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Westfield Center

1515 Lamberts Mill Rd, Westfield, NJ 07090
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anonymous - Loved one of resident/client
5.0
Best Facility in the Area!

This facility has had a change in leadership and from this change, there has only been positivity! The staff has been excellent with customer service, the facility is clean, and the care is amazing!... Read more

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About the facility Westfield Center

Westfield Center in Westfield, New Jersey is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Nursing Homes
Nursing Homes
Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.

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Amenities at Westfield Center

Health Care Services

Staffing & Ancillary Services

Facility Amenities

Pets

Dogs Allowed
Cats Allowed

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Reviews
for Westfield Center

Write a Review

A Place for Mom has scored Westfield Center with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Westfield Center has 6 reviews with an average "overall experience" of 2.2 out of 5.

How we score communities
Cleanliness

2.2

Friendliness

2.3

Meals & Dining

No data collected

Care Services

2.1

Activities

2.3

Staff

No data collected

Value for Cost

2.1

Overall Experience
2
0
0
0
4
Date Submitted
0
0
0
Reviewer
1
5
0
0
Care Received
6
1-6 of 6 reviews
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5.0
anonymous - Loved one of resident/client
Nursing Home
August 29, 2019
Best Facility in the Area!

This facility has had a change in leadership and from this change, there has only been positivity! The staff has been excellent with customer service, the facility is clean, and the care is amazing!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
HonestGal - Loved one of resident/client
Nursing Home
February 20, 2019
Stay Away from Genesis Westfield

Therapy staff are excellent (PT, OT, Pulmonology, etc). Nurses and aides do not attend to patients when they should. Waiting time can be upwards of two hours. Often ignoring call lights. Some staff display a nasty attitude. Facility needs more staff. We assume owners are too preoccupied with profits to spend more money on staff. Food service provides food to which patients are specifically allergic. Food service often does not comply with requested food from the weekly check off list that patients are asked to complete. Social workers are condescending to patients and family members. Any good facility should be doing stakeholder/patient satisfaction surveys and learn from the information and make modifications accordingly. Genesis at Westfield does not do this. There is no way to give feedback or lodge complaints.

Cleanliness

1

Friendliness

0.5

Care Services

0.5

Activities

1

Value for Cost

0.5


0.5
Pixie - Loved one of resident/client
Nursing Home
September 30, 2017
Think twice

It is by far the worse or the worse. [Removed], stinks. Staff are rude. You won't get a hello or smile unless you say it first. The professional training is non-existent. The nurses are lpn's and the aides are mean.and rough...i have seen people left the whole day in the hallway. I hear them yell and make fun of the sick people. The staff talk about family members they like when your not there, they don't want to be bothered. The patients are dirty [Removed]. Its so sad to go and visit your loved one. Please look elsewhere..its horrible

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Steve - Loved one of resident/client
Nursing Home
June 15, 2017
Run, do not walk, away from Westfield Center.

My mother has been a patient at Westfield for over two years. I gave a rating of "terrible" only because I could not go lower. On top of a myriad of other problems, many of the front-line staff (nurses and aides who deal directly with the patient on a daily basis) have accents so thick that I can't understand them. Add to this my mother's difficulty hearing in general, and the communication between her and these folks is almost non-existent. I have been on the phone with my mother when an aide/nurse walks in, I tell my mother to mention to this person some issue she is having, I hear her ask about it and I hear the staff person completely ignore her and walk out. I complain to the supervisor and am basically ignored. This place charges $12K/month for private payers. We of course cannot afford this so we had to spend all of her money down to get her to qualify for Medicaid. So we are very limited in options as far as places willing to accept my mother. We're working hard to get her out of what my mother refers to as a hell hole.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
Bloften - Loved one of resident/client
Nursing Home
March 9, 2016
Stay away

Horrid place; uncaring staff, dirty, poorly run. I could write pages on what I saw and how family was treated, instead let me just say that if you care about your loved ones don’t bring them here!

Cleanliness

1

Friendliness

2

Care Services

1

Activities

2

Value for Cost

1


5.0
anonymous - Resident/client
Nursing Home
July 26, 2015
Westfield Center-Genesis, Westfield NJ

We are so very thankful for the compassionate care that was given to our Mom at Westfield Center. The staff was very professional,knowledgeable and empathetic. The Nursing and Rehab. staff were wonderful. Our Mom was treated with respect and kindness. We would definitely recommend Westfield Center to anyone who needs Rehab or Nursing care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Westfield Center

Westfield Center offers Private and Semi-Private. Learn more.

Call (908) 233-9700 to reach a resident at Westfield Center.

To reach a resident at Westfield Center call: (908) 233-9700



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.