.5

Staff

3

Value for Cost

2

Response from Brookdale Pocatello

October 6, 2021

Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.


5.0
Denise - Loved one of resident/client
Assisted Living
March 8, 2021
Verified Review
Above and beyond staff members

We chose Brookdale Pocatello because they were prompt and responsive. They gave us a tour when we asked for one and they met our criteria. The staff members are very friendly and helpful and they are excellent with communication, they send me pictures periodically of activities she is participating in. The facility is in a great setting and I cannot go on enough about the wonderful staff members. I would highly recommend them.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

4


1.0
Geri B - Loved one of resident/client
Assisted Living
January 26, 2021
Verified Review
Not Very Compassionate

Some of the staff were good and others weren't as good. I wasn't happy with the care. I didn't trust my loved one being there. There was a medical issue that happened that the staff said my loved one wanted attention. Due to the pandemic they had my loved one in their room, when they should have had them out with other residents.

Cleanliness

5

Friendliness

3

Meals & Dining

2

Care Services

1

Activities

1

Staff

3

Value for Cost

2


5.0
Anonymous - Resident/client
Assisted Living
January 11, 2021
Verified Review
This Is The Place to Live

This is a good place to live. It is clean and everyone is helpful. The food is good. They had activities prior to the pandemic.

Cleanliness

5

Friendliness

4.5

Meals & Dining

4.5

Care Services

5

Activities

4.5

Staff

5

Value for Cost

4


5.0
Janet Jamison - Loved one of resident/client
Assisted Living
September 19, 2018
Love this place!

Words cannot express the appreciation I have for staff. They truly care about residents and their needs and choices. I have a family member Who was very happy and loved being here. Homelike clean environment. Rooms are bigger here than other facilities.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
November 7, 2017
Verified Review
More like a hotel!

This is the best facility we toured and seemed to be the best place my parents would like. Unfortunately, my mother passed away the day they were supposed to move, but my Father still moved here. The staff goes above and beyond expectations. The atmosphere here is a lot nice that some of the places we toured. My Father calls it a hotel all the time! The dining room is great and has a restaurant feel. My dad can order off a menu and doesn't have to eat the same thing every day. What I really liked is on move-in day, my dad couldn't take things from his home. Of course, his room comes unfurnished. Brookdale was wonderful in working with us and they actually furnished his room for us. The only thing we had to do was buy him a TV! I highly recommend this facility.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Resident/client
Assisted Living
March 20, 2017
Verified Review
My great new home

I love this community. I am happy with the cleanliness. It is a positive atmosphere. The other residents are so nice and friendly. This was a good decision for me to move into the community. They have a lot of nice activities for me to stay actives. I highly recommend other families to this community for a great place to live with a great value

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
February 10, 2017
Verified Review
Highly recommended!!

Things are going so well since my mother in law moved into this community. The place is fantastic! She was against moving in at first, but now that she has settled in she loves it. Every time that she needs something there is someone there to help her. She feels secure and that is her favorite thing about the place. She tries to do activities, but for the ones she is not able to do, she still goes down just to interact with the ladies. She loves the outings when they drive them to places.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
December 22, 2016
Verified Review
Care for my mom

My mom had a few issues here ay this community that needed to be worked on. The staff is nice and friendly. She has been happy with the community being clean and taken care of. She likes the meals and the good variety. She does participate in a lot of activities with other residents. I would recommend the care that is given here and the value.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
November 17, 2016
Verified Review
Small and personable!!

The staff are attentive and watch out for my brother. I think they are a little understaffed, however the staff they do have is wonderful. I wish they offered a few more outings. We like the food as most of it is homemade and they offer a variety of vegetables. The person I spoke to before he moved in is very friendly. She was open and honest about things and listened to what I had to say. They are very accommodating and I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
August 29, 2016
Verified Review
5 Stars All The Way!!

I really like that my mother has friends in the community this is keeping her engaged in activities. The meals are of great portion and good taste there are no complaints. Her room is always kept clean and organized the staff does a good job. I would recommend the community the staff is nice and they keep my loved one safe.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
August 5, 2015
Verified Review
really like them

I really like the staff there at Emeritus at Highland Hills. They seem to be very caring and genuinely concerned about the health and well-being of the residents. The food is really good there also.

Cleanliness

4

Friendliness

5

Care Services

4

Activities

4

Value for Cost

3


1.0
anonymous - Toured community
Assisted Living
March 17, 2015

Too pushy to get him to live there. They weren't professional they call him about going there for games and music he is not interested. They send me e-mails a couple. Time's a week. I don't respond them. Its best that they leave us alone

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
anonymous - Loved one of resident/client
Assisted Living
February 4, 2015
Verified Review

As a Family member, I thought that this was a very positive environment for my loved one. Everyone was super friendly and really warm and caring to my loved one; comforting her whenever she was down. I recall an instance where my loved one was upset and crying one day. When I went to visit, I found the custodian comforting my loved one because they witnessed how sad my loved one was and needed a shoulder. I had looked at six different places around the area before choosing Emeritus. I was one hundred percent happy and am still very happy with the way they show compassion.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 21 reviews

Neighborhood around Brookdale Pocatello

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Pocatello

Brookdale Pocatello offers Studio and 1 Bedroom. Learn more.

Brookdale Pocatello has received an average review rating of 4 based on 21 reviews. See all reviews.

Call (208) 237-6866 to reach a resident at Brookdale Pocatello.

To reach a resident at Brookdale Pocatello call: (208) 237-6866



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.