Waterview The Cove Assisted Living & Memory Care

My mother has been inWaterview Memory Care for 3 years. The people who work there make this place a home for the residents. From the administration in the front office, to the memory care director, to the staff who care for the residents, to the cooks who prepare the food - the entire community seems to work together to provide a genuine, caring atmosphere for those needing these services. I have seen the staff give of themselves in so many ways - they make sure each resident has their needs met, and they respect and honor the family members who visit. Every attempt is made to provide the kind of atmosphere that is most appropriate for those with Memory issues. We so appreciate the entire staff for their unselfish love for the residents

My mother has been in Waterview Memory Care for 3 years. There is no better place for her as far as I am concerned. The Director of Memory Care, and the entire staff in the unit has given her excellent care those three years. The administration of Waterview The Cove has been responsive and helpful whenever I have needed assistance or help. The staff who participates in daily care of my mother genuinely cares for each and every person in Memory Care. They all seem to have the capacity to relate to these wonderful people who have fallen to various memory maladies. They are always respectful, caring, and generous. They have been open with me, and have always been willing to answer my questions - and go way beyond what others might have done. I am grateful for this place - knowing, of course, it is not the "place" - it is the people who work there.

My husband is at this beautiful community. The decor is very nice. They treat him very well, very caring. They are just always understaffed. This is one of the reasons I chose Waterview I was told there would be 1 caregiver per every 4 residents. And the other reason is the room set up opens up into the common area where the staff is. I feel more comfortable this way. They try to engage him to join the daily activities. The dining area is nice and the food is good. I also wish they would do his laundry quicker and not to put wet soiled clothes in the basket.