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Willow Springs Rehabilitation & Healthcare Center

1049 Burnt Tavern Rd, Brick, NJ 08724
1.3
Review Score
183 reviews

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Charles Richter - Resident/client
5.0
Outstanding Facilities

I have spent the last 90 days of my life at Willow Springs and the experience has been excellent. First the basics it’s clean, it’s mostly quiet, it’s comfortable and the facilities seem to be very well maintained. The food has been very good and very good variety. The kitchen and [name removed] seems to go out of their way to keep you happy. Now the most important part, the people. My aids are amazing, [names removed] took excellent care of me and made my stay exceptional. As I am preparing to leave tomorrow I would like to say that I would highly recommend this facility to anyone needing their services. [name removed], the administrator, was always attentive to my needs and reacted expediently to anything I needed or for that or for that matter wanted. It might be interesting to note that this was not my first choice when I knew I was going to a rehab but I can tell you this if I need a rehab in the future this will be number one on my list. I would like to name everyone that was involved in my care and therapy but I will instead say Thank You all for making a difficult time extremely comfortable.... Read more

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About the facility Willow Springs Rehabilitation & Healthcare Center

Willow Springs Rehabilitation & Healthcare Center in Brick, New Jersey is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Nursing Homes
Nursing Homes
Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.
Willow Springs Rehabilitation & Healthcare Center is a community within Marquis Health Services properties. See all Marquis Health Services communities.

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Amenities at Willow Springs Rehabilitation & Healthcare Center

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Air Conditioned

Facility Amenities

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Stretching Classes

Compare

Willow Springs Rehabilitation & Healthcare Center1049 Burnt Tavern Rd, Brick, NJ 08724
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Studio
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Studio
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Studio
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1 bedroom
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1 bedroom
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1 bedroom
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2 bedrooms
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2 bedrooms
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Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Nursing Home
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care

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Reviews
for Willow Springs Rehabilitation & Healthcare Center

Write a Review
1.3
Review Score
183 reviews

Review Score

183 reviews
1.3

Out of 10


5 star

44%

4 star

33%

3 star

20%

2 star

3%

1 star

3%

A Place for Mom has scored Willow Springs Rehabilitation & Healthcare Center with 1.3 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Willow Springs Rehabilitation & Healthcare Center has 183 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.1

Meals & Dining

3.5

Care Services

4.1

Activities

4.1

Staff

1.7

Value for Cost

4.1

Overall Experience
79
60
35
4
5
Date Submitted
0
2
3
Reviewer
6
174
1
1
Care Received
183
1-20 of 183 reviews
Sort by

1.0
Bob - Family/Friend
Nursing Home
December 9, 2022
As far as a safe, caring staff this place is horrible..

My father is a PT there, we are trying to get him home ASAP. The majority of the aids have minimal compassion if any. There are a few that are top notch. We the family talked with the administration about concerns and the last time [name removed] left to get the head administrator and never returned. I texted here and received no response back... This place may have been good at some point but it is not a safe play now! I am a Nurse and Nursing Supervisor at a local hospital, the care and lack of concern for the Admin is unacceptable and would never be tolerated by myself or the hospital I work at.

Cleanliness

4

Friendliness

2

Meals & Dining

3

Care Services

1

Activities

2

Staff

2

Value for Cost

1


2.0
Jess P - Family/Friend
Nursing Home
December 5, 2022
Absolute Lack of Compassion from Aides

We recently had a visit with my Uncle, who sadly will not be with us much longer and was repulsed by the lack of compassion from the aides. He was calling out for a drink, at the nurses station two aides had their faces buried in their cell phones. When I had asked for a juice for him, one particular aide complained "he pushes the button for a drink too much so we ignore it, he's gonna have to wait". We left for a bit & upon returning found his door completely closed ! He is a fall risk ! He was slumped on a plastic mattress with just a sheet covering his bare body. There was trash on the floor, an obviously used urine bottle next to his head & the lunch tray still in the room at 4pm. This man is someone's husband, father, brother, uncle. This man came to this country, fought for this country, survived the attack on 9/11 and THIS is how he will spend his final days. I understand it is an exhausting field to work in as I've done it myself but compassion must be a priority.

Cleanliness

2

Friendliness

3

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

No data collected


1.0
Christine - Family/Friend
Nursing Home
February 6, 2022
HORRIBLE!

The horrible odor of the memory care unit hits you as soon as you walk through the door. The bathroom was filthy and disgusting with dried feces on the grab bar! The blinds in the room were broken and could not be opened, so he could not even see outside. There were patients screaming in the hallway throughout the day and no effort was made to calm them or to tend to them. My father was attacked one morning by a man who wandered into his room and pounded on the back of his hand, leaving 3 jagged tears in his skin (about 2 inches long each) and the nurse tried to tell us he hit his hand on the bedside table (which had rounded edges and nothing that could have cut his hand like that). When my mother asked that my father's sheets be changed because there was blood on them, the sheets were removed at 11am and still not replaced by the time I visited my father at 4pm. He had been laying on a plastic mattress pad with a disgusting cracked plastic pillow all day.

Cleanliness

1

Friendliness

1

Meals & Dining

4

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
Charles Richter - Resident/client
Nursing Home
September 8, 2020
Outstanding Facilities

I have spent the last 90 days of my life at Willow Springs and the experience has been excellent. First the basics it’s clean, it’s mostly quiet, it’s comfortable and the facilities seem to be very well maintained. The food has been very good and very good variety. The kitchen and [name removed] seems to go out of their way to keep you happy. Now the most important part, the people. My aids are amazing, [names removed] took excellent care of me and made my stay exceptional. As I am preparing to leave tomorrow I would like to say that I would highly recommend this facility to anyone needing their services. [name removed], the administrator, was always attentive to my needs and reacted expediently to anything I needed or for that or for that matter wanted. It might be interesting to note that this was not my first choice when I knew I was going to a rehab but I can tell you this if I need a rehab in the future this will be number one on my list. I would like to name everyone that was involved in my care and therapy but I will instead say Thank You all for making a difficult time extremely comfortable.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

I would rate Willow Springs an absolute five out of five! This is my loved one's second visit here. The care that she gets is excellent. They have activities upstairs for them and they have entertainment. The food is excellent, and everything is so clean, which is very important. The dining room is well lit and they have nice tables. They have a serving station there, so the food is always hot and fresh! As a matter of fact, I went in there today and they had better mac and cheese than I could make! I would not say anything bad about this place.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

I feel that it's a really nice, friendly atmosphere. They're caring and attentive to my needs and my mother's needs. This is super helpful in a time and transition such as this.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Resident/client
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

Our overall experience has been great and everything is good. They even had a New Year’s Eve party with a DJ and people danced. It is very positive there! This place is great and I love it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

We are pleased with Willow Springs.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

The staff is taking good care of my loved one. They talk to me about how she is doing.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

The staff is very caring and attentive. They are always in contact with the family and I am appreciative of the updates, as I need them. They are very cordial.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

They are doing well and my father is comfortable there.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

I think it's well-run, given some of the limitations it has, I am speaking from a hospice point of few. It's different because my mother requires a lot of care and observation. The administration has been wonderful. Admissions was great, they made it a very easy-going process.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

My loved one likes most of the staff but she has had some complaints. They need more CNAs.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

There was too much downtime. My loved one needed more therapy.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Family/Friend
Nursing Home
April 2, 2020
Verified Review
Review of Willow Springs

Most of the people are good and the therapists are excellent. The rehab was really good and they helped my loved one out. She was one was in pain for three or four days and the nursing staff did not give her anything for her pain at first. The food and coffee are not good.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


5.0
anonymous - Family/Friend
Nursing Home
March 31, 2020
Verified Review
Review of Willow Springs

They were extremely nice to me and got me strong in days. The Physical Therapy people were so good. They are excellent. The food was really good and the chef was great.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
March 31, 2020
Verified Review
Review of Willow Springs

Willow Springs has been great! The staff has been very friendly, the supervisors included. The Director of Nursing has been very helpful.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
March 31, 2020
Verified Review
Review of Willow Springs

The staff is attentive. The space is beautiful, and they are very accommodating.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
March 31, 2020
Verified Review
Review of Willow Springs

They're very caring, very friendly, and have made my mother feel extremely comfortable, which is what my mother needed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Family/Friend
Nursing Home
March 31, 2020
Verified Review
Review of Willow Springs

I would highly recommend them. They cleaned my wife and got her comfortable. She had a good night's sleep and I would take my wife there again without hesitation.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Willow Springs Rehabilitation & Healthcare Center

A Place for Mom has scored Willow Springs Rehabilitation & Healthcare Center 1.3 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (732) 840-3700 to reach a resident at Willow Springs Rehabilitation & Healthcare Center.

To reach a resident at Willow Springs Rehabilitation & Healthcare Center call: (732) 840-3700



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.